NSG 3450 Exam 2 questions with answers
Which statement made by the nurse demonstrates the best
understanding of nonverbal communication?
a. "the pt.'s verbal and nonverbal communication is often different."
b. "when my pt. responds to my question, I check for congruence
between verbal and nonverbal communication to help validate the
response."
c. "is a pt. is slumped in the chair, I can be ire he's angry or
depressed."
d. "it's easier to understand verbal communication than nonverbal
communication." - CORRECT ANSWERS ✔✔B.
"when my pt. responds to my question, I check for congruence
between verbal and nonverbal communication to help validate the
response."
Which nursing statement is an example of reflection?
a. "I think this feeling will pass."
b. "so you are saying that life has no meaning."
c. "I'm not sure I understand what you mean."
d. "you look sad." - CORRECT ANSWERS ✔✔D.
"you look sad."
,When should a nurse be most alert to the possibility of
communication errors resulting in harm to the patient?
a. change of shift report
b. admission interviews
c. one-to-one conversations with pt.'s
d. conversations with pt. families - CORRECT ANSWERS ✔✔A.
change of shift report
What principle about nurse-patient communication should guide a
nurse's fear about "saying the wrong thing" to a patient?
a. Pt.'s tend to appreciate a well-meaning person who conveys
genuine acceptance, respect, and concern for their situation
b. the pt. is more interested in talking to you than listening to what
you have to say and so is not likely to be offended
c. considering the pt.'s history, there is little chance that the comment
will do any actual harm
d. most people with a mental illness have by necessity developed a
high tolerance of forgiveness - CORRECT ANSWERS ✔✔A.
Pt.'s tend to appreciate a well-meaning person who conveys genuine
acceptance, respect, and concern for their situation
,During an admission assessment and interview, which channels of
information communication should the nurse be monitoring? Select
all that apply:
a. auditory
b. visual
c. written
d. tactile
e. olfactory - CORRECT ANSWERS ✔✔a, b, d, e
(auditory, visual, tactile, olfactory)
You have been working closely with a pt. for the past month. Today
he tells you he is looking forward to meeting with his new
psychiatrist but frowns and avoids eye contact while reporting this to
you. Which of the filling responses would most likely be therapeutic?
a. "A new psychiatrist is a chance to start fresh; I'm sure it will go
well for you."
b. "You say that you look forward to the meeting, but you appear
anxious or unhappy."
c. "I notice that you frowned and avoided eye contact just not. Don't
you feel well."
d. "I get the impression you don't really want to see you psychiatrist--
can you tell me why?" - CORRECT ANSWERS ✔✔A.
, "A new psychiatrist is a chance to start fresh; I'm sure it will go well
for you."
Which student behavior is consistent with therapeutic
communication?
a. offering your opinion when asked to convey support.
b. summarizing the essence of the pt.'s comments in your own words.
c. interrupting periods of silence before they become awkward for
the pt.
d. telling the pt. he did well when you approve of his statements or
actions. - CORRECT ANSWERS ✔✔B.
summarizing the essence of the pt.'s comments in your own words.
James is a 42 y/o pt. with schizophrenia. He approaches you as you
arrive for day shift and anxiously reports, "Last night, demons came
to my rook and tried to rape me." Which response would be most
therapeutic?
a. "There are no such things as demons. What you saw were
hallucinations."
b. "It is not possible for anyone to enter your room at night. You are
safe here."
c. "You seem very upset. Please tell me more about what you
experienced last night."
Which statement made by the nurse demonstrates the best
understanding of nonverbal communication?
a. "the pt.'s verbal and nonverbal communication is often different."
b. "when my pt. responds to my question, I check for congruence
between verbal and nonverbal communication to help validate the
response."
c. "is a pt. is slumped in the chair, I can be ire he's angry or
depressed."
d. "it's easier to understand verbal communication than nonverbal
communication." - CORRECT ANSWERS ✔✔B.
"when my pt. responds to my question, I check for congruence
between verbal and nonverbal communication to help validate the
response."
Which nursing statement is an example of reflection?
a. "I think this feeling will pass."
b. "so you are saying that life has no meaning."
c. "I'm not sure I understand what you mean."
d. "you look sad." - CORRECT ANSWERS ✔✔D.
"you look sad."
,When should a nurse be most alert to the possibility of
communication errors resulting in harm to the patient?
a. change of shift report
b. admission interviews
c. one-to-one conversations with pt.'s
d. conversations with pt. families - CORRECT ANSWERS ✔✔A.
change of shift report
What principle about nurse-patient communication should guide a
nurse's fear about "saying the wrong thing" to a patient?
a. Pt.'s tend to appreciate a well-meaning person who conveys
genuine acceptance, respect, and concern for their situation
b. the pt. is more interested in talking to you than listening to what
you have to say and so is not likely to be offended
c. considering the pt.'s history, there is little chance that the comment
will do any actual harm
d. most people with a mental illness have by necessity developed a
high tolerance of forgiveness - CORRECT ANSWERS ✔✔A.
Pt.'s tend to appreciate a well-meaning person who conveys genuine
acceptance, respect, and concern for their situation
,During an admission assessment and interview, which channels of
information communication should the nurse be monitoring? Select
all that apply:
a. auditory
b. visual
c. written
d. tactile
e. olfactory - CORRECT ANSWERS ✔✔a, b, d, e
(auditory, visual, tactile, olfactory)
You have been working closely with a pt. for the past month. Today
he tells you he is looking forward to meeting with his new
psychiatrist but frowns and avoids eye contact while reporting this to
you. Which of the filling responses would most likely be therapeutic?
a. "A new psychiatrist is a chance to start fresh; I'm sure it will go
well for you."
b. "You say that you look forward to the meeting, but you appear
anxious or unhappy."
c. "I notice that you frowned and avoided eye contact just not. Don't
you feel well."
d. "I get the impression you don't really want to see you psychiatrist--
can you tell me why?" - CORRECT ANSWERS ✔✔A.
, "A new psychiatrist is a chance to start fresh; I'm sure it will go well
for you."
Which student behavior is consistent with therapeutic
communication?
a. offering your opinion when asked to convey support.
b. summarizing the essence of the pt.'s comments in your own words.
c. interrupting periods of silence before they become awkward for
the pt.
d. telling the pt. he did well when you approve of his statements or
actions. - CORRECT ANSWERS ✔✔B.
summarizing the essence of the pt.'s comments in your own words.
James is a 42 y/o pt. with schizophrenia. He approaches you as you
arrive for day shift and anxiously reports, "Last night, demons came
to my rook and tried to rape me." Which response would be most
therapeutic?
a. "There are no such things as demons. What you saw were
hallucinations."
b. "It is not possible for anyone to enter your room at night. You are
safe here."
c. "You seem very upset. Please tell me more about what you
experienced last night."
