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WGU C172 COMPLETE VERSION 3 ACTUAL EXAM
(LATEST UPDATE) QUESTIONS & CORRECT
ANSWERS (100% CORRECT VERIFIED ANSWERS)
ALREADY GRADED A+
FERPA (Family Educational Rights and Privacy Act)
......ANSWER......federal law that requires all educational institutions to
protect the privacy of student education records
FISMA (Federal Information Security Management Act)
......ANSWER......a federal law that was developed to protect
government information, operations, and assets against security threats
GLBA (Gramm-Leach-Bliley Act) ......ANSWER......federal law that
requires all financial institutions to protect customer financial
information data, to safeguard the financial information against security
threats, and to deny any unwarranted access to financial data
HIPAA (Health Insurance Portability and Accountability Act)
......ANSWER......federal law that requires all health-related agencies to
protect the personally identifiable information (PII) of patients
,2|Page
PCI DSS (Payment Card Industry Data Security Standard)
......ANSWER......standard set by the Payment Card Industry that holds
banks and merchants accountable for any credit card breach
MOU (memorandum of understanding) ......ANSWER......a formal
agreement between two or more parties to establish official service
partnerships;
sometimes called letter of intent (LOI)
SLA (Service Level Agreement) ......ANSWER......a formal agreement
typically between a service provider and a client or end user that
defines the level of service expected from the provider
MSA (master service agreement) ......ANSWER......an overarching
document that creates a framework for multiple service level
agreements;
facilitates the creation of future agreements
MLA (Master license agreement) ......ANSWER......defines the owner
rights, terms, and conditions related to intellectual property
NDA (Non-Disclosure Agreement) ......ANSWER......a legal agreement to
bind a party or parties to not disclose or share specific information
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SOW (Statement of work) ......ANSWER......a document often used in
conjunction with an MSA that contains all the specifics of the service;
includes deliverables, schedules, responsibilities
AUP (Acceptable Use Policy) ......ANSWER......outlines the acceptable
use of IT equipment and related services
incident response policy ......ANSWER......1. preparation
2. identification
3. containment
4. eradication
5. recovery
6. follow-up
privileged user agreement ......ANSWER......establishes expectations for
the conduct of individuals granted privileged access to an organization's
enterprise systems and services
SOP (Standard Operating Procedure) ......ANSWER......a procedure
document that describes routine operations accompanied by step-by-
step instructions showing how to perform routine activities;
ensures quality and consistency of operations
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password policy ......ANSWER......sets rules for computing passwords for
an organization
MTBF (Mean Time Between Failures) ......ANSWER......measures the
system's reliability by identifying the average time between failures
MTTF (mean time to failure) ......ANSWER......predicts the equipment
runtime before a failure requires the equipment to be replaced
MTTR (mean time to recover or repair) ......ANSWER......measures the
average time it takes to bring a system back from failure
full backup ......ANSWER......most complete type of backup, where all
data is copied to a designed backup location or medium
differential backup ......ANSWER......includes all data that has changed
since the last full backup
incremental backup ......ANSWER......only include data that has changed
since the previous backup copy;
takes the least time and the least storage space
HA (High Availability) ......ANSWER......describes systems that are in
continuous operation for a long time, with minimal downtime
WGU C172 COMPLETE VERSION 3 ACTUAL EXAM
(LATEST UPDATE) QUESTIONS & CORRECT
ANSWERS (100% CORRECT VERIFIED ANSWERS)
ALREADY GRADED A+
FERPA (Family Educational Rights and Privacy Act)
......ANSWER......federal law that requires all educational institutions to
protect the privacy of student education records
FISMA (Federal Information Security Management Act)
......ANSWER......a federal law that was developed to protect
government information, operations, and assets against security threats
GLBA (Gramm-Leach-Bliley Act) ......ANSWER......federal law that
requires all financial institutions to protect customer financial
information data, to safeguard the financial information against security
threats, and to deny any unwarranted access to financial data
HIPAA (Health Insurance Portability and Accountability Act)
......ANSWER......federal law that requires all health-related agencies to
protect the personally identifiable information (PII) of patients
,2|Page
PCI DSS (Payment Card Industry Data Security Standard)
......ANSWER......standard set by the Payment Card Industry that holds
banks and merchants accountable for any credit card breach
MOU (memorandum of understanding) ......ANSWER......a formal
agreement between two or more parties to establish official service
partnerships;
sometimes called letter of intent (LOI)
SLA (Service Level Agreement) ......ANSWER......a formal agreement
typically between a service provider and a client or end user that
defines the level of service expected from the provider
MSA (master service agreement) ......ANSWER......an overarching
document that creates a framework for multiple service level
agreements;
facilitates the creation of future agreements
MLA (Master license agreement) ......ANSWER......defines the owner
rights, terms, and conditions related to intellectual property
NDA (Non-Disclosure Agreement) ......ANSWER......a legal agreement to
bind a party or parties to not disclose or share specific information
,3|Page
SOW (Statement of work) ......ANSWER......a document often used in
conjunction with an MSA that contains all the specifics of the service;
includes deliverables, schedules, responsibilities
AUP (Acceptable Use Policy) ......ANSWER......outlines the acceptable
use of IT equipment and related services
incident response policy ......ANSWER......1. preparation
2. identification
3. containment
4. eradication
5. recovery
6. follow-up
privileged user agreement ......ANSWER......establishes expectations for
the conduct of individuals granted privileged access to an organization's
enterprise systems and services
SOP (Standard Operating Procedure) ......ANSWER......a procedure
document that describes routine operations accompanied by step-by-
step instructions showing how to perform routine activities;
ensures quality and consistency of operations
, 4|Page
password policy ......ANSWER......sets rules for computing passwords for
an organization
MTBF (Mean Time Between Failures) ......ANSWER......measures the
system's reliability by identifying the average time between failures
MTTF (mean time to failure) ......ANSWER......predicts the equipment
runtime before a failure requires the equipment to be replaced
MTTR (mean time to recover or repair) ......ANSWER......measures the
average time it takes to bring a system back from failure
full backup ......ANSWER......most complete type of backup, where all
data is copied to a designed backup location or medium
differential backup ......ANSWER......includes all data that has changed
since the last full backup
incremental backup ......ANSWER......only include data that has changed
since the previous backup copy;
takes the least time and the least storage space
HA (High Availability) ......ANSWER......describes systems that are in
continuous operation for a long time, with minimal downtime
