BUSMHR 3200 EXAM 1 INKS | 228 2026 EXAM
SCRIPT TEST PAPER QUESTIONS AND
SOLUTIONS GRADED A+
◉ Delta's Ground Crew Orchestrates a Smooth Takeoff (Project
Scheduling).
Answer: • Flight 574 arrives in Richmond from Atlanta. 40 minutes
until next takeoff
• Before takeoff, must: fuel up, unload and load passengers and
cargo, clean, inspect plane, restock drinks, etc.
• 10 person ground crews know any mishaps make HUGE headaches
• Trained pit crews have baggage carts, hydraulic cargo loaders, and
carts to lift cleanup crew, fuel tanks, food and drink loads, and to
take water off.
• Gantt charts aid in staffing and scheduling for these tasks.
◉ Prepping for the Miami Heat Game (Project
Scheduling/Controlling).
Answer: • John Nicely, executive chef for Miami Heat at American
Airlines Arena, feeds huge crowds within a short time through good
project management, creativity, and improvisation.
• M: grocery list, T:shop, W-F: prepare, S: cook and serve.
,• Problems: broken cash register and shortage of cashiers. Run on
roasted potatoes in Flagship restaurant. Backup potatoes arrive just
in time.
◉ Prepping for the Miami Heat Game (Project Management).
Answer: -Problem - Serving dinner for over 20,000 people, hard to
buy and feed that many people in a short time.
-Solution - Good project management combined with creativity and
improvisation. Start 2 days ahead of time chopping vegetables,
marinating meats, mixing salad dressing. Successful P.M. means
happy guest as the result of a thousand details that have been
thought about. Things will always pop up like the broken registers ,
shorted cashiers, and running out of potatoes .but proper project
management can overcome this
◉ Rebuilding the Pentagon after 9/11(Project Management).
Answer: -Problem - Preliminary construction reports estimated it
would take 3 to 4 years and ¾ billion to rebuild. Goal was to have it
done by September 11, 2002.
-Solution - Walker Evey promised to rebuild it faster than anyone has
a right to expect. 20-hour days 6 to 7 days a week and only 501
billion dollars it was completed in 11 months. 1000 workers from 80
companies. The pentagon and Evey were nominated for the project
management institutes 2003 project of the year
◉ A Rose Is a Rose, but Only if It Is Fresh (Supply Chain).
,Answer: -Problem - Roses have to move fast and be kept at a
constant temperature 33 to 37 degrees. It has many steps it must get
through before it is sold to the customer. 70 percent of roses in the
US come from Columbia and Ecuador . It goes from the growers to
US department of agriculture to facilitators to wholesalers to
retailers.
-Solution - Only an excellent supply chain will get the job done.
◉ A Rose is a Rose, but Only if it is Fresh (Supply Chain Risk).
Answer: • In floral industry, timing and temperature are critical.
Flowers are most perishable agricultural item, must be kept at temp
of 33-37 degrees
• Must have preservative-treated water while in transit
• Roses especially delicate and easily perishable
• 70% roses sold in US arrive by air form Columbia or Ecuador
• Growers> importers >US Dept of Agriculture> US Customs agents>
facilitators> wholesalers> retailers> customers
• Supply chain must be refined and of highest standards
◉ Radio Frequency Tags: Keeping the Shelves Stocked (Integrated
Supply Chain).
Answer: -Problem - Hard to keep the shelves stocked because
demand are not steady
-Solution - Radio frequency tags can change that by real-time
information about what's happening on store shelves. The
, information from a Wal Mart location dispatches info to their
warehouse to Proctor and Gamble (supplier) to Raw Suppliers.
◉ Radio Frequency Tags: Keeping the Shelves Stocked (Integrated
Supply Chain).
Answer: • Supply chains steady until sudden inc/dec in demand
• RFID provide real-time info of inventory on store shelves
• P&G Pampers Ex.: Increase in Demand, people buy a lot of pampers
• RFID tags alert stockroom to restock
• In-store stock alerts warehouse stock for replenishment
• Wal-Mart's systems linked with P&G's supply chain mgmt system
• P&G's logistics software tracks its trucks and their contents.
Regional managers can even reroute trucks to fulfill urgent needs.
• P&G suppliers can also access the RFID info on their raw materials.
Suppliers can now accurately forecast demand and production
◉ The JCPenney Supply Chain for Dress Shirts.
Answer: • Purchase shirt at JCPenney Northlake Mall-Atlanta, TAL
Apparel Ltd. In Hong Kong downloads a record of the sale. TAL runs
it through its forecasting model, and produces based on info.
Replacement shirt is shipped to particular JCPenney Northlake store.
• System bypassed JCPenney warehouses (all whouses) and also the
JCP decision makers.
