OTP 2 Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
True or False: If your restaurant is running on Wireless Backup (WBU), customers will still be able to
access free customer WIFI. - CORRECT ANSWER False
True or False: Your POS Serial Hub will not connect to any port on Switch #1 - CORRECT
ANSWER True
True or False: When a default printer has been changed it will automatically reset at store open. -
CORRECT ANSWER True
True or False: Both USB extenders use an AC Adapter for power - CORRECT ANSWER False
True or False: The Mini-ORB us the primary form of serving orders from the ORB - CORRECT
ANSWER False
Which ports on the Aruba Switch provide power over Ethernet (PoE+)? - CORRECT ANSWER
All ports provide PoE
Which Dual Point 2.0 component is NOT located at the Front Counter? - CORRECT ANSWER
Local USB Extender
When using Dual Point 2.0, What is the main purpose of the Mini-ORB? - CORRECT ANSWER
As a backup to the Barcode Scanner
When troubleshooting over the phone, what type of questions should you be asking to gather data? -
CORRECT ANSWER Open ended questions
What would be a goof thing to do once you have resolved the issue? - CORRECT ANSWER
Monitor and verify the issue is actually solved
QUESTIONS AND CORRECT ANSWERS
True or False: If your restaurant is running on Wireless Backup (WBU), customers will still be able to
access free customer WIFI. - CORRECT ANSWER False
True or False: Your POS Serial Hub will not connect to any port on Switch #1 - CORRECT
ANSWER True
True or False: When a default printer has been changed it will automatically reset at store open. -
CORRECT ANSWER True
True or False: Both USB extenders use an AC Adapter for power - CORRECT ANSWER False
True or False: The Mini-ORB us the primary form of serving orders from the ORB - CORRECT
ANSWER False
Which ports on the Aruba Switch provide power over Ethernet (PoE+)? - CORRECT ANSWER
All ports provide PoE
Which Dual Point 2.0 component is NOT located at the Front Counter? - CORRECT ANSWER
Local USB Extender
When using Dual Point 2.0, What is the main purpose of the Mini-ORB? - CORRECT ANSWER
As a backup to the Barcode Scanner
When troubleshooting over the phone, what type of questions should you be asking to gather data? -
CORRECT ANSWER Open ended questions
What would be a goof thing to do once you have resolved the issue? - CORRECT ANSWER
Monitor and verify the issue is actually solved
