PHR
Hollow Organization -correct answer-Focus their headcount effort on essential competencies
and outsource much of the rest
Virtual Organizations -correct answer-Connect partners on work projects who each bring
their own skills and expertise to get a job done.
Modular Organization -correct answer-Break work down into basic components and organize
team by work units
Flat line/Horizontal Structure -correct answer-designed to allow more collaboration and less
strict boundaries around the work scope
Common Perks offered in executive compensation packages -correct answer-Home Security
services, Housing Allowances, Interest Free loans, Chauffeurs
Describe the Demonstration training method -correct answer-explaining a task and then
demonstrating it before asking the trainee to perform
3 Types of Instructional Methods -correct answer-Passive, Active, Experiential
Passive Instructional Method -correct answer-Require little participation from learner
outside of listening and absorbing info. Ex. Lectures, presentations, conferences
Active Instructional Method -correct answer-Require learner to actively participate in
learning. Ex. Facilitation, case studies, simulation, vestibule, socratic seminars
Vestibule Training -correct answer-Skilled personnel receive training in a location other than
the main facility. Often equipment and machinery
Socratic Seminars -correct answer-In a Socratic Seminar, participants seek deeper
understanding complex ideas in the text through rigorously thoughtful dialogue.
Experiential Instructional Method -correct answer-Provides real time situations and include
demonstrations, one-ones, and performance based training
Yellow-dog contracts were outlawed with the passing of what act? -correct answer-Norris-La
Guardia Act in 1032
Whit is a yellow-dog contract -correct answer-Contracts used by employers to prevent
employees from joining unions by agreement. If employee joined a union it would be
grounds for termination
Span of control -correct answer-Geographically illustrates an org chart where each
supervisor is shown with # of direct reports
,Organizational Charts -correct answer-represent line and staff positions show the difference
between types of roles in the org, whether their work is generating revenue or a support
function
Hierarchy of authority -correct answer-shows levels of the company and chain of command
Delphi Technique -correct answer-systematic method of forecasting that involves structured
interaction among a group of experts on a subject. uses methods such as online surveys,
polls, and questionnaires. Problem solvers never meet. Organizer gathers data and presents
with additional questions. continues until a group census is complete.
Case Study -correct answer-Active training method provides learner with a realistic situation
that involves the learner in the act of analyzing the happenings as though they were a part
of the situation.
3 Benefits provided by FMLA -correct answer-Reinstatement to the same position,
continuation of health benefits, 12 weeks unpaid leave within a 12 month period
Corporate Restructuring -correct answer-act of reviewing departments, processes, and key
products in order to reduce redundancy and decrease debt and increase production
Who defined the Job Attitude Intervention -correct answer-Dr Erin Richards
Level of involved risk = -correct answer-probability x consequences
Personal Resource Interventions -correct answer-increase people's positivity in terms of
their views of themselves, the future, and their resilience
Job Resource-building Intervention -correct answer-Give people more of what they need to
do their jobs, ex. Evaluations, support, autonomy
Health-promoting interventions -correct answer-focus on improving health and resources of
employees and their families
Leadership training interventions -correct answer-focus on uplifting and supporting
managers so they can uplift their direct reports
3 terms in Victor Vroom's Expectancy Theory -correct answer-Instrumentality, Expectancy,
and valence
Victor Vroom's Instrumentality -correct answer-expectation that good work will pay off and
quality of performance drives out come
Victor Vroom's Expectancy -correct answer-expectation that hard work will pay off and the
amount of effort drives the outcome
Victor Vroom's Valence -correct answer-employee performance will commensurate with
how much or how little the employees values the outcome
, How long does an employer have to respond to an employee's FMLA request? -correct
answer-5 Business days
ERP -correct answer-Enterprise Resource Planning: includes larger network that links
together different department's communications
HRIS -correct answer-Human Resource Information System: more narrow scope provides HR
information management an personnel data management
Formative Evaluation -correct answer-Process used to test content prior to delivery to
ensure it will result in the desired behavior
Strategies used in Formative Evaluations -correct answer-needs assessment, speaking with
subject matter experts, job analysis, pre and post testing assessments, etc.
SWOT -correct answer-Strengths, Weaknesses, Opportunities, Threats
Cultural Noise Bias -correct answer-When a candidate responds to interview questions
based on what they believe the interviewer fails to recognize this dynamic
5 areas of HR risk -correct answer-legal compliance, safety and health, security, business
continuity, and workplace privacy
Express Contract -correct answer-A mutual agreement where both parties state exactly what
they agree to do
Corporate Restructuring -correct answer-process of reorganizing the organization in an effort
to reduce cost, increase production, or create efficiencies
Workforce Reductions -correct answer-AKA RIFs. Downsizing, rightsizing, used to decrease
expenses by reducing the size of the workforce
Workforce expansion -correct answer-Large number of employees enter an organization
w/in a short period of time
Re-engineering -correct answer-looking at the entire organization to simplify or eliminate
unnecessary processes. Goal of increasing customer satisfaction
How many days must an employer provide for an employee to submit the medical
certification for FMLA -correct answer-15 days
Due Diligence categories -correct answer-documents, compensation, policies and
procedures, equal opportunity compliance, legal compliance, legal exposure
Due Diligence Documents -correct answer-Names of all employees and their locations, offer
letters, employment contracts, I-9 forms, Visa documentation, benefits plans
Due Diligence Compensation -correct answer-Hourly wage rates by job, salary schedules,
number of employees in each position
Hollow Organization -correct answer-Focus their headcount effort on essential competencies
and outsource much of the rest
Virtual Organizations -correct answer-Connect partners on work projects who each bring
their own skills and expertise to get a job done.
