Chapter 1— An Overview of Integrated Marketing Communications TRUE/FALSE
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1. Marketing communications play an important role for all companies.
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CORRECT ANSWER: T J# J# PTS: J # J # 1
2. According to a recent study, integrated marketing communications is seldom employed by business-
J# J# J# J# J# J# J# J# J# J# J# J#
to- business marketers.
J# J#
CORRECT ANSWER: F J# J# PTS: J # J # 1
3. The marketing communications component of the marketing mix has decreased dramatically i
J# J# J# J# J# J# J# J# J# J# J#
n importance in recent decades.
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Page | 1 J# J#
,CORRECT ANSWER: F J# J# PTS: J # J # 1
4. Marketing and communications are virtually inseparable.
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CORRECT ANSWER: T J# J# PTS: J # J # 1
5. The use of marketing communications is not appropriate for organizations delivering not-for-
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profit services.
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CORRECT ANSWER: F J# J# PTS: J # J # 1
6. Most marketing communications occur at the brand level.
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CORRECT ANSWER: T J# J# PTS: J # J # 1
7. The term brand is a convenient (and appropriate) label for describing any object of concerted market i
J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J #
ng efforts.
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CORRECT ANSWER: T J# J# PTS: J # J # 1
Page | 2
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,8. Brands perform a critical strategic role by providing a key means for differentiating one company‘s of
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fering from competitive brands. CO
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RRECT ANSWER: T J# J#
PTS:
1
9. Many companies treat the various communication elements, such as advertising, sales promotions, pu
J# J# J# J# J# J# J# J# J# J# J# J #
blic relations, and so on, as virtually separate activities rather than integrated tools that work togethe
J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J
r to achieve a common goal.
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CORRECT ANSWER: T J# J# PTS: J # J # 1
10. Interactive marketing communications, or simply IMC, is the philosophy and practice of carefully c
J# J# J# J# J# J# J# J# J# J# J# J# J#
oordinating a brand‘s sundry marketing communications elements.
J# J# J# J# J# J#
CORRECT ANSWER: F J# J# PTS: J # J # 1
11. One reason firms have not practiced IMC is because different units within organizations h a
J# J# J# J# J# J# J# J# J# J# J# J# J# J#
ve specialized in separate aspects of marketing communications.
J# J# J# J# J# J# J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
12. One reason firms have not practiced IMC is because outside suppliers, such as advertising, p
J # J # J # J # J # J # J # J # J# J # J # J # J# J #
ubli c relations, and promotion agencies, have been reluctant to broaden their function beyond the one a
J# J # J# J# J# J# J# J# J# J# J# J# J# J# J# J#
sp ect of marketing communications in which they have developed expertise and built their reput
J # J# J # J # J# J # J# J # J # J # J # J # J # J #
ations.
CORRECT ANSWER: T J# J# PTS: J # J # 1
13. In reality, IMC is little more than a management fad that is short lived.
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CORRECT ANSWER: F J# J# PTS: J # J # 1
14. Novice managers are more likely than experienced managers to practice IMC. CORRECT ANSW E
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R: F J #PTS: 1 J # J # J # J #
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, 15. By closely integrating multiple communication tools and media, brand managers achieve duplici t
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y, which means multiple methods in combination with one another yield more positive communic atio
J# J# J# J# J# J# J# J# J# J# J# J# J# J#
n results than do the tools used individually. CORRECT ANSWER: F PTS: 1
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16. The integrated marketing communication process starts by determining the strengths and weakness e
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s of the marketer.
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CORRECT ANSWER: F J# J# PTS: J # J # 1
17. The IMC approach uses the —inside-out‖ approach in identifying communication vehicles.
J# J# J# J# J# J# 5% J# J# J#
CORRECT ANSWER: F J# J# PTS: J # J # 1
18. The use of integrated marketing communications is restricted to the mass media.
J# J# J# J# J# J# J# J# J# J# J#
CORRECT ANSWER: F J# J# PTS: J # J # 1
19. The terms touch point and contact are used interchangeably to mean any message medium capa
J# J# J# J# J# J# J# J# J# J# J# J# J# J#
bl e of reaching target customers and presenting the brand in a favorable light.
J# J # J # J # J # J # J # J # J # J # J # J # J #
CORRECT ANSWER: T J# J# PTS: J # J # 1
20. Coordination of messages and media is absolutely critical to achieving a strong and unified br a
J# J# J# J# J# J# J# J# J# J# J# J# J# J# J #
nd image and moving consumers to action.
J# J# J# J# J# J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
21. A positioning statement is the key idea that encapsulates what a brand is intended to stand for in its
J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J#
target market‘s mind. J# J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
22. Successful marketing communication requires building relationships between brands and th e
J# J# J# J# J# J# J# J# J# J#
ir consumers/customers.
J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
Page | 4 J# J#
J# J# J# J# J# J# J# J #
1. Marketing communications play an important role for all companies.
J# J# J# J# J# J# J# J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
2. According to a recent study, integrated marketing communications is seldom employed by business-
J# J# J# J# J# J# J# J# J# J# J# J#
to- business marketers.
