3CX BASIC CERTIFICATION COMPREHENSIVE
ASSESSMENT 2026 SOLVED QUESTIONS
VERIFIED
◉ When remote, the 3CX Application only needs to have Tunnel
ports (default UDP / TCP: 5090) and HTTPS (default TCP: 5001)
forwarded / NAT on its Firewall to provision and operate correctly
Answer: T
◉ The PRO license key offers 5 ringing strategies for Ring Groups,
while the Free license offers only 2. Answer: F
◉ The transcribed text of the Voice Message Transcript (speech-to-
text) is only viewable through the 3CX Web Client. Answer: F
◉ A Ring Group is configured with RING IN ORDER as the ringing
strategy. All members of this Ring Group will be notified of a missed
call when the call reaches the NO ANSWER DESTINATION Answer: T
◉ Each digital receptionist can be configured with a different
language ad set, allowing for a multi-language digital receptionist
structure. Answer: T
,◉ Ring Groups have two Polling Strategies available that you can
choose from. Answer: T
◉ Can a Multicast Paging Group page a remote STUN extension?
Answer: NO
◉ All supported SIP trunk providers offer T.38 faxing as an option,
so there is no need to check with the provider before registering
with them. Answer: F
◉ If the host running 3CX is also used as a DNS server, is it
recommended to relocate 3CX to another host dedicated for 3CX?
Answer: Yes
◉ Can the internal IP address of 3CX (the NIC IP Address) be
changed without the need to reinstall the PBX? Answer: NO
◉ When adding DID numbers, under the "DIDs" tab of the SIP Trunk,
an inbound rule will also be created automatically for each DID.
Answer: F
◉ The standard protocol port for HTTPS is port TCP:80. Answer: F
, ◉ The provisioning template of a phone provides all the necessary
information a phone requires to connect to 3CX. Answer: T
◉ The Digital Receptionist destination is chosen based on the DTMF
tone the PBX receives from the caller. Answer: T
◉ Each extension can be configured to have a different Voicemail
language. Answer: T
◉ When using a Generic VoIP Provider, 3CX Technical Support is
available to troubleshoot this trunk for all issues pertaining to this
provider. Answer: F
◉ Have a look at the edition comparison page
(https://www.3cx.com/ordering/pricing) and evaluate the
following statement: When installing using a Free Edition License
Key, you can't use your own SMTP Server. The 3CX SMTP Service will
automatically be used. Answer: T
◉ You have a SIP Trunk with multiple Numbers/DIDs. For each
number, a new trunk needs to be added in 3CX and the DID/MSN
needs to be set in the main number field. Answer: F
ASSESSMENT 2026 SOLVED QUESTIONS
VERIFIED
◉ When remote, the 3CX Application only needs to have Tunnel
ports (default UDP / TCP: 5090) and HTTPS (default TCP: 5001)
forwarded / NAT on its Firewall to provision and operate correctly
Answer: T
◉ The PRO license key offers 5 ringing strategies for Ring Groups,
while the Free license offers only 2. Answer: F
◉ The transcribed text of the Voice Message Transcript (speech-to-
text) is only viewable through the 3CX Web Client. Answer: F
◉ A Ring Group is configured with RING IN ORDER as the ringing
strategy. All members of this Ring Group will be notified of a missed
call when the call reaches the NO ANSWER DESTINATION Answer: T
◉ Each digital receptionist can be configured with a different
language ad set, allowing for a multi-language digital receptionist
structure. Answer: T
,◉ Ring Groups have two Polling Strategies available that you can
choose from. Answer: T
◉ Can a Multicast Paging Group page a remote STUN extension?
Answer: NO
◉ All supported SIP trunk providers offer T.38 faxing as an option,
so there is no need to check with the provider before registering
with them. Answer: F
◉ If the host running 3CX is also used as a DNS server, is it
recommended to relocate 3CX to another host dedicated for 3CX?
Answer: Yes
◉ Can the internal IP address of 3CX (the NIC IP Address) be
changed without the need to reinstall the PBX? Answer: NO
◉ When adding DID numbers, under the "DIDs" tab of the SIP Trunk,
an inbound rule will also be created automatically for each DID.
Answer: F
◉ The standard protocol port for HTTPS is port TCP:80. Answer: F
, ◉ The provisioning template of a phone provides all the necessary
information a phone requires to connect to 3CX. Answer: T
◉ The Digital Receptionist destination is chosen based on the DTMF
tone the PBX receives from the caller. Answer: T
◉ Each extension can be configured to have a different Voicemail
language. Answer: T
◉ When using a Generic VoIP Provider, 3CX Technical Support is
available to troubleshoot this trunk for all issues pertaining to this
provider. Answer: F
◉ Have a look at the edition comparison page
(https://www.3cx.com/ordering/pricing) and evaluate the
following statement: When installing using a Free Edition License
Key, you can't use your own SMTP Server. The 3CX SMTP Service will
automatically be used. Answer: T
◉ You have a SIP Trunk with multiple Numbers/DIDs. For each
number, a new trunk needs to be added in 3CX and the DID/MSN
needs to be set in the main number field. Answer: F
