Management in Physical Therapy Practices
2nd Edition Chapters [1-20]
by Catherine G. Page PT MPH PhD (Author)
,TABLE OF CONTENTS
Part I: Foundations of Management and Leadership in Physical Therapy
Chapter 1: Management: An Historical Perspective
Chapter 2: Leadership: An Historical Perspective
Chapter 3: Contemporary Issues in Physical Therapy Management
Chapter 4: Management Theory
Chapter 5: Leadership Theory
Part II: The Environment of Physical Therapy Practice
Chapter 6: The Healthcare Environment
Chapter 7: The Physical Therapy Environment
Part III: Planning
Chapter 8: Strategic Planning
Chapter 9: Marketing Physical Therapy Services
Part IV: Organizing
Chapter 10: Organizational Design and Structure
Chapter 11: Human Resource Management
Part V: Directing
Chapter 12: Motivation, Job Satisfaction, and Retention
Chapter 13: Communication in Physical Therapy Management
Chapter 14: Managing Teams and Conflict Resolution
Part VI: Controlling
Chapter 15: Financial Management
Chapter 16: Reimbursement and Revenue Cycle Management
Chapter 17: Quality Management and Performance Improvement
Chapter 18: Outcomes Assessment and Management
Chapter 19: Risk Management and Compliance
Chapter 20: Legal and Ethical Issues in Physical Therapy Management
,Test Bank: Management in Physical Therapy Practices, 2nd Edition
(Page, 2016)
EASY/MODERATE/HARD DIFFICULTY QUESTION VERSIONS
PART I: FOUNDATIONS OF MANAGEMENT AND LEADERSHIP IN
PHYSICAL THERAPY
Chapter 1: Management: An Historical Perspective
EASY QUESTIONS
Multiple Choice
1. Who is considered the "Father of Scientific Management"?
A) Henri Fayol
B) Frederick Taylor
C) Max Weber
D) Elton Mayo
Answer: B
Rationale: Frederick Taylor developed the principles of scientific management in the early 1900s,
focusing on efficiency and productivity through systematic study of work processes.
2. Which of the following is NOT one of the four basic functions of management?
A) Planning
B) Organizing
C) Marketing
D) Controlling
Answer: C
Rationale: The four basic functions of management are planning, organizing, directing (leading), and
controlling. Marketing is a business function but not one of the four core management functions.
, 3. The Hawthorne Studies demonstrated that:
A) Financial incentives are the primary motivator for workers
B) Worker productivity is influenced by social and psychological factors
C) Scientific management is the most effective approach
D) Bureaucratic structures increase efficiency
Answer: B
Rationale: The Hawthorne Studies revealed that workers' productivity increased when they felt
observed and valued, highlighting the importance of social and psychological factors in the workplace.
4. Henri Fayol is best known for developing:
A) Scientific management principles
B) Bureaucratic theory
C) Administrative management theory
D) Human relations theory
Answer: C
Rationale: Henri Fayol developed administrative management theory and identified 14 principles of
management that focus on the organization as a whole.
5. The classical management approach emphasizes:
A) Employee empowerment and participation
B) Efficiency, productivity, and organizational structure
C) Team dynamics and interpersonal relationships
D) Adapting to environmental changes
Answer: B
Rationale: Classical management focuses on efficiency, productivity, and formal organizational
structures, with less emphasis on human relations aspects.
2nd Edition Chapters [1-20]
by Catherine G. Page PT MPH PhD (Author)
,TABLE OF CONTENTS
Part I: Foundations of Management and Leadership in Physical Therapy
Chapter 1: Management: An Historical Perspective
Chapter 2: Leadership: An Historical Perspective
Chapter 3: Contemporary Issues in Physical Therapy Management
Chapter 4: Management Theory
Chapter 5: Leadership Theory
Part II: The Environment of Physical Therapy Practice
Chapter 6: The Healthcare Environment
Chapter 7: The Physical Therapy Environment
Part III: Planning
Chapter 8: Strategic Planning
Chapter 9: Marketing Physical Therapy Services
Part IV: Organizing
Chapter 10: Organizational Design and Structure
Chapter 11: Human Resource Management
Part V: Directing
Chapter 12: Motivation, Job Satisfaction, and Retention
Chapter 13: Communication in Physical Therapy Management
Chapter 14: Managing Teams and Conflict Resolution
Part VI: Controlling
Chapter 15: Financial Management
Chapter 16: Reimbursement and Revenue Cycle Management
Chapter 17: Quality Management and Performance Improvement
Chapter 18: Outcomes Assessment and Management
Chapter 19: Risk Management and Compliance
Chapter 20: Legal and Ethical Issues in Physical Therapy Management
,Test Bank: Management in Physical Therapy Practices, 2nd Edition
(Page, 2016)
EASY/MODERATE/HARD DIFFICULTY QUESTION VERSIONS
PART I: FOUNDATIONS OF MANAGEMENT AND LEADERSHIP IN
PHYSICAL THERAPY
Chapter 1: Management: An Historical Perspective
EASY QUESTIONS
Multiple Choice
1. Who is considered the "Father of Scientific Management"?
A) Henri Fayol
B) Frederick Taylor
C) Max Weber
D) Elton Mayo
Answer: B
Rationale: Frederick Taylor developed the principles of scientific management in the early 1900s,
focusing on efficiency and productivity through systematic study of work processes.
2. Which of the following is NOT one of the four basic functions of management?
A) Planning
B) Organizing
C) Marketing
D) Controlling
Answer: C
Rationale: The four basic functions of management are planning, organizing, directing (leading), and
controlling. Marketing is a business function but not one of the four core management functions.
, 3. The Hawthorne Studies demonstrated that:
A) Financial incentives are the primary motivator for workers
B) Worker productivity is influenced by social and psychological factors
C) Scientific management is the most effective approach
D) Bureaucratic structures increase efficiency
Answer: B
Rationale: The Hawthorne Studies revealed that workers' productivity increased when they felt
observed and valued, highlighting the importance of social and psychological factors in the workplace.
4. Henri Fayol is best known for developing:
A) Scientific management principles
B) Bureaucratic theory
C) Administrative management theory
D) Human relations theory
Answer: C
Rationale: Henri Fayol developed administrative management theory and identified 14 principles of
management that focus on the organization as a whole.
5. The classical management approach emphasizes:
A) Employee empowerment and participation
B) Efficiency, productivity, and organizational structure
C) Team dynamics and interpersonal relationships
D) Adapting to environmental changes
Answer: B
Rationale: Classical management focuses on efficiency, productivity, and formal organizational
structures, with less emphasis on human relations aspects.