Modular Organization -correct answer-Break work down into basic components and organize
team by work units
Flat line/Horizontal Structure -correct answer-designed to allow more collaboration and less
strict boundaries around the work scope
Common Perks offered in executive compensation packages -correct answer-Home Security
services, Housing Allowances, Interest Free loans, Chauffeurs
Describe the Demonstration training method -correct answer-explaining a task and then
demonstrating it before asking the trainee to perform
3 Types of Instructional Methods -correct answer-Passive, Active, Experiential
Passive Instructional Method -correct answer-Require little participation from learner
outside of listening and absorbing info. Ex. Lectures, presentations, conferences
Active Instructional Method -correct answer-Require learner to actively participate in
learning. Ex. Facilitation, case studies, simulation, vestibule, socratic seminars
Vestibule Training -correct answer-Skilled personnel receive training in a location other than
the main facility. Often equipment and machinery
Socratic Seminars -correct answer-In a Socratic Seminar, participants seek deeper
understanding complex ideas in the text through rigorously thoughtful dialogue.
Experiential Instructional Method -correct answer-Provides real time situations and include
demonstrations, one-ones, and performance based training
Yellow-dog contracts were outlawed with the passing of what act? -correct answer-Norris-La
Guardia Act in 1032
Whit is a yellow-dog contract -correct answer-Contracts used by employers to prevent
employees from joining unions by agreement. If employee joined a union it would be
grounds for termination
Span of control -correct answer-Geographically illustrates an org chart where each
supervisor is shown with # of direct reports
,Organizational Charts -correct answer-represent line and staff positions show the difference
between types of roles in the org, whether their work is generating revenue or a support
function
Hierarchy of authority -correct answer-shows levels of the company and chain of command
Delphi Technique -correct answer-systematic method of forecasting that involves structured
interaction among a group of experts on a subject. uses methods such as online surveys,
polls, and questionnaires. Problem solvers never meet. Organizer gathers data and presents
with additional questions. continues until a group census is complete.
Case Study -correct answer-Active training method provides learner with a realistic situation
that involves the learner in the act of analyzing the happenings as though they were a part
of the situation.
3 Benefits provided by FMLA -correct answer-Reinstatement to the same position,
continuation of health benefits, 12 weeks unpaid leave within a 12 month period
Corporate Restructuring -correct answer-act of reviewing departments, processes, and key
products in order to reduce redundancy and decrease debt and increase production
Who defined the Job Attitude Intervention -correct answer-Dr Erin Richards
Level of involved risk = -correct answer-probability x consequences
Personal Resource Interventions -correct answer-increase people's positivity in terms of
their views of themselves, the future, and their resilience
Job Resource-building Intervention -correct answer-Give people more of what they need to
do their jobs, ex. Evaluations, support, autonomy
Health-promoting interventions -correct answer-focus on improving health and resources of
employees and their families
Leadership training interventions -correct answer-focus on uplifting and supporting
managers so they can uplift their direct reports
3 terms in Victor Vroom's Expectancy Theory -correct answer-Instrumentality, Expectancy,
and valence
Victor Vroom's Instrumentality -correct answer-expectation that good work will pay off and
quality of performance drives out come
Victor Vroom's Expectancy -correct answer-expectation that hard work will pay off and the
amount of effort drives the outcome
Victor Vroom's Valence -correct answer-employee performance will commensurate with
how much or how little the employees values the outcome
, How long does an employer have to respond to an employee's FMLA request? -correct
answer-5 Business days
ERP -correct answer-Enterprise Resource Planning: includes larger network that links
together different department's communications
HRIS -correct answer-Human Resource Information System: more narrow scope provides HR
information management an personnel data management
Formative Evaluation -correct answer-Process used to test content prior to delivery to
ensure it will result in the desired behavior
Strategies used in Formative Evaluations -correct answer-needs assessment, speaking with
subject matter experts, job analysis, pre and post testing assessments, etc.
SWOT -correct answer-Strengths, Weaknesses, Opportunities, Threats
Cultural Noise Bias -correct answer-When a candidate responds to interview questions
based on what they believe the interviewer fails to recognize this dynamic
5 areas of HR risk -correct answer-legal compliance, safety and health, security, business
continuity, and workplace privacy
Express Contract -correct answer-A mutual agreement where both parties state exactly what
they agree to do
Corporate Restructuring -correct answer-process of reorganizing the organization in an effort
to reduce cost, increase production, or create efficiencies
Workforce Reductions -correct answer-AKA RIFs. Downsizing, rightsizing, used to decrease
expenses by reducing the size of the workforce
Workforce expansion -correct answer-Large number of employees enter an organization
w/in a short period of time
Re-engineering -correct answer-looking at the entire organization to simplify or eliminate
unnecessary processes. Goal of increasing customer satisfaction
How many days must an employer provide for an employee to submit the medical
certification for FMLA -correct answer-15 days
Due Diligence categories -correct answer-documents, compensation, policies and
procedures, equal opportunity compliance, legal compliance, legal exposure
Due Diligence Documents -correct answer-Names of all employees and their locations, offer
letters, employment contracts, I-9 forms, Visa documentation, benefits plans
Due Diligence Compensation -correct answer-Hourly wage rates by job, salary schedules,
number of employees in each position
