Management in Physical Therapy Practices
Bloom's Taxonomy-Based Questions
by Catherine G. Page
,TABLE OF CONTENTS
Part I: Foundations of Management and Leadership in Physical Therapy
Chapter 1: Management: An Historical Perspective
Chapter 2: Leadership: An Historical Perspective
Chapter 3: Contemporary Issues in Physical Therapy Management
Chapter 4: Management Theory
Chapter 5: Leadership Theory
Part II: The Environment of Physical Therapy Practice
Chapter 6: The Healthcare Environment
Chapter 7: The Physical Therapy Environment
Part III: Planning
Chapter 8: Strategic Planning
Chapter 9: Marketing Physical Therapy Services
Part IV: Organizing
Chapter 10: Organizational Design and Structure
Chapter 11: Human Resource Management
Part V: Directing
Chapter 12: Motivation, Job Satisfaction, and Retention
Chapter 13: Communication in Physical Therapy Management
Chapter 14: Managing Teams and Conflict Resolution
Part VI: Controlling
Chapter 15: Financial Management
Chapter 16: Reimbursement and Revenue Cycle Management
Chapter 17: Quality Management and Performance Improvement
Chapter 18: Outcomes Assessment and Management
Chapter 19: Risk Management and Compliance
Chapter 20: Legal and Ethical Issues in Physical Therapy Management
,BLOOM'S TAXONOMY-BASED
QUESTIONS
Management in Physical Therapy Practices, 2nd Edition - Test Bank:
PART I: FOUNDATIONS OF MANAGEMENT AND LEADERSHIP IN PHYSICAL
THERAPY
CHAPTER 1: Management: An Historical Perspective
BLOOM'S LEVEL 1 – REMEMBERING
1. Who is widely regarded as the "Father of Scientific Management"?
a) Henri Fayol
b) Frederick Winslow Taylor
c) Max Weber
d) Elton Mayo
Answer: b
Rationale: Frederick Winslow Taylor developed Scientific Management principles in the early 20th
century, focusing on efficiency and productivity through systematic observation of work processes.
2. Which management theorist developed the 14 Principles of Management?
a) Frederick Taylor
b) Max Weber
c) Henri Fayol
d) Abraham Maslow
Answer: c
Rationale: Henri Fayol, a French mining engineer, developed his 14 Principles of Management, which
formed the foundation of classical administrative management theory.
, 3. The Hawthorne Studies were conducted at which company?
a) Ford Motor Company
b) General Electric
c) Western Electric Company
d) U.S. Steel Corporation
Answer: c
Rationale: The Hawthorne Studies were conducted at the Western Electric Company's Hawthorne Works
plant in Illinois during the 1920s and 1930s.
4. Which term describes the four fundamental functions of management as originally identified by
Fayol?
a) Leading, organizing, staffing, evaluating
b) Planning, organizing, directing, controlling
c) Strategizing, implementing, monitoring, reviewing
d) Communicating, delegating, supervising, reporting
Answer: b
Rationale: Fayol identified planning, organizing, directing (commanding), and controlling as the core
functions of management, a framework still widely used today.
5. Which management approach emphasized the bureaucratic structure with clear rules, hierarchy, and
impersonal relationships?
a) Human Relations Theory
b) Systems Theory
c) Bureaucratic Management
Bloom's Taxonomy-Based Questions
by Catherine G. Page
,TABLE OF CONTENTS
Part I: Foundations of Management and Leadership in Physical Therapy
Chapter 1: Management: An Historical Perspective
Chapter 2: Leadership: An Historical Perspective
Chapter 3: Contemporary Issues in Physical Therapy Management
Chapter 4: Management Theory
Chapter 5: Leadership Theory
Part II: The Environment of Physical Therapy Practice
Chapter 6: The Healthcare Environment
Chapter 7: The Physical Therapy Environment
Part III: Planning
Chapter 8: Strategic Planning
Chapter 9: Marketing Physical Therapy Services
Part IV: Organizing
Chapter 10: Organizational Design and Structure
Chapter 11: Human Resource Management
Part V: Directing
Chapter 12: Motivation, Job Satisfaction, and Retention
Chapter 13: Communication in Physical Therapy Management
Chapter 14: Managing Teams and Conflict Resolution
Part VI: Controlling
Chapter 15: Financial Management
Chapter 16: Reimbursement and Revenue Cycle Management
Chapter 17: Quality Management and Performance Improvement
Chapter 18: Outcomes Assessment and Management
Chapter 19: Risk Management and Compliance
Chapter 20: Legal and Ethical Issues in Physical Therapy Management
,BLOOM'S TAXONOMY-BASED
QUESTIONS
Management in Physical Therapy Practices, 2nd Edition - Test Bank:
PART I: FOUNDATIONS OF MANAGEMENT AND LEADERSHIP IN PHYSICAL
THERAPY
CHAPTER 1: Management: An Historical Perspective
BLOOM'S LEVEL 1 – REMEMBERING
1. Who is widely regarded as the "Father of Scientific Management"?
a) Henri Fayol
b) Frederick Winslow Taylor
c) Max Weber
d) Elton Mayo
Answer: b
Rationale: Frederick Winslow Taylor developed Scientific Management principles in the early 20th
century, focusing on efficiency and productivity through systematic observation of work processes.
2. Which management theorist developed the 14 Principles of Management?
a) Frederick Taylor
b) Max Weber
c) Henri Fayol
d) Abraham Maslow
Answer: c
Rationale: Henri Fayol, a French mining engineer, developed his 14 Principles of Management, which
formed the foundation of classical administrative management theory.
, 3. The Hawthorne Studies were conducted at which company?
a) Ford Motor Company
b) General Electric
c) Western Electric Company
d) U.S. Steel Corporation
Answer: c
Rationale: The Hawthorne Studies were conducted at the Western Electric Company's Hawthorne Works
plant in Illinois during the 1920s and 1930s.
4. Which term describes the four fundamental functions of management as originally identified by
Fayol?
a) Leading, organizing, staffing, evaluating
b) Planning, organizing, directing, controlling
c) Strategizing, implementing, monitoring, reviewing
d) Communicating, delegating, supervising, reporting
Answer: b
Rationale: Fayol identified planning, organizing, directing (commanding), and controlling as the core
functions of management, a framework still widely used today.
5. Which management approach emphasized the bureaucratic structure with clear rules, hierarchy, and
impersonal relationships?
a) Human Relations Theory
b) Systems Theory
c) Bureaucratic Management
