APCO EMD CERTIFICATION EVALUATION
EXAMS SET WITH COMPLETE ANSWERS
AND EXPERT REVIEW
◉ Liability
Answer: __________ means you are ultimately responsible for your
own actions.
◉ True
Answer: T/F: Agencies can reduce their liability by using a well-
organized, written orientation and training programs for new
employees.
◉ True
Answer: T/F: Argumentative/combative attitude on the part of
the EMD is a common source of litigation.
◉ - All of the Above
Answer: Standard of Care can be defined at which levels of
government:
- Local
- State
- Federal
- All of the Above
,- None of the Above
◉ Emergency Rule
Answer: The ___________ is one who is faced with an emergency
cannot be held to the same standard of conduct as someone who
is not faced with such a situation.
◉ All Callers Interrogation
Answer: Which of the guidecard types can be used on all types of
911 calls?
◉ Phase 1
Answer: The All Callers Interrogation falls under which phase of
dispatch?
◉ Phase 2
Answer: Dispatching a call falls under which phase of dispatch?
◉ Phase 3
Answer: Pre-arrival instructions fall under which phase of
dispatch?
◉ - Repetitive persistence
Answer: Which of the following is not a syndrome identified in the
text regarding hysteria?
, - It's not working
- Telescoping of time
- Secondary patient
- Repetitive persistence
◉ - Scripted Chief Complain
Answer: Which of the following is not one of the three guidecard
types?
- All Callers Interrogation
- Individual Chief Complaint
- Scripted Medical Instructions
- Scripted Chief Complain
◉ False
Answer: T/F: Children callers are always able to portray the
seriousness of an emergency by the tone of their voice.
◉ Trauma
Answer: __________ is generally defined as physical injury caused by
accident or violence.
◉ True
Answer: T/F: No single way of controlling panicked callers will
work every time.
EXAMS SET WITH COMPLETE ANSWERS
AND EXPERT REVIEW
◉ Liability
Answer: __________ means you are ultimately responsible for your
own actions.
◉ True
Answer: T/F: Agencies can reduce their liability by using a well-
organized, written orientation and training programs for new
employees.
◉ True
Answer: T/F: Argumentative/combative attitude on the part of
the EMD is a common source of litigation.
◉ - All of the Above
Answer: Standard of Care can be defined at which levels of
government:
- Local
- State
- Federal
- All of the Above
,- None of the Above
◉ Emergency Rule
Answer: The ___________ is one who is faced with an emergency
cannot be held to the same standard of conduct as someone who
is not faced with such a situation.
◉ All Callers Interrogation
Answer: Which of the guidecard types can be used on all types of
911 calls?
◉ Phase 1
Answer: The All Callers Interrogation falls under which phase of
dispatch?
◉ Phase 2
Answer: Dispatching a call falls under which phase of dispatch?
◉ Phase 3
Answer: Pre-arrival instructions fall under which phase of
dispatch?
◉ - Repetitive persistence
Answer: Which of the following is not a syndrome identified in the
text regarding hysteria?
, - It's not working
- Telescoping of time
- Secondary patient
- Repetitive persistence
◉ - Scripted Chief Complain
Answer: Which of the following is not one of the three guidecard
types?
- All Callers Interrogation
- Individual Chief Complaint
- Scripted Medical Instructions
- Scripted Chief Complain
◉ False
Answer: T/F: Children callers are always able to portray the
seriousness of an emergency by the tone of their voice.
◉ Trauma
Answer: __________ is generally defined as physical injury caused by
accident or violence.
◉ True
Answer: T/F: No single way of controlling panicked callers will
work every time.
