CINTAS SSR COMPREHENSIVE EXAM SCRIPT COMPLETE QUESTIONS VERIFIED
SOLUTIONS
CINTAS SSR CERTIFICATION EXAM Question
and Answer 2026/2027 Questions and Answers
Verified Solutions Latest Update
Question:
Four Quality Absolutes
Answer:
Customers want their products They want them clean They want them functional They want to like
their service provider
Question:
Differentiated Service
Answer:
To distinguish ourselves as the best in the business by exceeding customer expectations and making
seconds that count
Question:
Competitive Urgency
Answer:
Attending to every detail of our business with enthusiasm, intensity, and thoroughness, as though
any detail left unattended would result in a lost customer.
Question:
What is a CRF?
Answer:
Customer Request Form
,Question:
What is a GRF?
Answer:
Garment Request Form
Question:
What is uniform advantage (UA)?
Answer:
An "insurance" like program that can be an alternative to paying for damaged garments. Paying a
little more per week for each garment to avoid paying for individual damage costs.
Question:
What is Premium Uniform Advantage?
Answer:
The same as UA except will also apply to premium classed garments. This includes FR garments
and non standard sizes (XXL, LJ, LN, etc.)
Question:
When should we discuss accounts receivable with a customer?
Answer:
If they exceed 30 days past due
Question:
How often do you complete Smith Training?
Answer:
Quarterly
, Question:
Five keys for Smith Driving?
Answer:
Aim high in steering Get the big picture Keep your eyes moving Leave yourself an out Make sure
they see you
Question:
What makes up customers total inventory?
Answer:
The garments they are wearing, the garments stored at their location, and the garments in our
possession.
Question:
Minimum expectation for Accounts Receivables?
Answer:
Less than 5%
Question:
Who is responsible for the appearance and upgrading of garments?
Answer:
The SSR
Question:
What is the highest you can achieve in net billing?
Answer:
100%
SOLUTIONS
CINTAS SSR CERTIFICATION EXAM Question
and Answer 2026/2027 Questions and Answers
Verified Solutions Latest Update
Question:
Four Quality Absolutes
Answer:
Customers want their products They want them clean They want them functional They want to like
their service provider
Question:
Differentiated Service
Answer:
To distinguish ourselves as the best in the business by exceeding customer expectations and making
seconds that count
Question:
Competitive Urgency
Answer:
Attending to every detail of our business with enthusiasm, intensity, and thoroughness, as though
any detail left unattended would result in a lost customer.
Question:
What is a CRF?
Answer:
Customer Request Form
,Question:
What is a GRF?
Answer:
Garment Request Form
Question:
What is uniform advantage (UA)?
Answer:
An "insurance" like program that can be an alternative to paying for damaged garments. Paying a
little more per week for each garment to avoid paying for individual damage costs.
Question:
What is Premium Uniform Advantage?
Answer:
The same as UA except will also apply to premium classed garments. This includes FR garments
and non standard sizes (XXL, LJ, LN, etc.)
Question:
When should we discuss accounts receivable with a customer?
Answer:
If they exceed 30 days past due
Question:
How often do you complete Smith Training?
Answer:
Quarterly
, Question:
Five keys for Smith Driving?
Answer:
Aim high in steering Get the big picture Keep your eyes moving Leave yourself an out Make sure
they see you
Question:
What makes up customers total inventory?
Answer:
The garments they are wearing, the garments stored at their location, and the garments in our
possession.
Question:
Minimum expectation for Accounts Receivables?
Answer:
Less than 5%
Question:
Who is responsible for the appearance and upgrading of garments?
Answer:
The SSR
Question:
What is the highest you can achieve in net billing?
Answer:
100%
