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EPIC Training Exam Newest 2026/2027 ||Just Out!!!
What is the purpose of the Private Encounter field? - ANSWER-
To flag an individual encounter as private
True or False: If a coverage was created in error and needs to be
removed from a patient's encounter, enter a date of
01/01/1990 in both the member eff from: and the member eff
to: fields so that the encounter will appear on a supervisor's
work queue for review - ANSWER-TRUE
From which form can you change the guarantor account linked
to the hospital account? - ANSWER-Hospital Account
Information form
for a hospital account what does the filing order determine? -
ANSWER-The order the insurance companies will be sent claims
True or False: Each guarantor account can only have one
guarantor - ANSWER-TRUE
You are scheduling a series of hospital outpatient visits for a
patient. You are on the Recommended Solutions form.
Hyperspace has selected 4 slots on a provider's schedule. The
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patient tells you that she will not be available for one of the
appts. How can you change the date and time of the
appointment? - ANSWER-Click the manual buttion
True or False: The subscriber is always the Guarantor - ANSWER-
FALSE
An example of a statement that you should NOT use when
collecting money from a patient is:
a. Do you want to pay?
b. Here are some options for you...
c. May I suggest...
d. As a service to you.... - ANSWER-a. Do you want to pay?
Malcom is 5 years old and was climbing a tree, a branch broke
and he fell to the ground. He was rushed to the ER, and it was
determined he broke his arm. His mother gives you his BCBS
insurance card from his dad's employer. During the post MSE,
and the card is inactive. Who is the guarantor on this
encounter? - ANSWER-Mother
A patient walks into the hospital with an order for an xray of the
RT foot. The patient provides his MEdicare and Medicaid
EPIC Training Exam Newest 2026/2027 ||Just Out!!!
What is the purpose of the Private Encounter field? - ANSWER-
To flag an individual encounter as private
True or False: If a coverage was created in error and needs to be
removed from a patient's encounter, enter a date of
01/01/1990 in both the member eff from: and the member eff
to: fields so that the encounter will appear on a supervisor's
work queue for review - ANSWER-TRUE
From which form can you change the guarantor account linked
to the hospital account? - ANSWER-Hospital Account
Information form
for a hospital account what does the filing order determine? -
ANSWER-The order the insurance companies will be sent claims
True or False: Each guarantor account can only have one
guarantor - ANSWER-TRUE
You are scheduling a series of hospital outpatient visits for a
patient. You are on the Recommended Solutions form.
Hyperspace has selected 4 slots on a provider's schedule. The
, 2|Page
patient tells you that she will not be available for one of the
appts. How can you change the date and time of the
appointment? - ANSWER-Click the manual buttion
True or False: The subscriber is always the Guarantor - ANSWER-
FALSE
An example of a statement that you should NOT use when
collecting money from a patient is:
a. Do you want to pay?
b. Here are some options for you...
c. May I suggest...
d. As a service to you.... - ANSWER-a. Do you want to pay?
Malcom is 5 years old and was climbing a tree, a branch broke
and he fell to the ground. He was rushed to the ER, and it was
determined he broke his arm. His mother gives you his BCBS
insurance card from his dad's employer. During the post MSE,
and the card is inactive. Who is the guarantor on this
encounter? - ANSWER-Mother
A patient walks into the hospital with an order for an xray of the
RT foot. The patient provides his MEdicare and Medicaid
