SALESFORCE ADMIN EXAM PRACTICE
QUESTIONS WITH DETAILED EXPLANATIONS
2026
◉ Can you delete user records?
Answer: No
◉ If the organisation locale has been set to 'English (United States)'
and the user record locale is set to 'French (Canada)' which locale is
used?
Answer: The user locale overrides the org locale so French (Canada)
is the locale for the user
◉ When creating a user an error is displayed saying the username is
already in use but you can't find the username in your Salesforce
org, what could be the cause of this?
Answer: The username is in use in another Salesforce org and you
must pick another username
◉ A user is searching for a record using the global search but they
can't find the record although a colleague with the same security
settings using the same keywords can. What could be the cause?
,Answer: When the user is searching, they are not searching the
correct objects, they need to click search all/search more option
after searching
◉ What is the maximum number of users you can create at one time
using the Salesforce "Add Multiple Users" option?
Answer: 10
◉ What do the user account settings do?
Answer: Determine what features and records the user can access
◉ What information is in each user account?
Answer: Username, email address, First and last name, license,
profile, role (optional)
◉ How is org access granted?
Answer: IP Ranges, Login Hours
◉ How is object access granted?
Answer: Profiles
◉ How is record access granted?
Answer: Role hierarchy
, ◉ How is field access granted?
Answer: Field level security
◉ What action can a user take on the Contact object with Profile
level CRED Permissions and OWD set to Private?
Answer: Create new contacts, but Read, Edit or Delete only contacts
they created.
◉ What action can a user take on contact object with profile level CR
permissions and OWD set to Private?
Answer: Create new contacts, but read only contacts they created
◉ What action can a user take on contact object with profile level
CRED permissions and OWD set to public read only?
Answer: Create new contacts, read all contacts, edit, and delete
contacts they created. Editing or deleting contacts they don't own
will result in an insufficient privileges error.
◉ What action can a user take on contacts if profile access is
removed and OWD is public read only?
Answer: Nothing. Profile access is restricting view of any contact,
anywhere in the system
QUESTIONS WITH DETAILED EXPLANATIONS
2026
◉ Can you delete user records?
Answer: No
◉ If the organisation locale has been set to 'English (United States)'
and the user record locale is set to 'French (Canada)' which locale is
used?
Answer: The user locale overrides the org locale so French (Canada)
is the locale for the user
◉ When creating a user an error is displayed saying the username is
already in use but you can't find the username in your Salesforce
org, what could be the cause of this?
Answer: The username is in use in another Salesforce org and you
must pick another username
◉ A user is searching for a record using the global search but they
can't find the record although a colleague with the same security
settings using the same keywords can. What could be the cause?
,Answer: When the user is searching, they are not searching the
correct objects, they need to click search all/search more option
after searching
◉ What is the maximum number of users you can create at one time
using the Salesforce "Add Multiple Users" option?
Answer: 10
◉ What do the user account settings do?
Answer: Determine what features and records the user can access
◉ What information is in each user account?
Answer: Username, email address, First and last name, license,
profile, role (optional)
◉ How is org access granted?
Answer: IP Ranges, Login Hours
◉ How is object access granted?
Answer: Profiles
◉ How is record access granted?
Answer: Role hierarchy
, ◉ How is field access granted?
Answer: Field level security
◉ What action can a user take on the Contact object with Profile
level CRED Permissions and OWD set to Private?
Answer: Create new contacts, but Read, Edit or Delete only contacts
they created.
◉ What action can a user take on contact object with profile level CR
permissions and OWD set to Private?
Answer: Create new contacts, but read only contacts they created
◉ What action can a user take on contact object with profile level
CRED permissions and OWD set to public read only?
Answer: Create new contacts, read all contacts, edit, and delete
contacts they created. Editing or deleting contacts they don't own
will result in an insufficient privileges error.
◉ What action can a user take on contacts if profile access is
removed and OWD is public read only?
Answer: Nothing. Profile access is restricting view of any contact,
anywhere in the system