SCRIPT TEST PAPER QUESTIONS AND
SOLUTIONS GRADED A+
◉ Delta's Ground Crew Orchestrates a Smooth Takeoff (Project
Scheduling).
Answer: • Flight 574 arrives in Richmond from Atlanta. 40 minutes
until next takeoff
• Before takeoff, must: fuel up, unload and load passengers and
cargo, clean, inspect plane, restock drinks, etc.
• 10 person ground crews know any mishaps make HUGE headaches
• Trained pit crews have baggage carts, hydraulic cargo loaders, and
carts to lift cleanup crew, fuel tanks, food and drink loads, and to
take water off.
• Gantt charts aid in staffing and scheduling for these tasks.
◉ Prepping for the Miami Heat Game (Project
Scheduling/Controlling).
Answer: • John Nicely, executive chef for Miami Heat at American
Airlines Arena, feeds huge crowds within a short time through good
project management, creativity, and improvisation.
• M: grocery list, T:shop, W-F: prepare, S: cook and serve.
,• Problems: broken cash register and shortage of cashiers. Run on
roasted potatoes in Flagship restaurant. Backup potatoes arrive just
in time.
◉ Prepping for the Miami Heat Game (Project Management).
Answer: -Problem - Serving dinner for over 20,000 people, hard to
buy and feed that many people in a short time.
-Solution - Good project management combined with creativity and
improvisation. Start 2 days ahead of time chopping vegetables,
marinating meats, mixing salad dressing. Successful P.M. means
happy guest as the result of a thousand details that have been
thought about. Things will always pop up like the broken registers ,
shorted cashiers, and running out of potatoes .but proper project
management can overcome this
◉ Rebuilding the Pentagon after 9/11(Project Management).
Answer: -Problem - Preliminary construction reports estimated it
would take 3 to 4 years and ¾ billion to rebuild. Goal was to have it
done by September 11, 2002.
-Solution - Walker Evey promised to rebuild it faster than anyone has
a right to expect. 20-hour days 6 to 7 days a week and only 501
billion dollars it was completed in 11 months. 1000 workers from 80
companies. The pentagon and Evey were nominated for the project
management institutes 2003 project of the year
◉ A Rose Is a Rose, but Only if It Is Fresh (Supply Chain).
,Answer: -Problem - Roses have to move fast and be kept at a
constant temperature 33 to 37 degrees. It has many steps it must get
through before it is sold to the customer. 70 percent of roses in the
US come from Columbia and Ecuador . It goes from the growers to
US department of agriculture to facilitators to wholesalers to
retailers.
-Solution - Only an excellent supply chain will get the job done.
◉ A Rose is a Rose, but Only if it is Fresh (Supply Chain Risk).
Answer: • In floral industry, timing and temperature are critical.
Flowers are most perishable agricultural item, must be kept at temp
of 33-37 degrees
• Must have preservative-treated water while in transit
• Roses especially delicate and easily perishable
• 70% roses sold in US arrive by air form Columbia or Ecuador
• Growers> importers >US Dept of Agriculture> US Customs agents>
facilitators> wholesalers> retailers> customers
• Supply chain must be refined and of highest standards
◉ Radio Frequency Tags: Keeping the Shelves Stocked (Integrated
Supply Chain).
Answer: -Problem - Hard to keep the shelves stocked because
demand are not steady
-Solution - Radio frequency tags can change that by real-time
information about what's happening on store shelves. The
, information from a Wal Mart location dispatches info to their
warehouse to Proctor and Gamble (supplier) to Raw Suppliers.
◉ Radio Frequency Tags: Keeping the Shelves Stocked (Integrated
Supply Chain).
Answer: • Supply chains steady until sudden inc/dec in demand
• RFID provide real-time info of inventory on store shelves
• P&G Pampers Ex.: Increase in Demand, people buy a lot of pampers
• RFID tags alert stockroom to restock
• In-store stock alerts warehouse stock for replenishment
• Wal-Mart's systems linked with P&G's supply chain mgmt system
• P&G's logistics software tracks its trucks and their contents.
Regional managers can even reroute trucks to fulfill urgent needs.
• P&G suppliers can also access the RFID info on their raw materials.
Suppliers can now accurately forecast demand and production
◉ The JCPenney Supply Chain for Dress Shirts.
Answer: • Purchase shirt at JCPenney Northlake Mall-Atlanta, TAL
Apparel Ltd. In Hong Kong downloads a record of the sale. TAL runs
it through its forecasting model, and produces based on info.
Replacement shirt is shipped to particular JCPenney Northlake store.
• System bypassed JCPenney warehouses (all whouses) and also the
JCP decision makers.
