Nursing Leadership and Management for
Patient Safety and Quality Care
by Elizabeth Murray (Author)
2nd Edition
,TABLE OF CONTENTS
Part I Foundations and Background
Chapter 1 Core Competencies for Safe and Quality Nursing Care
Chapter 2 Health-Care Environment and Health Policy
Chapter 3 Theories and Principles of Nursing Leadership and Management
Chapter 4 Ethical Aspects of Nursing Practice
Chapter 5 Legal Aspects of Nursing Practice
Chapter 6 Critical Thinking, Decision Making, and Clinical Reasoning
Part II Promotion of Patient Safety and Quality Cares
Chapter 7 High-Reliability Health-Care Organizations
Chapter 8 Effective Communication
Chapter 9 Improving and Managing Safe and Quality Care
Chapter 10 Information Technology for Safe and Quality Patient Care
Part III Leadership and Management Functions
Chapter 11 Creating and Managing a Sustainable Workforce
Chapter 12 Creating and Sustaining a Healthy Work Environment
Chapter 13 Organizing Patient Care and Staffing for Patient Safety
Chapter 14 Delegating Effectively
Chapter 15 Leading Change and Managing Conflict
Chapter 16 Managing Finances
Part IV Managing Your Future in Nursing
Chapter 17 Transitioning From Student to Professional Nurse and Beyond
,Test Bank: Nursing Leadership and Management for Patient Safety and Quality
Care
2nd Edition (Murray, 2022)
Chapters 1–17 Multiple Choice
CHAPTER 1: Leading, Managing, and Following
1. A nurse manager on a medical-surgical unit consistently encourages staff to develop their own
solutions to unit problems rather than providing directives. Which leadership style does this BEST
describe?
A) Autocratic
B) Laissez-faire
C) Democratic/Participative
D) Transactional
Answer: C
Rationale: Democratic/participative leaders involve staff in problem-solving and decision-making.
Autocratic leaders make decisions unilaterally. Laissez-faire leaders provide minimal guidance.
Transactional leaders use rewards and punishments.
2. Which statement BEST differentiates a leader from a manager?
A) Leaders focus on maintaining the status quo, while managers inspire change.
B) Managers hold formal authority, while leaders may or may not hold a formal position.
C) Leaders are always nurses with advanced degrees.
D) Managers focus on inspiring a vision, while leaders focus on daily operations.
Answer: B
Rationale: Leadership can emerge from any level of staff, regardless of formal title. Management
involves an appointed position with formal authority over people and processes.
, 3. A staff nurse who consistently advocates for patients and serves as a role model for peers is BEST
described as:
A) A formal leader
B) A manager
C) An informal leader
D) An autocratic manager
Answer: C
Rationale: Informal leaders influence others without a formal appointment. Formal leaders hold
designated titles. Advocacy and role modeling are characteristics of informal leadership.
4. Which characteristic is MOST associated with effective followership in nursing?
A) Passive acceptance of all management decisions
B) Critical thinking and active participation
C) Avoidance of conflict at all costs
D) Blind loyalty to the organization
Answer: B
Rationale: Effective followers think critically, actively participate, and contribute to organizational goals.
Passivity and blind loyalty are characteristics of ineffective followership.
5. A charge nurse uses rewards and recognition to motivate staff to meet unit goals. This approach
reflects which leadership theory?
A) Servant leadership
B) Transformational leadership
C) Transactional leadership
D) Situational leadership
Patient Safety and Quality Care
by Elizabeth Murray (Author)
2nd Edition
,TABLE OF CONTENTS
Part I Foundations and Background
Chapter 1 Core Competencies for Safe and Quality Nursing Care
Chapter 2 Health-Care Environment and Health Policy
Chapter 3 Theories and Principles of Nursing Leadership and Management
Chapter 4 Ethical Aspects of Nursing Practice
Chapter 5 Legal Aspects of Nursing Practice
Chapter 6 Critical Thinking, Decision Making, and Clinical Reasoning
Part II Promotion of Patient Safety and Quality Cares
Chapter 7 High-Reliability Health-Care Organizations
Chapter 8 Effective Communication
Chapter 9 Improving and Managing Safe and Quality Care
Chapter 10 Information Technology for Safe and Quality Patient Care
Part III Leadership and Management Functions
Chapter 11 Creating and Managing a Sustainable Workforce
Chapter 12 Creating and Sustaining a Healthy Work Environment
Chapter 13 Organizing Patient Care and Staffing for Patient Safety
Chapter 14 Delegating Effectively
Chapter 15 Leading Change and Managing Conflict
Chapter 16 Managing Finances
Part IV Managing Your Future in Nursing
Chapter 17 Transitioning From Student to Professional Nurse and Beyond
,Test Bank: Nursing Leadership and Management for Patient Safety and Quality
Care
2nd Edition (Murray, 2022)
Chapters 1–17 Multiple Choice
CHAPTER 1: Leading, Managing, and Following
1. A nurse manager on a medical-surgical unit consistently encourages staff to develop their own
solutions to unit problems rather than providing directives. Which leadership style does this BEST
describe?
A) Autocratic
B) Laissez-faire
C) Democratic/Participative
D) Transactional
Answer: C
Rationale: Democratic/participative leaders involve staff in problem-solving and decision-making.
Autocratic leaders make decisions unilaterally. Laissez-faire leaders provide minimal guidance.
Transactional leaders use rewards and punishments.
2. Which statement BEST differentiates a leader from a manager?
A) Leaders focus on maintaining the status quo, while managers inspire change.
B) Managers hold formal authority, while leaders may or may not hold a formal position.
C) Leaders are always nurses with advanced degrees.
D) Managers focus on inspiring a vision, while leaders focus on daily operations.
Answer: B
Rationale: Leadership can emerge from any level of staff, regardless of formal title. Management
involves an appointed position with formal authority over people and processes.
, 3. A staff nurse who consistently advocates for patients and serves as a role model for peers is BEST
described as:
A) A formal leader
B) A manager
C) An informal leader
D) An autocratic manager
Answer: C
Rationale: Informal leaders influence others without a formal appointment. Formal leaders hold
designated titles. Advocacy and role modeling are characteristics of informal leadership.
4. Which characteristic is MOST associated with effective followership in nursing?
A) Passive acceptance of all management decisions
B) Critical thinking and active participation
C) Avoidance of conflict at all costs
D) Blind loyalty to the organization
Answer: B
Rationale: Effective followers think critically, actively participate, and contribute to organizational goals.
Passivity and blind loyalty are characteristics of ineffective followership.
5. A charge nurse uses rewards and recognition to motivate staff to meet unit goals. This approach
reflects which leadership theory?
A) Servant leadership
B) Transformational leadership
C) Transactional leadership
D) Situational leadership
