Question 1
An air conditioning technician is working in the basement of a large B37public building.
The technician notices several unsafe and dangerous conditions. Of the following
conditions that are noticed, which is the most dangerous and should be reported
immediately?
A: Gas leaking from a cracked pipe
B: An open sewer drain connection
C: The basement is unlighted
D: None of these are the technician's business
CORRECT ANSWER
A: Gas leaking from a cracked pipe
Question 2
A service technician is returning home at 3 a.m. after completing an emergency service
call. She notices heavy smoke coming out of the top floor of a building. Which of the
following should she do?
A: Make certain there is a fire
B: Enter the building and warn the occupants
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,C: Call the fire department
D: Attempt to extinguish the fire before it gets out of control
CORRECT ANSWER
C: Call the fire department
Question 3
An office worker frequently complains that his office is too cold or too warm. The best
action to take is to:
A: Ignore his complaints because they come from a habitual crank.
B: Inform the office worker that the air conditioning system was designed by an engineer
who failed miserably and you are unable to make a poorly designed system operate to meet
the needs of the occupants.
C: Investigate the problem and determine if an actual temperature control problem exists.
D: Pretend to make an adjustment at the thermostat and inform the office worker that the
problem has been solved.
CORRECT ANSWER
C: Investigate the problem and determine if an actual temperature control problem
exists.
Question 4
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, A technician is taking evening classes in air balancing at the local college and needs
photocopies of his project to distribute to others in the class this evening. The technician is
on a service call in the office building of a long term customer and there are copy
machines on every floor. Given the following options, what should the technician do?
A: Find a copy machine that is not occupied, is in a remote area of the building and quickly
make his copies.
B: Locate someone who knows him and ask if he can make copies of his project.
C: Pretend he is making copies of paperwork related to his work for that customer and just
make the copies.
D: Make his copies and leave some money on the machine.
CORRECT ANSWER
B: Locate someone who knows him and ask if he can make copies of his project.
Question 5
While you are working at a construction site an electrician working nearby asks you to
help him move a pallet of electrical materials. Of the following, the best action for you to
take is:
A: Inform the electrician that moving electrical materials is not the job of a sheet metal
installer and he should do it himself or find another electrician.
B: Help the electrician move the pallet and return to your own work.
C: Tell the electrician you will help him after you complete your own work.
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@THE STUDY VAULT
An air conditioning technician is working in the basement of a large B37public building.
The technician notices several unsafe and dangerous conditions. Of the following
conditions that are noticed, which is the most dangerous and should be reported
immediately?
A: Gas leaking from a cracked pipe
B: An open sewer drain connection
C: The basement is unlighted
D: None of these are the technician's business
CORRECT ANSWER
A: Gas leaking from a cracked pipe
Question 2
A service technician is returning home at 3 a.m. after completing an emergency service
call. She notices heavy smoke coming out of the top floor of a building. Which of the
following should she do?
A: Make certain there is a fire
B: Enter the building and warn the occupants
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@THE STUDY VAULT
,C: Call the fire department
D: Attempt to extinguish the fire before it gets out of control
CORRECT ANSWER
C: Call the fire department
Question 3
An office worker frequently complains that his office is too cold or too warm. The best
action to take is to:
A: Ignore his complaints because they come from a habitual crank.
B: Inform the office worker that the air conditioning system was designed by an engineer
who failed miserably and you are unable to make a poorly designed system operate to meet
the needs of the occupants.
C: Investigate the problem and determine if an actual temperature control problem exists.
D: Pretend to make an adjustment at the thermostat and inform the office worker that the
problem has been solved.
CORRECT ANSWER
C: Investigate the problem and determine if an actual temperature control problem
exists.
Question 4
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, A technician is taking evening classes in air balancing at the local college and needs
photocopies of his project to distribute to others in the class this evening. The technician is
on a service call in the office building of a long term customer and there are copy
machines on every floor. Given the following options, what should the technician do?
A: Find a copy machine that is not occupied, is in a remote area of the building and quickly
make his copies.
B: Locate someone who knows him and ask if he can make copies of his project.
C: Pretend he is making copies of paperwork related to his work for that customer and just
make the copies.
D: Make his copies and leave some money on the machine.
CORRECT ANSWER
B: Locate someone who knows him and ask if he can make copies of his project.
Question 5
While you are working at a construction site an electrician working nearby asks you to
help him move a pallet of electrical materials. Of the following, the best action for you to
take is:
A: Inform the electrician that moving electrical materials is not the job of a sheet metal
installer and he should do it himself or find another electrician.
B: Help the electrician move the pallet and return to your own work.
C: Tell the electrician you will help him after you complete your own work.
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@THE STUDY VAULT
