VIVINT STUDY GUIDE EXAM 3
COMPREHENSIVE COURSE REVIEW
◉ When educating the customer on custom rules, which of the
following rules can work for any system.
Answer: Arm or disarm the system everyday at a certain time
◉ True or False: You are permitted to program the garage door
controller tilt sensor as a wireless zone for security monitoring.
Answer: True
◉ What is the first step of optimizing network reliability on a new
install?.
Answer: Identify potential panel and device locations with the
customer
◉ True or False: in order to complete a work order in TechGenie,
follow the workflow on the left hand side of the job execution screen
to ensure each tab is checked off..
Answer: True
◉ At which frequency do Z-Wave devices communicate?.
, Answer: 908 MHz
◉ Which step should be taken in order to avoid causing home
damage ?.
Answer: All of the above
◉ When installing multiple cameras, which should you install first.
Answer: Doorbell camera pro
◉ When installing a vivint thermostat, what is the very first step you
must take?.
Answer: Test the existing thermostat/HVAC system
◉ What is the power requirement for vivint thermostat.
Answer: 24V AC
◉ When installing a DW21, what size bit should you use to drill the
hole for the sensor?.
Answer: 3/4 "
◉ Can the panel duress code be changed?.
Answer: Yes, you can show the customer how to change it, however,
you are NOT allowed to do if for them
COMPREHENSIVE COURSE REVIEW
◉ When educating the customer on custom rules, which of the
following rules can work for any system.
Answer: Arm or disarm the system everyday at a certain time
◉ True or False: You are permitted to program the garage door
controller tilt sensor as a wireless zone for security monitoring.
Answer: True
◉ What is the first step of optimizing network reliability on a new
install?.
Answer: Identify potential panel and device locations with the
customer
◉ True or False: in order to complete a work order in TechGenie,
follow the workflow on the left hand side of the job execution screen
to ensure each tab is checked off..
Answer: True
◉ At which frequency do Z-Wave devices communicate?.
, Answer: 908 MHz
◉ Which step should be taken in order to avoid causing home
damage ?.
Answer: All of the above
◉ When installing multiple cameras, which should you install first.
Answer: Doorbell camera pro
◉ When installing a vivint thermostat, what is the very first step you
must take?.
Answer: Test the existing thermostat/HVAC system
◉ What is the power requirement for vivint thermostat.
Answer: 24V AC
◉ When installing a DW21, what size bit should you use to drill the
hole for the sensor?.
Answer: 3/4 "
◉ Can the panel duress code be changed?.
Answer: Yes, you can show the customer how to change it, however,
you are NOT allowed to do if for them
