HRM 402 MIDTERM 1 VERIFIED STUDY GUIDE
Social Welfare Department - Answers - -Helps injured workers
-Company unions: parties and social events
-worker health
Labor Relations Department - Answers - -collective bargaining
-contract administration
-resolving labor grievances
Industrial Relations Department - Answers - -benefits and vacations
-testing and selection
-compensation systems
Personnel Department - Answers - -legal compliance
-staffing
-performance evaluation
Strategic HR Management - Answers - -aligning HR w business strategy
-focus on human capital
-HR analytics
Development of HR - Answers - SLIPS
-Social Welfare
-Labor Relations (bc of rapid growth of unions)
-Industrial Relations (bc of WWII)
-Personnel Department
-Strategic HR Management
Handbooks contain - Answers - -statement of welcome/ explanation of handbooks
purpose
-brief history
-mission or vision statement
-policy statements
-info about recruitment, promotion, termination, rehiring
-comp info, work hours, overtime pay procedures
-info about PTO, leave of absence, holidays, vacations
-summary of benefits
-opportunities for training and development
-emergency procedure and contact
-reimbursement policy
-disclaimer (not legally binding and 'at-will' status of employee will not change)
ORGS HAVE AN OBLIGATION TO FOLLOW THEIR WRITTEN POLICIES
, Main purpose of policies - Answers - 1 Reassure employees that they will be treated
fairly and objectively
2 help managers make rapid and consistent decisions
3 give managers confidence to resolve problems and defend actions
Well designed handbooks - Answers - help to create an orgs culture
Typical HR Jobs - Answers - -Generalist
-Specialist
-Supporting Position
-Business Partner
Specialists - Answers - -employment manager
-hr planning manager
-compensation manager
-benefits and services manager
-training and development manager
-labor relations manager
-risk management manager
-equal employment manager
Major HR Functions - Answers - -staffing (HR planning, recruitment, selection)
-performance management
-comp and ben
-training and development
-employee relations
-safety, health, and security
-HR research
Roles of HR - Answers - Advisory, counseling, service, control
Advisory/ Counseling Role - Answers - Internal Consultants
-give advice on discipline and grievances issues
-performance problems
-job redesign
Service Role - Answers - Activities that can be provided more effectively through a
centralized staff than through the independent efforts of several different units
-recruiting
-orientation training
-record keeping
-reporting duties
Control Role - Answers - Control certain policies and functions within the org; functional
authority
Social Welfare Department - Answers - -Helps injured workers
-Company unions: parties and social events
-worker health
Labor Relations Department - Answers - -collective bargaining
-contract administration
-resolving labor grievances
Industrial Relations Department - Answers - -benefits and vacations
-testing and selection
-compensation systems
Personnel Department - Answers - -legal compliance
-staffing
-performance evaluation
Strategic HR Management - Answers - -aligning HR w business strategy
-focus on human capital
-HR analytics
Development of HR - Answers - SLIPS
-Social Welfare
-Labor Relations (bc of rapid growth of unions)
-Industrial Relations (bc of WWII)
-Personnel Department
-Strategic HR Management
Handbooks contain - Answers - -statement of welcome/ explanation of handbooks
purpose
-brief history
-mission or vision statement
-policy statements
-info about recruitment, promotion, termination, rehiring
-comp info, work hours, overtime pay procedures
-info about PTO, leave of absence, holidays, vacations
-summary of benefits
-opportunities for training and development
-emergency procedure and contact
-reimbursement policy
-disclaimer (not legally binding and 'at-will' status of employee will not change)
ORGS HAVE AN OBLIGATION TO FOLLOW THEIR WRITTEN POLICIES
, Main purpose of policies - Answers - 1 Reassure employees that they will be treated
fairly and objectively
2 help managers make rapid and consistent decisions
3 give managers confidence to resolve problems and defend actions
Well designed handbooks - Answers - help to create an orgs culture
Typical HR Jobs - Answers - -Generalist
-Specialist
-Supporting Position
-Business Partner
Specialists - Answers - -employment manager
-hr planning manager
-compensation manager
-benefits and services manager
-training and development manager
-labor relations manager
-risk management manager
-equal employment manager
Major HR Functions - Answers - -staffing (HR planning, recruitment, selection)
-performance management
-comp and ben
-training and development
-employee relations
-safety, health, and security
-HR research
Roles of HR - Answers - Advisory, counseling, service, control
Advisory/ Counseling Role - Answers - Internal Consultants
-give advice on discipline and grievances issues
-performance problems
-job redesign
Service Role - Answers - Activities that can be provided more effectively through a
centralized staff than through the independent efforts of several different units
-recruiting
-orientation training
-record keeping
-reporting duties
Control Role - Answers - Control certain policies and functions within the org; functional
authority
