WGU D072 OBJECTIVE PREP
QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS (GRADED A+)
The 5 Stages of Design Thinking
Stage 1 of Design Thinking
ANSWER ✔✔ Empathize
Empathize
ANSWER ✔✔ Research users' needs to gain an empathetic understanding of the
problem you are trying to solve (e.g., through interviews, observations, and
immersion).
Stage 2 of Design Thinking
ANSWER ✔✔ Define
Define
ANSWER ✔✔ State your users' needs and problems. Analyze and synthesize your
empathize research to formulate a human-centered problem statement.
Stage 3 of Design Thinking
ANSWER ✔✔ Ideate
Ideate
ANSWER ✔✔ Challenge assumptions, explore alternative perspectives, and
generate a wide array of creative ideas and potential solutions.
Stage 4 of Design Thinking
ANSWER ✔✔ Prototype
Prototype
ANSWER ✔✔ Start creating solutions! Build inexpensive, scaled-down, tactile
versions of the product or specific features to test and investigate the ideas
generated in the ideation phase.
, Stage 5 of Design Thinking
ANSWER ✔✔ Test
Test
ANSWER ✔✔ Try your solutions out! Rigorously evaluate the complete product
or prototype with real users to redefine problems, gather feedback, and refine your
understanding of user behavior.
Design Thinking Process At-A-Glance
Stage Core Objective Key Activities
1. Understand the User interviews, field observation,
Empathize user empathy mapping
Identify the core Problem statements ("How Might
2. Define
problem We..."), user personas
Brainstorm Brainstorming, mind mapping,
3. Ideate
solutions SCAMPER, crazy eights
4. Build tangible Wireframes, paper models, interactive
Prototype concepts digital mockups
Usability testing, user feedback
5. Test Evaluate & iterate
sessions, iterative refine
Prototype -ANSWER ✔✔Start to create solutions
Stage 5 of design thinking -ANSWER ✔✔Test
QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS (GRADED A+)
The 5 Stages of Design Thinking
Stage 1 of Design Thinking
ANSWER ✔✔ Empathize
Empathize
ANSWER ✔✔ Research users' needs to gain an empathetic understanding of the
problem you are trying to solve (e.g., through interviews, observations, and
immersion).
Stage 2 of Design Thinking
ANSWER ✔✔ Define
Define
ANSWER ✔✔ State your users' needs and problems. Analyze and synthesize your
empathize research to formulate a human-centered problem statement.
Stage 3 of Design Thinking
ANSWER ✔✔ Ideate
Ideate
ANSWER ✔✔ Challenge assumptions, explore alternative perspectives, and
generate a wide array of creative ideas and potential solutions.
Stage 4 of Design Thinking
ANSWER ✔✔ Prototype
Prototype
ANSWER ✔✔ Start creating solutions! Build inexpensive, scaled-down, tactile
versions of the product or specific features to test and investigate the ideas
generated in the ideation phase.
, Stage 5 of Design Thinking
ANSWER ✔✔ Test
Test
ANSWER ✔✔ Try your solutions out! Rigorously evaluate the complete product
or prototype with real users to redefine problems, gather feedback, and refine your
understanding of user behavior.
Design Thinking Process At-A-Glance
Stage Core Objective Key Activities
1. Understand the User interviews, field observation,
Empathize user empathy mapping
Identify the core Problem statements ("How Might
2. Define
problem We..."), user personas
Brainstorm Brainstorming, mind mapping,
3. Ideate
solutions SCAMPER, crazy eights
4. Build tangible Wireframes, paper models, interactive
Prototype concepts digital mockups
Usability testing, user feedback
5. Test Evaluate & iterate
sessions, iterative refine
Prototype -ANSWER ✔✔Start to create solutions
Stage 5 of design thinking -ANSWER ✔✔Test