OMVIC chapter 13 Questions with Correct
Answers
Not all customers are consumers, but all consumers are customers." Explain the
difference between a consumer and a customer.
A customer may be an individual acting for personal, family or household purposes, an
individual acting for business purposes (such as a sole proprietor) or a corporation.
A "consumer" also buys, leases or receives services from a dealer. However, a consumer is
someone acting for personal, family or household purposes, but is
NOT an individual acting for business purposes or a corporation.
True or False: The CPA protects "consumers" only
True
True or False: Protections under the CPA would apply to a carpenter buying a van for
his or her small carpentry business.
False
True or False: The CPA covers sales but not leases, and not services such as repairs.
False
True or False: The consumer can waive their rights under the CPA, but this must be in
writing.
False
Penalties for breaching the CPA can be severe. What is the maximum penalty for an
individual convicted of an offence under the CPA?
Answers
Not all customers are consumers, but all consumers are customers." Explain the
difference between a consumer and a customer.
A customer may be an individual acting for personal, family or household purposes, an
individual acting for business purposes (such as a sole proprietor) or a corporation.
A "consumer" also buys, leases or receives services from a dealer. However, a consumer is
someone acting for personal, family or household purposes, but is
NOT an individual acting for business purposes or a corporation.
True or False: The CPA protects "consumers" only
True
True or False: Protections under the CPA would apply to a carpenter buying a van for
his or her small carpentry business.
False
True or False: The CPA covers sales but not leases, and not services such as repairs.
False
True or False: The consumer can waive their rights under the CPA, but this must be in
writing.
False
Penalties for breaching the CPA can be severe. What is the maximum penalty for an
individual convicted of an offence under the CPA?
