Leadership & Management
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,What are the different types of nursing practice models -Professional practice model, - Clinical practice model
This health practice model advocates for continued growth Professional practice model
of nursing, provides vision, practices self and shared
governance and empowerment of nursing practice
This is the model in which each person in an organization Clinical Practice Model for healthcare
share a mission, vision, values and partnerships. They
believe that each person has a right to healthcare and
each person is accountable to communicate and
contribute to their healthcare. It is a planned partnership.
Empowerment for each persons healthcare begins with
themselves.
In this type of organization, authority figures have all of the Centralized/Traditional
power/control
This type of organization gives power to those who are Decentralized/Non-traditional/Innovative
affected by decisions
What are some things that can make groups (in general) Joining/participating in Professional organizations, collective bargaining, shared
feel more empowered? governance
What are some ways in which nurses feel empowered? Assist with decision making, Keeping workloads manageable, reward/recognition,
fairness/equality
Name two things required to motivate people Power and authority
List some sources of power Formal vs informal, authority, reward, coercion, expertise/information,
connections/referent
What is formal power? Written policies set in stone
What is informal power? Powers under the radar (stems from relationships you build/rapport etc - the way
you speak to certain people can gain you power)
What are some possible goals of a health care -Survival, Growth, Profit, Status, Dominance
organization other than "caring for the health and wellbeing
of people)
List 3 types of healthcare organizations -Private/nonprofit, publicly supported, private/for profit
This type of organizational structure is less bureaucratic, Innovative/Decentralized/Non-traditional
more flexible, decisions are made by those who implement
the changes, autonomy is emphasized, communication is
up and down
, Describe the traditional organizational structure Tall and narrow chain of command - Employees ranked top to bottom with the
number on bottom greater than the top, authority is at the top only, power is
distributed, communication is a challenge because of all of the layers of power
What are the differences between mission statement, Mission - reason for existence, Vision-goals/ambitions for future, Philosophy-value
vision and philosophy of an organization of principles/beliefs/behaviors
What is the purpose of a mission statement? To show purpose/reason for existence, outlines aim of organization, critical in
strategic planning and guides planning
What impact do ineffective nurse managers have on Can harm employees, clients and the organization for which they work
others?
3 quality behaviors of effective nurse managers? Interpersonal, decisional and informational behaviors along with leadership,
business sense and clinical expertise
What are some roles of the nurse manager? Customer service, team building and motivation, decisions/mediation, evaluations,
delegation, change agent, clinical consults, staff development, corporate supplier
What are some informational behaviors of nurse Spokesperson for staff and the organization, monitor activities of units/work groups,
managers? dissemination of information
What are some decisional behaviors of nurse managers? Employee evals, resource allocation, planning, job analysis and redesign
What are some interpersonal behaviors of nurse Networking, conflict resolution, employee development, rewards/punishment
managers?
2 out of 3 people leave a job because of this Ineffective/incompetent management
McGregor has two theories of workers name them Theory X and Theory Y
The manager that believes this theory of McGregor Theory X
believes that employees need strict rules, constant
supervision and threat of punishment
The manager that believes this theory of McGregor Theory Y
believes in guidance rather than control and development
rather than supervision with added rewards is the best way
to manage employees
What is the difference between Theory X and Theory Y Theory X - Work is avoided, people want to do as little as possible, control and
(McGregor) punishment is needed. Theory Y - Work itself can be motivating/rewarding, people
actually want to do their job well, guidance and development with rewards are
needed
Explain the differences between management and Management-Assigned formal position, budgets, hires/fires. Leadership -Achieved
leadership informal position, part of every RN's responsibility