Comprehensive Practice Question Bank with Verified Answers & Rationales
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TABLE OF CONTENTS
| Section | Topic | Questions |
|---------|-------|-----------|
| 1 | Exam Format & Accreditation Basics | 1-15 |
| 2 | VA Structure & Administration | 16-30 |
| 3 | Power of Attorney (POA) & Representation | 31-45 |
| 4 | VA Forms & Documentation | 46-60 |
| 5 | Claims Process & Evidence | 61-75 |
| 6 | Appeals & Board of Veterans' Appeals (BVA) | 76-90 |
| 7 | Disability Compensation & Rating | 91-105 |
| 8 | Benefits – Pension, Education, Burial & Special | 106-120 |
| 9 | Regulations & Reference Materials (38 CFR, M21-1) | 121-135 |
| 10 | Ethics, Professional Conduct & Miscellaneous | 136-150 |
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EXAM OVERVIEW
| Feature | Details |
|---------|---------|
,| Administering Office | VA Office of General Counsel (OGC) |
| Exam Format | 40 multiple-choice questions, closed-book, online |
| Time Limit | 60 minutes (one hour) |
| Passing Score | 75% (30 out of 40 questions correct) |
| Fee | Free of charge |
| Application Form | VA Form 21a – "Application for Accreditation as a Veteran's
Representative" |
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SECTION 1: EXAM FORMAT & ACCREDITATION BASICS
1. The VA Accreditation Exam for claims agents is administered by which office?
A) Veterans Benefits Administration (VBA)
B) Veterans Health Administration (VHA)
C) Office of General Counsel (OGC)
D) Board of Veterans' Appeals (BVA)
Answer: C) Office of General Counsel (OGC)
Rationale: The OGC oversees the entire accreditation process—processing VA Form 21a
applications and administering the exam. The VBA handles claims, VHA handles
healthcare, and BVA handles appeals.
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,2. What is the minimum passing score on the VA Accreditation Exam?
A) 70% (28 of 40 questions correct)
B) 75% (30 of 40 questions correct)
C) 80% (32 of 40 questions correct)
D) 85% (34 of 40 questions correct)
Answer: B) 75% (30 of 40 questions correct)
Rationale: Candidates must correctly answer at least 30 of the 40 multiple-choice
questions to pass. The exam is closed-book, taken online, and free of charge.
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3. How much time is allowed to complete the VA Accreditation Exam?
A) 30 minutes
B) 60 minutes
C) 90 minutes
D) 120 minutes
Answer: B) 60 minutes
Rationale: Candidates have exactly one hour to complete all 40 multiple-choice questions.
The exam is closed-book and conducted online.
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, 4. Which VA form is used to apply for initial accreditation as a representative?
A) VA Form 21-22
B) VA Form 21-22a
C) VA Form 21a
D) VA Form 21-4142
Answer: C) VA Form 21a
Rationale: VA Form 21a is the "Application for Accreditation as a Veteran's Representative,"
required for initial accreditation.
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5. According to 38 USC § 5901, non-accredited individuals are generally prohibited from
assisting with VA claims. What is the single exception?
A) They may help any veteran with one claim one time
B) They may help family members only
C) They may help with pension claims only
D) There are no exceptions
Answer: A) They may help any veteran with one claim one time