NAFA Maintenance
Management Exam Study
Guide – Practice Questions
with Verified Answers. GRADED
A+. Latest 2026/2027 Update
1.1.1 What are the various actions associated with vehicle maintenance. (p. 8) -
Answer✔✔-inspection, lubrication, adjustment, cleaning, testing, and replacing
components that have failed or are on the verge of failure
1.1.2 Define preventive maintenance (p. 8) - Answer✔✔-Services and/or
checks scheduled based on measurable intervals which are designed to keep
vehicles and equipment functioning properly
.1.3 Define demand or breakdown maintenance. (p. 8) - Answer✔✔-On an
unscheduled basis, which is referred to as demand, or breakdown
maintenance.
.1.4 Define motor vehicle maintenance, (p. 9) - Answer✔✔-inspection,
lubrication, adjustment, cleaning, testing, and replacing components that have
failed or are on the verge of failure
, 1.1.5 What impact does lack of maintenance have on the vehicles? (p. 9) -
Answer✔✔-If maintenance is not performed on a periodic basis, the life-span
of the vehicles will be reduced, requiring their replacement or that of their
more costly systems/ components at a date earlier than should be expected.
1.1.6 What impact does lack of maintenance have on the drivers? (p. 9) -
Answer✔✔-Employees using the vehicles will be greatly inconvenienced, their
productivity will drop, a work backlog will invariably develop and the vehicle
maintenance personnel may be blamed.
1.1.7 What impact does lack of maintenance have on the vehicle maintenance
department? (p. 9) - Answer✔✔-The workload of the maintenance
department will be characterized by extreme peaks and valleys, requiring
overtime or temporary help to reduce the peaks. During the 8 valley periods,
portions of the maintenance workforce will be idle.
1.1.8 What impact does lack of maintenance have on budget forecasting? (p. 9)
- Answer✔✔-will be unable to forecast maintenance budget, not only from a
personnel aspect, but from an outlay of cash of parts and supplies
1.1.9 What impact does a thorough maintenance program have on vehicle
remarketing? (p. 9) - Answer✔✔-When the time comes to replace vehicles,
those with accurate, proven PM records may sell for more than those without.
1.2.1 What are the two major components of a PM program?(p. 10) -
Answer✔✔-A checklist of maintenance actions that need to be performed
periodically, and the interval or frequency with which these actions are
performed
Management Exam Study
Guide – Practice Questions
with Verified Answers. GRADED
A+. Latest 2026/2027 Update
1.1.1 What are the various actions associated with vehicle maintenance. (p. 8) -
Answer✔✔-inspection, lubrication, adjustment, cleaning, testing, and replacing
components that have failed or are on the verge of failure
1.1.2 Define preventive maintenance (p. 8) - Answer✔✔-Services and/or
checks scheduled based on measurable intervals which are designed to keep
vehicles and equipment functioning properly
.1.3 Define demand or breakdown maintenance. (p. 8) - Answer✔✔-On an
unscheduled basis, which is referred to as demand, or breakdown
maintenance.
.1.4 Define motor vehicle maintenance, (p. 9) - Answer✔✔-inspection,
lubrication, adjustment, cleaning, testing, and replacing components that have
failed or are on the verge of failure
, 1.1.5 What impact does lack of maintenance have on the vehicles? (p. 9) -
Answer✔✔-If maintenance is not performed on a periodic basis, the life-span
of the vehicles will be reduced, requiring their replacement or that of their
more costly systems/ components at a date earlier than should be expected.
1.1.6 What impact does lack of maintenance have on the drivers? (p. 9) -
Answer✔✔-Employees using the vehicles will be greatly inconvenienced, their
productivity will drop, a work backlog will invariably develop and the vehicle
maintenance personnel may be blamed.
1.1.7 What impact does lack of maintenance have on the vehicle maintenance
department? (p. 9) - Answer✔✔-The workload of the maintenance
department will be characterized by extreme peaks and valleys, requiring
overtime or temporary help to reduce the peaks. During the 8 valley periods,
portions of the maintenance workforce will be idle.
1.1.8 What impact does lack of maintenance have on budget forecasting? (p. 9)
- Answer✔✔-will be unable to forecast maintenance budget, not only from a
personnel aspect, but from an outlay of cash of parts and supplies
1.1.9 What impact does a thorough maintenance program have on vehicle
remarketing? (p. 9) - Answer✔✔-When the time comes to replace vehicles,
those with accurate, proven PM records may sell for more than those without.
1.2.1 What are the two major components of a PM program?(p. 10) -
Answer✔✔-A checklist of maintenance actions that need to be performed
periodically, and the interval or frequency with which these actions are
performed
