NURSING 102 EXAM 3 2026 PROFESSIONAL
NURSING PRACTICE COLLECTION COMPLETE
QUESTIONS AND SOLUTIONS GRADED A+
◉ Therapeutic Communication Goal.
Answer: Build trust, gather accurate data, and support emotional
needs for safe care
◉ Nontherapeutic Communication.
Answer: Blocks communication (e.g., giving advice, false
reassurance) and leads to poor patient outcomes
◉ Open-Ended Question.
Answer: Encourages patient to elaborate; best for assessment and
building rapport
◉ Closed-Ended Question.
Answer: Used for specific data; limits patient response and depth
◉ Active Listening.
Answer: Fully focusing, nodding, and reflecting; improves accuracy
of assessment
,◉ Silence in Communication.
Answer: Allows patient time to think and express feelings;
therapeutic
◉ Nonverbal Communication.
Answer: Body language, tone, facial expression; often more
important than words
◉ A nurse says "Everything will be fine." What is wrong?.
Answer: False reassurance; dismisses patient feelings and is
nontherapeutic
◉ A nurse asks "How are you feeling about surgery?" What type?.
Answer: Therapeutic open-ended question; promotes expression
◉ Priority communication action if patient is anxious.
Answer: Use calm tone and open-ended questions to assess
concerns first
◉ Delegation and communication.
Answer: RN performs therapeutic communication; UAP only reports
observations
, ◉ Stress.
Answer: Response of body to demands; can be acute or chronic and
affect all systems
◉ Acute vs Chronic Stress.
Answer: Acute = short-term; Chronic = long-term and leads to illness
◉ General Adaptation Syndrome.
Answer: Alarm → Resistance → Exhaustion; prolonged stress leads
to breakdown
◉ Maladaptive Coping.
Answer: Unhealthy behaviors (e.g., substance use); worsens health
◉ Adaptive Coping.
Answer: Healthy strategies (exercise, talking); improves outcomes
◉ Signs of Stress.
Answer: Increased HR, BP, anxiety, insomnia, poor concentration
◉ Priority nursing action for stressed patient.
NURSING PRACTICE COLLECTION COMPLETE
QUESTIONS AND SOLUTIONS GRADED A+
◉ Therapeutic Communication Goal.
Answer: Build trust, gather accurate data, and support emotional
needs for safe care
◉ Nontherapeutic Communication.
Answer: Blocks communication (e.g., giving advice, false
reassurance) and leads to poor patient outcomes
◉ Open-Ended Question.
Answer: Encourages patient to elaborate; best for assessment and
building rapport
◉ Closed-Ended Question.
Answer: Used for specific data; limits patient response and depth
◉ Active Listening.
Answer: Fully focusing, nodding, and reflecting; improves accuracy
of assessment
,◉ Silence in Communication.
Answer: Allows patient time to think and express feelings;
therapeutic
◉ Nonverbal Communication.
Answer: Body language, tone, facial expression; often more
important than words
◉ A nurse says "Everything will be fine." What is wrong?.
Answer: False reassurance; dismisses patient feelings and is
nontherapeutic
◉ A nurse asks "How are you feeling about surgery?" What type?.
Answer: Therapeutic open-ended question; promotes expression
◉ Priority communication action if patient is anxious.
Answer: Use calm tone and open-ended questions to assess
concerns first
◉ Delegation and communication.
Answer: RN performs therapeutic communication; UAP only reports
observations
, ◉ Stress.
Answer: Response of body to demands; can be acute or chronic and
affect all systems
◉ Acute vs Chronic Stress.
Answer: Acute = short-term; Chronic = long-term and leads to illness
◉ General Adaptation Syndrome.
Answer: Alarm → Resistance → Exhaustion; prolonged stress leads
to breakdown
◉ Maladaptive Coping.
Answer: Unhealthy behaviors (e.g., substance use); worsens health
◉ Adaptive Coping.
Answer: Healthy strategies (exercise, talking); improves outcomes
◉ Signs of Stress.
Answer: Increased HR, BP, anxiety, insomnia, poor concentration
◉ Priority nursing action for stressed patient.
