MB-910 QUESTIONS WITH VERIFIED ANSWERS
Which two components included in D365 Marketing?
a. Enterprise Asset Management
b. Customer Service Hub
c. Customer Voice Survey
d. Event Management - Answers - c. Customer voice survey
d. Event Management
1. Create a single campaign activity geared to a targeted audience
2. Create groups of related customers for use in customer journeys
- Marketing list only
- Marketing segment only
- Marketing segment or list - Answers - 1. Marketing list only
2. Both a marketing segment and list
Yes or No
1. You can only query across accounts, leads, and marketing lists when building
segments
2. You can use quick campaigns with both marketing lists and marketing segments -
Answers - 1. No
2. No
1. Collect Feedback on the effectiveness of a marketing campaign
- LinkedIn Sales Navigator
- D365 Customer Insights
- D365 Customer Voice
2. Synchronize leads from LinkedIn to D365 Marketing
- LinkedIn Sales Navigator
- LinkedIn Campaign Manager
- D365 Customer Voice
3. Create a unified view of customer data from different sources
- D365 Customer Insights
- LinkedIn Sales Navigator
- D365 Customer Voice - Answers - 1. D365 Customer VOICE
2. LinkedIn Campaign Manager
3. D365 Customer INSIGHTS
A company integrated LinkedIn Campaign Manager with D365 Marketing. What 2
actions can be performed with out-of-the-box functionality?
a. Generate leads from LinkedIn
b. Create email templates for LinkedIn
c. Schedule and publish social posts
d. Create and publish events on LinkedIn - Answers - a. generate leads from LinkedIn
,c. Schedule and publish social posts
If a sales lead that is synchronized from LinkedIn already exists, D365 Marketing
- creates a new lead that uses LinkedIn data
- overwrites the current lead with LinkedIn data
- updates the current lead with LinkedIn data
- updates the current contact with LinkedIn data
- creates new lead with LinkedIn data - Answers - UPDATES the current LEAD with the
linkedin data
Yes or No
1. Create graphical email messages
2. Design Dynamic email messages
3. Configure a website for an event - Answers - 1. Yes
2. Yes
3. Yes
A company organizes and runs conferences and other events. Which three capabilities
does D365 Marketing support with out-of-the-box functionality
a. Sponsors and Sponsorships
b. Regulatory compliance
c. Advertisers and print media and campaign
d. Session and speaker tracking
e. Registration and attendance - Answers - a. Sponsors and Sponsorships
d. Session and speaker tracking
e. Registration and attendance
Yes or No
1. Data from D365 Customer Voice is available in D365 Marketing
2. You can present specific survey questions based on responses to previous questions
- Answers - 1. Yes
2. Yes
Which export would you recommend?
Group A: No D365 Sales License
Requirement: View Account Data
Group B: Yes D365 Sales License
Requirement: Make bulk changes to data without downloading to local computer
- Dynamic Worksheet
- Excel Online
- Static Worksheet - Answers - Group A: Static Worksheet
Group B: Excel Online
(Only one not used is dynamic worksheet)
A potential customer delays their decision... You want to find other colleagues who have
interacted with the potential customer to discuss strategies
, a. Customer Service Insights
b. Market Insights
c. Power Virtual Agents
d. Sales Insights - Answers - D. Sales Insights
You need to create a forecast in D365 Sales so that the sales director will be able to
predict upcoming sales revenue. Which standard record type is used to create the
forecast.
a. Account
b. Lead
c. Quote
d. Opportunity - Answers - d. Opportunity
You need to prepare and send a quote to a customer. What are two possible ways?
a. Close the quote
b. Generate the document by using a Word template
c. Export the quote as a PDF file
d. Create an order - Answers - b. Generate the document by using a Word template
c. Export the quote as a PDF file
Yes or no
1. You can use a business process flow to ensure that all salespeople follow the same
stages to qualify leads
2. You can see leads in your opportunities view even if the lead is not qualified. -
Answers - 1. Yes
2. No
Who knows whom
Quotes
Invoicing
Choices:
D365 Sales
D365 Sales Insights - Answers - D365 Sales Insights
D365 Sales
D365 Sales
1. Keep track of upcoming appointments and commitments
2. Restart a conversation with a customer on a topic of interest
Options:
Assistant
Autocapture
Notes Analysis
Talking Points
Who Knows Whom - Answers - 1. Assistant
2. Talking Points
Which two components included in D365 Marketing?
