VITA ADVANCED TEST | PRACTICE QUESTIONS AND
DETAILED ANSWERS
Updated Questions and Answers 100% Verified Exam Prep
, VOLUNTEER STANDARDS OF CONDUCT TEST a. Annually pass the Volunteer Standards of Conduct (VSC) certification test with a
QUESTIONS score of
80% or higher.
1. Prior to working at a VITA/TCE site, ALL VITA/TCE b. Sign and date the Form 13615, Volunteer Standards of Conduct Agreement,
volunteers (greeters, client facilitators, tax preparers, agreeing to
quality reviewers, etc.) must: comply with the VSC by upholding the highest ethical standards.
c. Pass the Advanced tax law certification.
d. All of the above.
e. Both a and b <<< CORRECT
2. Can a volunteer be removed and barred from the Yes
VITA/TCE program for violating the Volunteer Standards
of Conduct?
3. If a taxpayer offers you a $20 bill because they were so Thank the taxpayer, and explain that you cannot accept any payment for your
happy about the quality service they received, what is the services.
appropriate action to take?
DETAILED ANSWERS
Updated Questions and Answers 100% Verified Exam Prep
, VOLUNTEER STANDARDS OF CONDUCT TEST a. Annually pass the Volunteer Standards of Conduct (VSC) certification test with a
QUESTIONS score of
80% or higher.
1. Prior to working at a VITA/TCE site, ALL VITA/TCE b. Sign and date the Form 13615, Volunteer Standards of Conduct Agreement,
volunteers (greeters, client facilitators, tax preparers, agreeing to
quality reviewers, etc.) must: comply with the VSC by upholding the highest ethical standards.
c. Pass the Advanced tax law certification.
d. All of the above.
e. Both a and b <<< CORRECT
2. Can a volunteer be removed and barred from the Yes
VITA/TCE program for violating the Volunteer Standards
of Conduct?
3. If a taxpayer offers you a $20 bill because they were so Thank the taxpayer, and explain that you cannot accept any payment for your
happy about the quality service they received, what is the services.
appropriate action to take?
