NECI 911 OFFICER COMPREHENSIVE QUESTIONS
AND ANSWERS SURE A+
✔✔National speech - ✔✔Clear speech communication, no codes
✔✔Echo technique - ✔✔Procedure used and recognized to ensure that a transmission
from the field was correctly understood
✔✔Alert tones - ✔✔Tones to dispatch resources or used prior to an important
announcement
✔✔3 minutes - ✔✔How often do you radio law enforcement for a check?
✔✔15 minutes - ✔✔How often do you radio EMS and/or fire to check in?
✔✔Clipping - ✔✔Cutting off the beginning or end of your radio transmission
✔✔Pre-arrival instructions - ✔✔Pre-approved instructions that provide for the safety and
welfare provided to the caller by the CO, while field units are in route
✔✔Personnel, equipment, and training - ✔✔What are the basics in fire?
✔✔Water and personnel - ✔✔What are the basic resources in fire response?
✔✔Basic mission - ✔✔Serve the public, minimize loss of life and property, and
educating community on issues of fire safety and prevention
✔✔Fire engine - ✔✔Emergency vehicle that carries water, pumps, and hoses
✔✔Ladder truck - ✔✔Emergency vehicle with aerial devices, ground ladders, and
forceable entry tools
, ✔✔Rescue truck - ✔✔Emergency vehicle with rescue tools, medical supplies, and
extrication tools
✔✔National fire services ranking - ✔✔Districts
Battalions
Companies
✔✔ PSAP - ✔✔Public Safety Answering Point
✔✔OETS - ✔✔Office of emergency telecommunication services
✔✔voice inflection - ✔✔the tone of your voice; remaining calm without showing
excitement
✔✔ECO - ✔✔Emergency communications officer
✔✔PST - ✔✔Public Safety Telecommunicator
✔✔NECI - ✔✔National emergency communications institute
✔✔PSDP - ✔✔Public safety dispatch point
✔✔ANI - ✔✔Automatic Number Identification
✔✔ALI - ✔✔Automatic Location Identification
✔✔TTY/TDD - ✔✔Teletypewriter/telecommunication device for the deaf
✔✔Titles recognized by FCC - ✔✔PST-T
PST
Senior PST
Supervising PST
Chief PST
✔✔Ethics - ✔✔Set of principles of right conduct, a theory or a system of moral values
adopted by a particular profession
✔✔Ethical standards - ✔✔The rules, standards, and/or principles governing the conduct
of civil service
✔✔Code of ethics for PSTs - ✔✔Protection of citizens within community, standards,
and/or principles governing the conduct of civil service
✔✔10 ethical standards - ✔✔Limitations of authority
AND ANSWERS SURE A+
✔✔National speech - ✔✔Clear speech communication, no codes
✔✔Echo technique - ✔✔Procedure used and recognized to ensure that a transmission
from the field was correctly understood
✔✔Alert tones - ✔✔Tones to dispatch resources or used prior to an important
announcement
✔✔3 minutes - ✔✔How often do you radio law enforcement for a check?
✔✔15 minutes - ✔✔How often do you radio EMS and/or fire to check in?
✔✔Clipping - ✔✔Cutting off the beginning or end of your radio transmission
✔✔Pre-arrival instructions - ✔✔Pre-approved instructions that provide for the safety and
welfare provided to the caller by the CO, while field units are in route
✔✔Personnel, equipment, and training - ✔✔What are the basics in fire?
✔✔Water and personnel - ✔✔What are the basic resources in fire response?
✔✔Basic mission - ✔✔Serve the public, minimize loss of life and property, and
educating community on issues of fire safety and prevention
✔✔Fire engine - ✔✔Emergency vehicle that carries water, pumps, and hoses
✔✔Ladder truck - ✔✔Emergency vehicle with aerial devices, ground ladders, and
forceable entry tools
, ✔✔Rescue truck - ✔✔Emergency vehicle with rescue tools, medical supplies, and
extrication tools
✔✔National fire services ranking - ✔✔Districts
Battalions
Companies
✔✔ PSAP - ✔✔Public Safety Answering Point
✔✔OETS - ✔✔Office of emergency telecommunication services
✔✔voice inflection - ✔✔the tone of your voice; remaining calm without showing
excitement
✔✔ECO - ✔✔Emergency communications officer
✔✔PST - ✔✔Public Safety Telecommunicator
✔✔NECI - ✔✔National emergency communications institute
✔✔PSDP - ✔✔Public safety dispatch point
✔✔ANI - ✔✔Automatic Number Identification
✔✔ALI - ✔✔Automatic Location Identification
✔✔TTY/TDD - ✔✔Teletypewriter/telecommunication device for the deaf
✔✔Titles recognized by FCC - ✔✔PST-T
PST
Senior PST
Supervising PST
Chief PST
✔✔Ethics - ✔✔Set of principles of right conduct, a theory or a system of moral values
adopted by a particular profession
✔✔Ethical standards - ✔✔The rules, standards, and/or principles governing the conduct
of civil service
✔✔Code of ethics for PSTs - ✔✔Protection of citizens within community, standards,
and/or principles governing the conduct of civil service
✔✔10 ethical standards - ✔✔Limitations of authority