a. Enterprise Asset Management
b. Customer Service Hub
c. Customer Voice Survey
d. Event Management - Answers - c. Customer voice survey
d. Event Management
1. Create a single campaign activity geared to a targeted audience
2. Create groups of related customers for use in customer journeys
- Marketing list only
- Marketing segment only
- Marketing segment or list - Answers - 1. Marketing list only
2. Both a marketing segment and list
Yes or No
1. You can only query across accounts, leads, and marketing lists when building
segments
2. You can use quick campaigns with both marketing lists and marketing segments -
Answers - 1. No
2. No
1. Collect Feedback on the effectiveness of a marketing campaign
- LinkedIn Sales Navigator
- D365 Customer Insights
- D365 Customer Voice
2. Synchronize leads from LinkedIn to D365 Marketing
- LinkedIn Sales Navigator
- LinkedIn Campaign Manager
- D365 Customer Voice
3. Create a unified view of customer data from different sources
- D365 Customer Insights
- LinkedIn Sales Navigator
- D365 Customer Voice - Answers - 1. D365 Customer VOICE
2. LinkedIn Campaign Manager
3. D365 Customer INSIGHTS
A company integrated LinkedIn Campaign Manager with D365 Marketing. What 2
actions can be performed with out-of-the-box functionality?
a. Generate leads from LinkedIn
b. Create email templates for LinkedIn
c. Schedule and publish social posts
d. Create and publish events on LinkedIn - Answers - a. generate leads from LinkedIn
,c. Schedule and publish social posts
If a sales lead that is synchronized from LinkedIn already exists, D365 Marketing
- creates a new lead that uses LinkedIn data
- overwrites the current lead with LinkedIn data
- updates the current lead with LinkedIn data
- updates the current contact with LinkedIn data
- creates new lead with LinkedIn data - Answers - UPDATES the current LEAD with the
linkedin data
Yes or No
1. Create graphical email messages
2. Design Dynamic email messages
3. Configure a website for an event - Answers - 1. Yes
2. Yes
3. Yes
A company organizes and runs conferences and other events. Which three capabilities
does D365 Marketing support with out-of-the-box functionality
a. Sponsors and Sponsorships
b. Regulatory compliance
c. Advertisers and print media and campaign
d. Session and speaker tracking
e. Registration and attendance - Answers - a. Sponsors and Sponsorships
d. Session and speaker tracking
e. Registration and attendance
Yes or No
1. Data from D365 Customer Voice is available in D365 Marketing
2. You can present specific survey questions based on responses to previous questions
- Answers - 1. Yes
2. Yes
Which export would you recommend?
Group A: No D365 Sales License
Requirement: View Account Data
Group B: Yes D365 Sales License
Requirement: Make bulk changes to data without downloading to local computer
- Dynamic Worksheet
- Excel Online
- Static Worksheet - Answers - Group A: Static Worksheet
Group B: Excel Online
(Only one not used is dynamic worksheet)
A potential customer delays their decision... You want to find other colleagues who have
interacted with the potential customer to discuss strategies
, a. Customer Service Insights
b. Market Insights
c. Power Virtual Agents
d. Sales Insights - Answers - D. Sales Insights
You need to create a forecast in D365 Sales so that the sales director will be able to
predict upcoming sales revenue. Which standard record type is used to create the
forecast.
a. Account
b. Lead
c. Quote
d. Opportunity - Answers - d. Opportunity
You need to prepare and send a quote to a customer. What are two possible ways?
a. Close the quote
b. Generate the document by using a Word template
c. Export the quote as a PDF file
d. Create an order - Answers - b. Generate the document by using a Word template
c. Export the quote as a PDF file
Yes or no
1. You can use a business process flow to ensure that all salespeople follow the same
stages to qualify leads
2. You can see leads in your opportunities view even if the lead is not qualified. -
Answers - 1. Yes
2. No
Who knows whom
Quotes
Invoicing
Choices:
D365 Sales
D365 Sales Insights - Answers - D365 Sales Insights
D365 Sales
D365 Sales
1. Keep track of upcoming appointments and commitments
2. Restart a conversation with a customer on a topic of interest
Options:
Assistant
Autocapture
Notes Analysis
Talking Points
Who Knows Whom - Answers - 1. Assistant
2. Talking Points
