IFMA CFM Study Guide Questions
And Correct Answers
You have been asked to recommend a workplace technology that will best
mitigate the risk of operational downtime. What technology will you
recommend?
D. Computer Aided Facility Management System (CAFM)
C. Incident Management System (IMS)
A. Technical Support System (TSS)
B. Building Automation System (BAS)
D. Computer Aided Facility Management System (CAFM)
A large vegetated courtyard in the center of a U-shaped building has a sub-grade
drainage system with multiple inlets spread evenly across the area. The inlets
frequently fill with leaves, grass clippings, and other debris. Rainwater has been
overflowing into the central lobby and first floor tenant spaces adjacent to the
courtyard during recent storms. How should you address the problem?
D. Remove deciduous trees from around the courtyard and replace them with
coniferous trees and other decorative vegetation.
B. Schedule regular maintenance of the courtyard drain inlets to monitor their
condition and clean debris.
A. Direct the landscape crews to blow leaves, grass clippings and other debris
toward adjacent properties so the inlet drains will not plug so quickly.
,C. Disable and permanently fill the drain lines and rely on surface drainage to
remove water from the courtyard.
B. Schedule regular maintenance of the courtyard drain inlets to monitor their
condition and clean debris.
What is the first course of action that should be taken when you have identified a
contractor's difficulty to perform on a contract?
B. Seek the advice of senior management and corporate legal counsel.
A. Line up another contractor to take over project work.
C. Speak to the contractor about your concern and discuss possible remedies.
D. Prepare to take immediate legal action to avoid unnecessary delays.
C. Speak to the contractor about your concern and discuss possible remedies.
Which of the following is the MOST critical risk in an organization?
C. business interruption
A. property damage
B. occupant safety
D. environment damage
B. occupant safety
,You manage a corporate office facility. The occupants are top management and
their staff. In addition to the regular routines of housekeeping, maintenance, etc.,
many requests are made from the CEO's office to the janitorial service personnel.
How should you prioritize responses to requests?
A. Those that relate to safety are handled first.
D. Ask top management for their recommendation.
C. First-in are first-out.
B. Those that satisfy upper management are done first.
A. Those that relate to safety are handled first.
You are in a five-year planning meeting with corporate executives. The lobby
receptionist has just notified you that the local fire official has made an
unscheduled visit to inspect the facility. He wishes to speak with you about a
serious safety problem. Which of the following is the MOST appropriate first
action?
D. Ask the official to return at a later date.
A. Ask the maintenance supervisor to meet with the official.
B. Get the official's phone number and call as soon as possible.
C. Excuse yourself from the meeting to meet with the official.
A. Ask the maintenance supervisor to meet with the official.
A project manager is most likely to collaborate with which of the following to
develop specific internal occupancy requirements?
D. a facility manager
, B. an engineering firm
C. a real estate broker
A. a building appraiser
D. a facility manager
You are the Facility Manager for a national construction trade association. The
association's strategic plan anticipates the need to build a new training center on
your campus within five years. The new training center is a strategic part of the
trade association's ability to meet an expected increase in workforce demand.
However, a temporary recession has decreased demand for training and reduced
revenues. The association board asks you to revise the master plan to maximize
the cost effectiveness of building the training center. What revisions could you
recommend to the board that would decrease risk and keep the organization's
long-term strategy strong?
C. Purchase an existing property off-campus and build out the space to create the
new training center and require staff to operate the training center from their
current offices.
B. Relocate the new training center off campus to a less expensive construction
site and dispose of the land parcel that was dedicated to the new building.
D. Build the new center. Temporarily reconfigure some training rooms as office
spaces. Lease these office spaces to produce offsetting revenues until the training
demand increases.
A. Decrease the size and c
D. Build the new center. Temporarily reconfigure some training rooms as office
spaces. Lease these office spaces to produce offsetting revenues until the training
demand increases.
And Correct Answers
You have been asked to recommend a workplace technology that will best
mitigate the risk of operational downtime. What technology will you
recommend?
D. Computer Aided Facility Management System (CAFM)
C. Incident Management System (IMS)
A. Technical Support System (TSS)
B. Building Automation System (BAS)
D. Computer Aided Facility Management System (CAFM)
A large vegetated courtyard in the center of a U-shaped building has a sub-grade
drainage system with multiple inlets spread evenly across the area. The inlets
frequently fill with leaves, grass clippings, and other debris. Rainwater has been
overflowing into the central lobby and first floor tenant spaces adjacent to the
courtyard during recent storms. How should you address the problem?
D. Remove deciduous trees from around the courtyard and replace them with
coniferous trees and other decorative vegetation.
B. Schedule regular maintenance of the courtyard drain inlets to monitor their
condition and clean debris.
A. Direct the landscape crews to blow leaves, grass clippings and other debris
toward adjacent properties so the inlet drains will not plug so quickly.
,C. Disable and permanently fill the drain lines and rely on surface drainage to
remove water from the courtyard.
B. Schedule regular maintenance of the courtyard drain inlets to monitor their
condition and clean debris.
What is the first course of action that should be taken when you have identified a
contractor's difficulty to perform on a contract?
B. Seek the advice of senior management and corporate legal counsel.
A. Line up another contractor to take over project work.
C. Speak to the contractor about your concern and discuss possible remedies.
D. Prepare to take immediate legal action to avoid unnecessary delays.
C. Speak to the contractor about your concern and discuss possible remedies.
Which of the following is the MOST critical risk in an organization?
C. business interruption
A. property damage
B. occupant safety
D. environment damage
B. occupant safety
,You manage a corporate office facility. The occupants are top management and
their staff. In addition to the regular routines of housekeeping, maintenance, etc.,
many requests are made from the CEO's office to the janitorial service personnel.
How should you prioritize responses to requests?
A. Those that relate to safety are handled first.
D. Ask top management for their recommendation.
C. First-in are first-out.
B. Those that satisfy upper management are done first.
A. Those that relate to safety are handled first.
You are in a five-year planning meeting with corporate executives. The lobby
receptionist has just notified you that the local fire official has made an
unscheduled visit to inspect the facility. He wishes to speak with you about a
serious safety problem. Which of the following is the MOST appropriate first
action?
D. Ask the official to return at a later date.
A. Ask the maintenance supervisor to meet with the official.
B. Get the official's phone number and call as soon as possible.
C. Excuse yourself from the meeting to meet with the official.
A. Ask the maintenance supervisor to meet with the official.
A project manager is most likely to collaborate with which of the following to
develop specific internal occupancy requirements?
D. a facility manager
, B. an engineering firm
C. a real estate broker
A. a building appraiser
D. a facility manager
You are the Facility Manager for a national construction trade association. The
association's strategic plan anticipates the need to build a new training center on
your campus within five years. The new training center is a strategic part of the
trade association's ability to meet an expected increase in workforce demand.
However, a temporary recession has decreased demand for training and reduced
revenues. The association board asks you to revise the master plan to maximize
the cost effectiveness of building the training center. What revisions could you
recommend to the board that would decrease risk and keep the organization's
long-term strategy strong?
C. Purchase an existing property off-campus and build out the space to create the
new training center and require staff to operate the training center from their
current offices.
B. Relocate the new training center off campus to a less expensive construction
site and dispose of the land parcel that was dedicated to the new building.
D. Build the new center. Temporarily reconfigure some training rooms as office
spaces. Lease these office spaces to produce offsetting revenues until the training
demand increases.
A. Decrease the size and c
D. Build the new center. Temporarily reconfigure some training rooms as office
spaces. Lease these office spaces to produce offsetting revenues until the training
demand increases.
