COMPTIA PROJECT+ | VOCABULARY/TERMS | FROM
QUESTION TO PERFECTION| STUDY WITH CONFIDENCE!
Course Code:
Course Title:
Programme:
Academic Year: 2026/2027
Duration: 2 Hours.
Total Marks: 70%.
Candidate Instructions:
1) Write your Registration Number on every answer booklet used.
2) Answer ALL questions in Section A and ANY TWO (2) questions in Section B.
3) Read each question carefully before answering.
4) Begin each question on a new page.
5) The marks for each question are indicated in brackets.
6) This paper consists of several printed pages, including this page.
7) Ensure your copy is complete before the examination begins.
8) Unauthorized materials and communication with other candidates are not permitted.
Turn Over.
APPHIA – Crafted with Care and Precision for Academic Excellence.
1
, Statement of Work (SOW) Answer: Formal document that specifies the work that a vendor is
required to complete.
3 Main Types
● Design Statement of Work - Prescriptive and details the specific process and resources
required to deliver the work
● Functional Statement of Work - Outcome-focused and describes only the requirements of the
finished product
● Performance Statement of Work - Focuses on the expected outcomes along with minimum
performance standards
Terms of Reference (TOR) Answer: - A version of the statement of work that contains the same
information
but focuses on delivering work
- a formal document that creates a shared understanding of a group's scope of work or
expectations
Competitive Analysis Answer: - Often discussed alongside market research as it looks at the
same information from a different angle
- compares them against each other and evaluates how firms are competing in the market
Predetermined Client Answer: A model user or a preferred configuration that optimizes the
product's performance
Capital Expenses (CapEx) Answer: Permanent assets like data centers, vehicles, and equipment
that fall outside the operating budget
Operational Expenses (OpEx) Answer: Regular expenses like salaries, taxes, subscriptions,
rentals, and utilities that are built into the budget and do not depreciate
Functional Organizational Structure Answer: - Divides the organization into areas of
specialization and expertise
- An organizational chart for this type of structure is pretty intuitive
- The functional manager is responsible for maintaining the budget and managing personnel
- The project manager coordinates the project
- Functional teams have less awareness of others in the organization, operating in information
silos
Projectized Organizational Structure Answer: - The organization pools resources around
projects as its main focus
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
QUESTION TO PERFECTION| STUDY WITH CONFIDENCE!
Course Code:
Course Title:
Programme:
Academic Year: 2026/2027
Duration: 2 Hours.
Total Marks: 70%.
Candidate Instructions:
1) Write your Registration Number on every answer booklet used.
2) Answer ALL questions in Section A and ANY TWO (2) questions in Section B.
3) Read each question carefully before answering.
4) Begin each question on a new page.
5) The marks for each question are indicated in brackets.
6) This paper consists of several printed pages, including this page.
7) Ensure your copy is complete before the examination begins.
8) Unauthorized materials and communication with other candidates are not permitted.
Turn Over.
APPHIA – Crafted with Care and Precision for Academic Excellence.
1
, Statement of Work (SOW) Answer: Formal document that specifies the work that a vendor is
required to complete.
3 Main Types
● Design Statement of Work - Prescriptive and details the specific process and resources
required to deliver the work
● Functional Statement of Work - Outcome-focused and describes only the requirements of the
finished product
● Performance Statement of Work - Focuses on the expected outcomes along with minimum
performance standards
Terms of Reference (TOR) Answer: - A version of the statement of work that contains the same
information
but focuses on delivering work
- a formal document that creates a shared understanding of a group's scope of work or
expectations
Competitive Analysis Answer: - Often discussed alongside market research as it looks at the
same information from a different angle
- compares them against each other and evaluates how firms are competing in the market
Predetermined Client Answer: A model user or a preferred configuration that optimizes the
product's performance
Capital Expenses (CapEx) Answer: Permanent assets like data centers, vehicles, and equipment
that fall outside the operating budget
Operational Expenses (OpEx) Answer: Regular expenses like salaries, taxes, subscriptions,
rentals, and utilities that are built into the budget and do not depreciate
Functional Organizational Structure Answer: - Divides the organization into areas of
specialization and expertise
- An organizational chart for this type of structure is pretty intuitive
- The functional manager is responsible for maintaining the budget and managing personnel
- The project manager coordinates the project
- Functional teams have less awareness of others in the organization, operating in information
silos
Projectized Organizational Structure Answer: - The organization pools resources around
projects as its main focus
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