J# J#
CORRECT ANSWER: F J# J# PTS: J # J # 1
3. The marketing communications component of the marketing mix has decreased dramatically i
J# J# J# J# J# J# J# J# J# J# J#
n importance in recent decades.
J# J# J# J#
Page | 1 J# J#
,CORRECT ANSWER: F J# J# PTS: J # J # 1
4. Marketing and communications are virtually inseparable.
J# J# J# J# J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
5. The use of marketing communications is not appropriate for organizations delivering not-for-
J# J# J# J# J# J# J# J# J# J# J#
profit services.
J#
CORRECT ANSWER: F J# J# PTS: J # J # 1
6. Most marketing communications occur at the brand level.
J# J# J# J# J# J# J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
7. The term brand is a convenient (and appropriate) label for describing any object of concerted market i
J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J #
ng efforts.
J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
Page | 2
J# J#
,8. Brands perform a critical strategic role by providing a key means for differentiating one company‘s of
J# J# J# J# J# J# J# J# J# J# J# J# J# J# J#
fering from competitive brands. CO
J# J# J# J#
RRECT ANSWER: T J# J#
PTS:
1
9. Many companies treat the various communication elements, such as advertising, sales promotions, pu
J# J# J# J# J# J# J# J# J# J# J# J #
blic relations, and so on, as virtually separate activities rather than integrated tools that work togethe
J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J
r to achieve a common goal.
# J# J# J# J# J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
10. Interactive marketing communications, or simply IMC, is the philosophy and practice of carefully c
J# J# J# J# J# J# J# J# J# J# J# J# J#
oordinating a brand‘s sundry marketing communications elements.
J# J# J# J# J# J#
CORRECT ANSWER: F J# J# PTS: J # J # 1
11. One reason firms have not practiced IMC is because different units within organizations h a
J# J# J# J# J# J# J# J# J# J# J# J# J# J#
ve specialized in separate aspects of marketing communications.
J# J# J# J# J# J# J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
12. One reason firms have not practiced IMC is because outside suppliers, such as advertising, p
J # J # J # J # J # J # J # J # J# J # J # J # J# J #
ubli c relations, and promotion agencies, have been reluctant to broaden their function beyond the one a
J# J # J# J# J# J# J# J# J# J# J# J# J# J# J# J#
sp ect of marketing communications in which they have developed expertise and built their reput
J # J# J # J # J# J # J# J # J # J # J # J # J # J #
ations.
CORRECT ANSWER: T J# J# PTS: J # J # 1
13. In reality, IMC is little more than a management fad that is short lived.
J# J# J# J# J# J# J# J# J# J# J# J# J#
CORRECT ANSWER: F J# J# PTS: J # J # 1
14. Novice managers are more likely than experienced managers to practice IMC. CORRECT ANSW E
J# J# J# J# J# J# J# J# J# J# J# J# J#
R: F J #PTS: 1 J # J # J # J #
Page | 3 J# J#
, 15. By closely integrating multiple communication tools and media, brand managers achieve duplici t
J# J# J# J# J# J# J# J# J# J# J# J#
y, which means multiple methods in combination with one another yield more positive communic atio
J# J# J# J# J# J# J# J# J# J# J# J# J# J#
n results than do the tools used individually. CORRECT ANSWER: F PTS: 1
J # J # J # J # J # J # J # J # J # J # J # J #
16. The integrated marketing communication process starts by determining the strengths and weakness e
J# J# J# J# J# J# J# J# J# J# J# J#
s of the marketer.
J# J# J#
CORRECT ANSWER: F J# J# PTS: J # J # 1
17. The IMC approach uses the —inside-out‖ approach in identifying communication vehicles.
J# J# J# J# J# J# 5% J# J# J#
CORRECT ANSWER: F J# J# PTS: J # J # 1
18. The use of integrated marketing communications is restricted to the mass media.
J# J# J# J# J# J# J# J# J# J# J#
CORRECT ANSWER: F J# J# PTS: J # J # 1
19. The terms touch point and contact are used interchangeably to mean any message medium capa
J# J# J# J# J# J# J# J# J# J# J# J# J# J#
bl e of reaching target customers and presenting the brand in a favorable light.
J# J # J # J # J # J # J # J # J # J # J # J # J #
CORRECT ANSWER: T J# J# PTS: J # J # 1
20. Coordination of messages and media is absolutely critical to achieving a strong and unified br a
J# J# J# J# J# J# J# J# J# J# J# J# J# J# J #
nd image and moving consumers to action.
J# J# J# J# J# J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
21. A positioning statement is the key idea that encapsulates what a brand is intended to stand for in its
J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J# J#
target market‘s mind. J# J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
22. Successful marketing communication requires building relationships between brands and th e
J# J# J# J# J# J# J# J# J# J#
ir consumers/customers.
J#
CORRECT ANSWER: T J# J# PTS: J # J # 1
Page | 4 J# J#