IAHSS Basic Questions with Correct Answers
Which of the following is NOT one of the classifications of healthcare organizations
discussed in this chapter? (begin chapter 1)
Individual Healthcare
Which of the following is NOT a risk issue for healthcare?
Mostly female staff
Which of the following is usually at the top of the organizational chart?
Board of Directors
Which of the following statements best describes employees?
All staff directly employed by the facility
Security uses senior management's endorsement to build what kind of program?
Strong and effective
How should friendships and interpersonal relationships between security officers and
staff members from other departments be treated? (begin chapter 2)
Encouraged, but security staff educated about ethics and avoiding favoritism.
Which of the following allows a department to assess its cost effectiveness within an
organization?
Benchmarking
What should the most primary overriding concern of any security department be?
The safety and well-being of anyone in the facility.
, Which of the following are skills a security professional should have and use at all
times?
All of the above (Good observation skills, good comm skills, tolerance)
Why are vendors potentially a high security risk to a healthcare facility?
Vendors often have access to sensitive areas yet staff of the healthcare organization may
know very little about vendors' backgrounds.
In the patient and family centered care philosophy, who determines which individuals
are part of the patient's family?
The patient, provided he or she is developmentally mature and competent to do so.
Which of the following is NOT an example of an external customer? (begin chapter 3)
Employees
Which of the following does NOT help the security uniform communicate an
appropriate message to the public?
Wearing the uniform shirt untucked.
Which of the following is NOT an example of undesirable behavior and demeanor in a
security officer?
Confidence
What is the relationship between employees and management sometimes called?
Employee relations
Which of the following may union members NOT do during picketing?
Block entrances to the facility.
Which of the following is NOT one of the classifications of healthcare organizations
discussed in this chapter? (begin chapter 1)
Individual Healthcare
Which of the following is NOT a risk issue for healthcare?
Mostly female staff
Which of the following is usually at the top of the organizational chart?
Board of Directors
Which of the following statements best describes employees?
All staff directly employed by the facility
Security uses senior management's endorsement to build what kind of program?
Strong and effective
How should friendships and interpersonal relationships between security officers and
staff members from other departments be treated? (begin chapter 2)
Encouraged, but security staff educated about ethics and avoiding favoritism.
Which of the following allows a department to assess its cost effectiveness within an
organization?
Benchmarking
What should the most primary overriding concern of any security department be?
The safety and well-being of anyone in the facility.
, Which of the following are skills a security professional should have and use at all
times?
All of the above (Good observation skills, good comm skills, tolerance)
Why are vendors potentially a high security risk to a healthcare facility?
Vendors often have access to sensitive areas yet staff of the healthcare organization may
know very little about vendors' backgrounds.
In the patient and family centered care philosophy, who determines which individuals
are part of the patient's family?
The patient, provided he or she is developmentally mature and competent to do so.
Which of the following is NOT an example of an external customer? (begin chapter 3)
Employees
Which of the following does NOT help the security uniform communicate an
appropriate message to the public?
Wearing the uniform shirt untucked.
Which of the following is NOT an example of undesirable behavior and demeanor in a
security officer?
Confidence
What is the relationship between employees and management sometimes called?
Employee relations
Which of the following may union members NOT do during picketing?
Block entrances to the facility.
