HUMAN RESOURCE MANAGEMENT EXAM 1
ACTUAL TEST QUESTIONS AND ACCURATE
ANSWERS COMPLETE REVIEW SHEET
●● employee engagement
Answer: -job satisfaction
-ability
-willingness to perform
●● employee experience
Answer: -includes employee engagement
-totality of other positive and negative experiences
- one negative experience needs 3-10
positive experiences to counteract
●● employee experience factors
Answer: belonging
purpose
achievement
happiness
vigor
,●● belonging
Answer: do you feel like apart of the team
●● purpose
Answer: do i feel like what i am doing matters
●● achievement
Answer: do i feel like i am accomplishing something here
●● happiness
Answer: do i feel good about work
●● vigor
Answer: am i excited about the work i am doing
●● to achieve organizational success
Answer: employee experience, employee engagement, effective
management
●● HRM Past
Answer: HR managers were paper pushers and simply organized
personnel files
, -functioned more as a cost center
-provided limited services
●● HRM Present
Answer: HR managers improve organizational revenues & profits by
creating the right working environment
-functions more as a productivity center
-tech helps improve efficiency
●● Role of HRM in 21st Century
Answer: -advocate for workers
-reinforce the value of workers and develop their skills
-improve working conditions and benefits
-communicates the company's values and directives
-maintains best practices & stays within established budget
●● Productivity
Answer: the amount of output organizations receive per unit of input
-human input is expressed in units of time
productivity requires efficiency & effectiveness
●● efficiency
ACTUAL TEST QUESTIONS AND ACCURATE
ANSWERS COMPLETE REVIEW SHEET
●● employee engagement
Answer: -job satisfaction
-ability
-willingness to perform
●● employee experience
Answer: -includes employee engagement
-totality of other positive and negative experiences
- one negative experience needs 3-10
positive experiences to counteract
●● employee experience factors
Answer: belonging
purpose
achievement
happiness
vigor
,●● belonging
Answer: do you feel like apart of the team
●● purpose
Answer: do i feel like what i am doing matters
●● achievement
Answer: do i feel like i am accomplishing something here
●● happiness
Answer: do i feel good about work
●● vigor
Answer: am i excited about the work i am doing
●● to achieve organizational success
Answer: employee experience, employee engagement, effective
management
●● HRM Past
Answer: HR managers were paper pushers and simply organized
personnel files
, -functioned more as a cost center
-provided limited services
●● HRM Present
Answer: HR managers improve organizational revenues & profits by
creating the right working environment
-functions more as a productivity center
-tech helps improve efficiency
●● Role of HRM in 21st Century
Answer: -advocate for workers
-reinforce the value of workers and develop their skills
-improve working conditions and benefits
-communicates the company's values and directives
-maintains best practices & stays within established budget
●● Productivity
Answer: the amount of output organizations receive per unit of input
-human input is expressed in units of time
productivity requires efficiency & effectiveness
●● efficiency
