VA Training Questions with Correct Answers
Who is eligible for care within the Veterans Health Administration?
Only those who served in the active duty military
Which of the following are VA customers?
All of the above
How does VA assess the satisfaction of Veteran care?
All of the above
The Department of Veterans Affairs is a cabinet level organization and as such is under
the responsibility of which of the following?
The executive branch of the federal government
Which of the following health risks is associated with military service in Vietnam?
All of the above
What is the signature injury in Veterans who served in the Operation Enduring
Freedom (OEF)/Operation Iraqi Freedom (OIF)/Operation New Dawn (OND)?
traumatic brain injury
What are symptoms of Post Traumatic Stress Disorder (PTSD)?
All the above
Patient satisfaction with VA care and services is often reported to be at what
percentage?
85%
, The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence
reflect VA's:
All of the above
Email and text messaging are an effective means of communication. Which of the
following best describes transmission or discussion via email and/or text messaging of
identifiable patient information?
Prohibited unless Federally approved encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following?
Ask someone to sign off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to
electronically save the names, SSNs and/or other data regarding your patients?
Store it on a VA system in a file that is restricted to only people who are authorized to view
the information.
What should you do if you leave your computer to go to another area?
Log-off or lock the computer and remove your PIV card before leaving to maintain security
Log-off or lock the computer and remove your PIV card before leaving to maintain
security
It is done only during your break time or after your duty hours for a brief time and it is legal
and ethical
Which of the following statements is true regarding patient information?
Who is eligible for care within the Veterans Health Administration?
Only those who served in the active duty military
Which of the following are VA customers?
All of the above
How does VA assess the satisfaction of Veteran care?
All of the above
The Department of Veterans Affairs is a cabinet level organization and as such is under
the responsibility of which of the following?
The executive branch of the federal government
Which of the following health risks is associated with military service in Vietnam?
All of the above
What is the signature injury in Veterans who served in the Operation Enduring
Freedom (OEF)/Operation Iraqi Freedom (OIF)/Operation New Dawn (OND)?
traumatic brain injury
What are symptoms of Post Traumatic Stress Disorder (PTSD)?
All the above
Patient satisfaction with VA care and services is often reported to be at what
percentage?
85%
, The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence
reflect VA's:
All of the above
Email and text messaging are an effective means of communication. Which of the
following best describes transmission or discussion via email and/or text messaging of
identifiable patient information?
Prohibited unless Federally approved encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following?
Ask someone to sign off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to
electronically save the names, SSNs and/or other data regarding your patients?
Store it on a VA system in a file that is restricted to only people who are authorized to view
the information.
What should you do if you leave your computer to go to another area?
Log-off or lock the computer and remove your PIV card before leaving to maintain security
Log-off or lock the computer and remove your PIV card before leaving to maintain
security
It is done only during your break time or after your duty hours for a brief time and it is legal
and ethical
Which of the following statements is true regarding patient information?
