COMM 104 WVU EXAM 1 STUDY GUIDE
Communication - Answers - Is the process through which people use messges to
generate meanings within and across contexts, cultures, channels, and media
Sender-Receiver Disconnect - Answers - ~If they do not share the same experiences or
knowledge
~Receivers typically cannot interupt the sender for clarification
Trait Personality - Answers - ~Enduring
~Habitual
~Consistent across time and situation
State Personality - Answers - ~Transient
Varies depending on teh time and situation
Communication Apprehension - Answers - is "fear or anxiety associated with real or
anticapated communication wiht another person(s)"
Assertiveness - Answers - ~constructive and Symnolic
~Tendency to be interpersonally dominant and forceful
~Constructive aggressive Communication
Argumentativeness - Answers - ~Constructive and Symbolic
~Motivation to attack another persons argument or position on an issue
~Constructive agressive communication
Verbal Aggression - Answers - ~Destructive and symbolic
~Can lead to physical agression
~Motivation to attack another persons feeling or self-concept (instead of their position
on a topic)
~Destructive agressive communication
~may be caused by argument skill deficiency
Communicator Style - Answers - ~Dominant
~Relaxed
~Dramatic
~Attentive
~Contentious
~Open
~Anamated
~Friendly
~Impession-leaving
, Dominant - Answers - speaking frequently, strongly, in a dominating and take-charge
manner
Relaxed - Answers - Appear calm when interacting, even in high-stress situations
Dramatic - Answers - Used both physical and verbal techniques to create a
performance of the message
Attentive - Answers - Good listener and lets communication partners know they are
being heard through body language such as eye contact and nodding
Contentious - Answers - Described as being argumentative and not afraid to challenge
others
Open - Answers - Not afraid to express their thoughts and feelings and will generally let
others know how they feel
Animated - Answers - Reveal more about their thoughts adn emotions through body
language
Friendly - Answers - Positive effect on their communication partners
Impression-leaving - Answers - Relies heavily on the impression formed of the sender
by the receiver
Hearing - Answers - ~Physiological process
~occurs when sound saves are received by the ear and brain
Listening - Answers - ~Mental process
~Involves paying close attention to messages adn making sense of them
Listening Apprehension - Answers - State of uneasiness, anxiety, fear, or dread
associated with listening opportunities
Critical Thinking - Answers - ~The process of purposeful, self-regulatory judgement
~Purpose: form a well-reasoned and fair-minded judgement regarding what to
beleive/do
~IT IS NOT: about bashing peoples beliefs or using argumentation to defend beliefs we
know are untrue
Inductive Reasoning - Answers - Drawing inferences about what is most likely to be true
or not true, given certain information (the information comes first)
Deductive Reasoning - Answers - Drawing inferences when it appears that, if all the
premises are true, the conclusion cannot possible be false
Communication - Answers - Is the process through which people use messges to
generate meanings within and across contexts, cultures, channels, and media
Sender-Receiver Disconnect - Answers - ~If they do not share the same experiences or
knowledge
~Receivers typically cannot interupt the sender for clarification
Trait Personality - Answers - ~Enduring
~Habitual
~Consistent across time and situation
State Personality - Answers - ~Transient
Varies depending on teh time and situation
Communication Apprehension - Answers - is "fear or anxiety associated with real or
anticapated communication wiht another person(s)"
Assertiveness - Answers - ~constructive and Symnolic
~Tendency to be interpersonally dominant and forceful
~Constructive aggressive Communication
Argumentativeness - Answers - ~Constructive and Symbolic
~Motivation to attack another persons argument or position on an issue
~Constructive agressive communication
Verbal Aggression - Answers - ~Destructive and symbolic
~Can lead to physical agression
~Motivation to attack another persons feeling or self-concept (instead of their position
on a topic)
~Destructive agressive communication
~may be caused by argument skill deficiency
Communicator Style - Answers - ~Dominant
~Relaxed
~Dramatic
~Attentive
~Contentious
~Open
~Anamated
~Friendly
~Impession-leaving
, Dominant - Answers - speaking frequently, strongly, in a dominating and take-charge
manner
Relaxed - Answers - Appear calm when interacting, even in high-stress situations
Dramatic - Answers - Used both physical and verbal techniques to create a
performance of the message
Attentive - Answers - Good listener and lets communication partners know they are
being heard through body language such as eye contact and nodding
Contentious - Answers - Described as being argumentative and not afraid to challenge
others
Open - Answers - Not afraid to express their thoughts and feelings and will generally let
others know how they feel
Animated - Answers - Reveal more about their thoughts adn emotions through body
language
Friendly - Answers - Positive effect on their communication partners
Impression-leaving - Answers - Relies heavily on the impression formed of the sender
by the receiver
Hearing - Answers - ~Physiological process
~occurs when sound saves are received by the ear and brain
Listening - Answers - ~Mental process
~Involves paying close attention to messages adn making sense of them
Listening Apprehension - Answers - State of uneasiness, anxiety, fear, or dread
associated with listening opportunities
Critical Thinking - Answers - ~The process of purposeful, self-regulatory judgement
~Purpose: form a well-reasoned and fair-minded judgement regarding what to
beleive/do
~IT IS NOT: about bashing peoples beliefs or using argumentation to defend beliefs we
know are untrue
Inductive Reasoning - Answers - Drawing inferences about what is most likely to be true
or not true, given certain information (the information comes first)
Deductive Reasoning - Answers - Drawing inferences when it appears that, if all the
premises are true, the conclusion cannot possible be false
