D072 STUDY GUIDE QUESTIONS AND
ANSWERS WITH COMPLETE
SOLUTIONS ALREADY PASSED!!!
Personal Ethics
ANSWER ✔✔ Refers to the ethics a person identifies with internally, which
guides how they interact with others and make choices in their daily lives.
Organizational Ethics
ANSWER ✔✔ Focuses on the rules, principles, and standards that guide the
behavior, decisions, and practices of a business and its employees.
How Ethics Impact Organizational Outcomes
1. Consequences of Unethical Behavior
ANSWER ✔✔ Organizations tainted by questionable ethics frequently suffer
from:
Declining consumer trust and reduced market share
Higher employee turnover and poor morale
Investor mistrust, reduced funding, or falling stock valuation
2. Management Pitfalls
ANSWER ✔✔ Setting unrealistic goals or intense pressure for short-term targets
can inadvertently push employees to compromise ethical standards and bypass
legal guidelines.
example of personal ethics
speaking the truth, respecting elders, and never purposely hurting others.
,example of professional ethics
being punctual, refraining from gossip, and having good time management
provide an example of when personal and professional ethics may conflict
under the "code of conduct" , police officers are obligated to enforce and uphold
the law even if they don't agree with it. Police may believe smoking marijuana is
ethically wrong, but by law, smoking marijuana is legal.
Where does an organization's ethics tend to start
organization's ethics tend to start (or fail) from the top (management) then trickle
down
example of a high/low level of organizational ethics
good: sharing credit with co-workers and treating subordinates with respect
demonstrates high level of organizational ethics.
Bad: treating others unfairly, showing benefit from the trust of their stakeholders
and has a competitive advantage in the marketplace.
what are some benefits to an organization that practices high ethics
Organizations with high ethics benefit from the trust of their stakeholders and has a
competitive advantage in the marketplace.
, Define Corporate Social Responsibility (CSR)
CSR is when an organization voluntarily engages in issues that are affecting the
environment, community or society at large.
What is the importance of CSR in the organization and in the community?
*it's beneficial to both the organization and its stakeholders. It creates long-term
profits and shareholder's trust for the organization
*Attract consumers who share the same values.
*Increases organization's brand image (awareness)/creates a better image
*creates an advantage over competitors.
company in accordance with their commitment example
Company ABC, states that they are becoming more eco-friendly. They show their
commitments by manufacturing in a sustainable way, using renewable products,
encouraging employees to recycle, partnering with like-minded people within the
community.
Company in discord with their commitment example
Company DEF, states that they are becoming more eco-friendly, but their actions
are contrary. They don't manufacture in a sustainable fashion, don't practice
recycling. All the company's actions are detrimental to the environment. This
action is also known as Greenwashing.
What are the 5 main functions of department within an organization
ANSWERS WITH COMPLETE
SOLUTIONS ALREADY PASSED!!!
Personal Ethics
ANSWER ✔✔ Refers to the ethics a person identifies with internally, which
guides how they interact with others and make choices in their daily lives.
Organizational Ethics
ANSWER ✔✔ Focuses on the rules, principles, and standards that guide the
behavior, decisions, and practices of a business and its employees.
How Ethics Impact Organizational Outcomes
1. Consequences of Unethical Behavior
ANSWER ✔✔ Organizations tainted by questionable ethics frequently suffer
from:
Declining consumer trust and reduced market share
Higher employee turnover and poor morale
Investor mistrust, reduced funding, or falling stock valuation
2. Management Pitfalls
ANSWER ✔✔ Setting unrealistic goals or intense pressure for short-term targets
can inadvertently push employees to compromise ethical standards and bypass
legal guidelines.
example of personal ethics
speaking the truth, respecting elders, and never purposely hurting others.
,example of professional ethics
being punctual, refraining from gossip, and having good time management
provide an example of when personal and professional ethics may conflict
under the "code of conduct" , police officers are obligated to enforce and uphold
the law even if they don't agree with it. Police may believe smoking marijuana is
ethically wrong, but by law, smoking marijuana is legal.
Where does an organization's ethics tend to start
organization's ethics tend to start (or fail) from the top (management) then trickle
down
example of a high/low level of organizational ethics
good: sharing credit with co-workers and treating subordinates with respect
demonstrates high level of organizational ethics.
Bad: treating others unfairly, showing benefit from the trust of their stakeholders
and has a competitive advantage in the marketplace.
what are some benefits to an organization that practices high ethics
Organizations with high ethics benefit from the trust of their stakeholders and has a
competitive advantage in the marketplace.
, Define Corporate Social Responsibility (CSR)
CSR is when an organization voluntarily engages in issues that are affecting the
environment, community or society at large.
What is the importance of CSR in the organization and in the community?
*it's beneficial to both the organization and its stakeholders. It creates long-term
profits and shareholder's trust for the organization
*Attract consumers who share the same values.
*Increases organization's brand image (awareness)/creates a better image
*creates an advantage over competitors.
company in accordance with their commitment example
Company ABC, states that they are becoming more eco-friendly. They show their
commitments by manufacturing in a sustainable way, using renewable products,
encouraging employees to recycle, partnering with like-minded people within the
community.
Company in discord with their commitment example
Company DEF, states that they are becoming more eco-friendly, but their actions
are contrary. They don't manufacture in a sustainable fashion, don't practice
recycling. All the company's actions are detrimental to the environment. This
action is also known as Greenwashing.
What are the 5 main functions of department within an organization
