COUC 601 CERTIFICATION UPDATED
ACTUAL QUESTIONS AND CORRECT
ANSWERS
●● Define Administration
Answer: The day to day implementation of the organization's policies
and procedures
●● Good supervision is what?
Answer: A matter of caribg for staff
●● According to Greenleaf 1977: a leader is what first?
Answer: A servant
●● The power to lead comes from what?
Answer: Giving up personal need for power in order to serve the group
●● Key leadership quality is what?
Answer: The ability to bring about positive change in the lives touched
●● The ultimate goal of leadership is what?
Answer: To create a sense of community
,●● The Command-Control Structure hierarchy
Answer: Top Management, Middle Management and Line Workers
●● The Command-Control Structure Manager manages how?
Answer: Through control and organization while the workers work
●● The goal of The Command-Control Structure is what?
Answer: To climb to the top position and focus on pleasing the boss not
the customers
●● The Command-Control Structure is oriented around what?
Answer: Rules
●● The Networked, Team Based Structure manager job
Answer: Directing the workflow, not controlling it
●● The Networked, Team Based Structure is oriented around what?
Answer: Results
●● The Networked, Team Based Structure rewards what?
Answer: Outcomes
,●● Did The Command-Control Structure work?
Answer: No
●● The Networked, Team Based Structure pays people for
Answer: Contributions regardless of position
●● The Networked, Team Based Structure what percent of employees
play a role in customer satisfaction?
Answer: 100%
●● How is The Networked, Team Based Structure's work organized?
Answer: What must be done to meet customers needs
●● Does The Networked, Team Based Structure work?
Answer: Yes, it fits in well with Powell's work
●● Definition of Clinical Supervision
Answer: A disciplined tutorial process wherein principles are
transformed to practical skills on four dimensions.
●● Four Dimensions of Clinical Supervision
Answer: Administrative, Evaluative, Supportive, and Clinical
, ●● What do you believe counseling is all about?
Answer: Supportingbsomeone in god-oriented change
●● What is health?
Answer: Manageable level of physical distress
●● What is behavioral health?
Answer: Manageable level of emotional or mental distress
●● What is the goal of treatment?
Answer: Supporting someone in achieving their goals and decreasing
distress
●● In the definistion of Clinical Supervision, discipline means what?
Answer: Set time and day, don't forget or cancel
●● In the definistion of Clinical Supervision, tutorial means what?
Answer: Go at their pace and take their needs into account
●● In the definistion of Clinical Supervision, what does process mean?
Answer: All about relationship
ACTUAL QUESTIONS AND CORRECT
ANSWERS
●● Define Administration
Answer: The day to day implementation of the organization's policies
and procedures
●● Good supervision is what?
Answer: A matter of caribg for staff
●● According to Greenleaf 1977: a leader is what first?
Answer: A servant
●● The power to lead comes from what?
Answer: Giving up personal need for power in order to serve the group
●● Key leadership quality is what?
Answer: The ability to bring about positive change in the lives touched
●● The ultimate goal of leadership is what?
Answer: To create a sense of community
,●● The Command-Control Structure hierarchy
Answer: Top Management, Middle Management and Line Workers
●● The Command-Control Structure Manager manages how?
Answer: Through control and organization while the workers work
●● The goal of The Command-Control Structure is what?
Answer: To climb to the top position and focus on pleasing the boss not
the customers
●● The Command-Control Structure is oriented around what?
Answer: Rules
●● The Networked, Team Based Structure manager job
Answer: Directing the workflow, not controlling it
●● The Networked, Team Based Structure is oriented around what?
Answer: Results
●● The Networked, Team Based Structure rewards what?
Answer: Outcomes
,●● Did The Command-Control Structure work?
Answer: No
●● The Networked, Team Based Structure pays people for
Answer: Contributions regardless of position
●● The Networked, Team Based Structure what percent of employees
play a role in customer satisfaction?
Answer: 100%
●● How is The Networked, Team Based Structure's work organized?
Answer: What must be done to meet customers needs
●● Does The Networked, Team Based Structure work?
Answer: Yes, it fits in well with Powell's work
●● Definition of Clinical Supervision
Answer: A disciplined tutorial process wherein principles are
transformed to practical skills on four dimensions.
●● Four Dimensions of Clinical Supervision
Answer: Administrative, Evaluative, Supportive, and Clinical
, ●● What do you believe counseling is all about?
Answer: Supportingbsomeone in god-oriented change
●● What is health?
Answer: Manageable level of physical distress
●● What is behavioral health?
Answer: Manageable level of emotional or mental distress
●● What is the goal of treatment?
Answer: Supporting someone in achieving their goals and decreasing
distress
●● In the definistion of Clinical Supervision, discipline means what?
Answer: Set time and day, don't forget or cancel
●● In the definistion of Clinical Supervision, tutorial means what?
Answer: Go at their pace and take their needs into account
●● In the definistion of Clinical Supervision, what does process mean?
Answer: All about relationship
