IAHSS Supervisor Exam Guide
What always stays constant regardless of where you Change
work?
What is the goal of managed care systems? To control cost
Which category in the institutions organizational chart Employee
best describes line officers' position?
What is the most important factor in being a security Honesty and integrity
officer?
What does CMS stand for? Centers for Medicare & Medicaid Services
What does FTE stand for? Full Time Equivalent
What does HIPPA stand for? Health Insurance Portability and Accountability Act
Who makes most of the critical security decisions in the Security Officer
organization?
For whom do supervisors advocate? Employees and the organization
What the two distinct sides of a supervisor's work? Personnel and tasks
What are three tasks assigned to a supervisor? 1) Documentation 2) Scheduling and 3) Budget
What is the simple secret to keeping employees Take care of the little things
content?
A good supervisor is one who can create Balance
_________________________ .
What percentage of the security operating budget is More than 93%
allocated to labor and labor-related costs?
, IAHSS Supervisor Exam Guide
A simple rule of that is what is for the team or Organization.... individual
_________________________ wins out over what is good for the
________________________.
Real recognition, given ____________________, makes an impact Correctly
and helps build individual as well as team morale.
As a supervisor, you must recognize what various staff Good..... flourish
member are _______________ at and then work to put them in
situations where they can ____________________.
Documenting employee performance is an essential, Everyday
________________ process.
The schedule must, first, work for your ______________________ Organization..... staff
and, second, be fair and equitable for your
__________________________.
Policies and procedures are written to __________________ the Protect
organization and the officers.
Which of these is one of the most important activities Communications
that management has in dealing with security
personnel?
Which of the following is one of the benefits of Promotes teamwork and appreciation
recognizing employees?
Which one of the following principles is not consistent Punitive actions
with progressive discipline?
When administrating progressive discipline a supervisor Should always have a witness and document actions
must do what?
What is the goal of employee relations? Prevent and resolve employee problems that are a product of or affect
employee work situation.
What is the purpose of an appraisal? Evaluate how each employee's performance measures up to the requirements
of the position.
What is progress discipline? The process of applying escalating penalties for repeated infractions.
What is a developmental appraisal? Uses traditional appraisal components and incorporates a structure of
communication between the employee and management.
What always stays constant regardless of where you Change
work?
What is the goal of managed care systems? To control cost
Which category in the institutions organizational chart Employee
best describes line officers' position?
What is the most important factor in being a security Honesty and integrity
officer?
What does CMS stand for? Centers for Medicare & Medicaid Services
What does FTE stand for? Full Time Equivalent
What does HIPPA stand for? Health Insurance Portability and Accountability Act
Who makes most of the critical security decisions in the Security Officer
organization?
For whom do supervisors advocate? Employees and the organization
What the two distinct sides of a supervisor's work? Personnel and tasks
What are three tasks assigned to a supervisor? 1) Documentation 2) Scheduling and 3) Budget
What is the simple secret to keeping employees Take care of the little things
content?
A good supervisor is one who can create Balance
_________________________ .
What percentage of the security operating budget is More than 93%
allocated to labor and labor-related costs?
, IAHSS Supervisor Exam Guide
A simple rule of that is what is for the team or Organization.... individual
_________________________ wins out over what is good for the
________________________.
Real recognition, given ____________________, makes an impact Correctly
and helps build individual as well as team morale.
As a supervisor, you must recognize what various staff Good..... flourish
member are _______________ at and then work to put them in
situations where they can ____________________.
Documenting employee performance is an essential, Everyday
________________ process.
The schedule must, first, work for your ______________________ Organization..... staff
and, second, be fair and equitable for your
__________________________.
Policies and procedures are written to __________________ the Protect
organization and the officers.
Which of these is one of the most important activities Communications
that management has in dealing with security
personnel?
Which of the following is one of the benefits of Promotes teamwork and appreciation
recognizing employees?
Which one of the following principles is not consistent Punitive actions
with progressive discipline?
When administrating progressive discipline a supervisor Should always have a witness and document actions
must do what?
What is the goal of employee relations? Prevent and resolve employee problems that are a product of or affect
employee work situation.
What is the purpose of an appraisal? Evaluate how each employee's performance measures up to the requirements
of the position.
What is progress discipline? The process of applying escalating penalties for repeated infractions.
What is a developmental appraisal? Uses traditional appraisal components and incorporates a structure of
communication between the employee and management.
