WGU D339 • WGM2 TASK 2
Unified workplace
collaboration ORGANIZED
CONNECTED
Implementing Microsoft Teams MEASURABLE
for Northstar Solutions
[Student Name]
IT Department Lead
, BUSINESS CHALLENGE
Email is being forced to act like a project workspace
Fragmented communication
!
Project decisions disappear inside scattered email threads.
Version confusion
Communication
friction Attachments multiply, and teams lose time locating the current file.
compounds
every day
Delayed coordination
Tool switching and missing context slow responses across hybrid teams.
The cost is not one email—it is repeated searching, rework, and
delayed decisions.
02
Unified workplace
collaboration ORGANIZED
CONNECTED
Implementing Microsoft Teams MEASURABLE
for Northstar Solutions
[Student Name]
IT Department Lead
, BUSINESS CHALLENGE
Email is being forced to act like a project workspace
Fragmented communication
!
Project decisions disappear inside scattered email threads.
Version confusion
Communication
friction Attachments multiply, and teams lose time locating the current file.
compounds
every day
Delayed coordination
Tool switching and missing context slow responses across hybrid teams.
The cost is not one email—it is repeated searching, rework, and
delayed decisions.
02
