PEER SUPPORT SPECIALIST STUDY GUIDE 2026/2027
QUESTIONS AND SOLUTIONS RATED A+
✔✔Boundary violation happens when a person - ✔✔develops a social relationship with
the member after service, accepts gifts from an individual receiving services, and has
dual relationship with a member
✔✔Promoting empowerment - ✔✔Strengthening informal and social networks and
support systems.
✔✔Americans Disability Act - ✔✔Prohibits discrimination against an individual with a
disability
✔✔When can disclosure occur - ✔✔before or during the hiring process after a job offer,
but before starting a job and anytime after the beginning of the job
✔✔What are 3 components of problem solving? - ✔✔Defining the problem, exploring
alternative solutions, making plans to change
✔✔Professional team member - ✔✔Maintain confidential information received in verbal
communication with staff, through disclosure, and documentation
✔✔Empowerment - ✔✔central to recovery and resilience
✔✔(HIPPA) - ✔✔Health Insurance Portability and Accountability Act
✔✔Health Insurance Portability and Accountability Act - ✔✔A federal law which ensures
privacy and confidentiality for persons receiving healthcare services.
✔✔Confidentiality - ✔✔the main ingredient in the field of health and human services
throughout healthcare agencies.
✔✔Is intent to harm a mandatory reporting situation? - ✔✔yes
✔✔In a group setting the facilitator should encourage the members to give each other
advice. - ✔✔false
✔✔Mandatory Reporting - ✔✔Intent to harm, Child abuse or neglect, abuse or neglect
of a vulnerable adult, and unprofessional conduct or inability to practice by a health care
practitioner.
✔✔psychosis - ✔✔is a state defined by a loss of contact with reality.
, ✔✔What is it called when a PST has a personal and professional relationship with
someone? - ✔✔Dual Relationship
✔✔ supporting recovery - ✔✔is what the community and system does.
✔✔co-occurring disorder - ✔✔a mental health and an addiction diagnosis
✔✔peer specialists - ✔✔should have a good understanding of the impact of trauma in
recovery
✔✔Mercy Maricopa Integrated Care (MMIC) - ✔✔ADHS/ DBHS contracts with the
RBHA throughout the state
✔✔Arnold v. Sarn - ✔✔A class action suit was filed in 1981 against the state of Arizona
alleging that the state and the county did not provide a comprehensive Mental Health
system.
✔✔dual relationship - ✔✔relationships in which a service provider has both a paid
helping relationship with another individual and another kind of relationship as well.
✔✔advocacy - ✔✔the act of speaking to and for another person or oneself.
✔✔empathy - ✔✔the ability to understand, perceive and feel another persons feelings.
✔✔sympathy - ✔✔to feel pity or sorrow
✔✔unconditional positive regard - ✔✔acceptance and support of a person regardless of
what the person says or does.
✔✔person first language - ✔✔emphasizing the person rather than their symptoms.
✔✔individual advocacy - ✔✔when one person who speaks on behalf of another person.
✔✔self advocacy - ✔✔when one person communicates their needs or desires to others.
✔✔system advocacy - ✔✔about changing rules, policies or laws that influences how
people live their lives.
✔✔stigma - ✔✔when someone judges you based on a single personal trait.
✔✔facilitating recovery - ✔✔is what the behavioral health professionals do.
✔✔recovery - ✔✔is what the consumer does
QUESTIONS AND SOLUTIONS RATED A+
✔✔Boundary violation happens when a person - ✔✔develops a social relationship with
the member after service, accepts gifts from an individual receiving services, and has
dual relationship with a member
✔✔Promoting empowerment - ✔✔Strengthening informal and social networks and
support systems.
✔✔Americans Disability Act - ✔✔Prohibits discrimination against an individual with a
disability
✔✔When can disclosure occur - ✔✔before or during the hiring process after a job offer,
but before starting a job and anytime after the beginning of the job
✔✔What are 3 components of problem solving? - ✔✔Defining the problem, exploring
alternative solutions, making plans to change
✔✔Professional team member - ✔✔Maintain confidential information received in verbal
communication with staff, through disclosure, and documentation
✔✔Empowerment - ✔✔central to recovery and resilience
✔✔(HIPPA) - ✔✔Health Insurance Portability and Accountability Act
✔✔Health Insurance Portability and Accountability Act - ✔✔A federal law which ensures
privacy and confidentiality for persons receiving healthcare services.
✔✔Confidentiality - ✔✔the main ingredient in the field of health and human services
throughout healthcare agencies.
✔✔Is intent to harm a mandatory reporting situation? - ✔✔yes
✔✔In a group setting the facilitator should encourage the members to give each other
advice. - ✔✔false
✔✔Mandatory Reporting - ✔✔Intent to harm, Child abuse or neglect, abuse or neglect
of a vulnerable adult, and unprofessional conduct or inability to practice by a health care
practitioner.
✔✔psychosis - ✔✔is a state defined by a loss of contact with reality.
, ✔✔What is it called when a PST has a personal and professional relationship with
someone? - ✔✔Dual Relationship
✔✔ supporting recovery - ✔✔is what the community and system does.
✔✔co-occurring disorder - ✔✔a mental health and an addiction diagnosis
✔✔peer specialists - ✔✔should have a good understanding of the impact of trauma in
recovery
✔✔Mercy Maricopa Integrated Care (MMIC) - ✔✔ADHS/ DBHS contracts with the
RBHA throughout the state
✔✔Arnold v. Sarn - ✔✔A class action suit was filed in 1981 against the state of Arizona
alleging that the state and the county did not provide a comprehensive Mental Health
system.
✔✔dual relationship - ✔✔relationships in which a service provider has both a paid
helping relationship with another individual and another kind of relationship as well.
✔✔advocacy - ✔✔the act of speaking to and for another person or oneself.
✔✔empathy - ✔✔the ability to understand, perceive and feel another persons feelings.
✔✔sympathy - ✔✔to feel pity or sorrow
✔✔unconditional positive regard - ✔✔acceptance and support of a person regardless of
what the person says or does.
✔✔person first language - ✔✔emphasizing the person rather than their symptoms.
✔✔individual advocacy - ✔✔when one person who speaks on behalf of another person.
✔✔self advocacy - ✔✔when one person communicates their needs or desires to others.
✔✔system advocacy - ✔✔about changing rules, policies or laws that influences how
people live their lives.
✔✔stigma - ✔✔when someone judges you based on a single personal trait.
✔✔facilitating recovery - ✔✔is what the behavioral health professionals do.
✔✔recovery - ✔✔is what the consumer does
