BCOM UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS COMPLETE STUDY
GUIDE FULL SOLUTION
●● Which of the following is referred to as new media?
-Printed reports
-Blogs
-Memos
-Letters
-Postcards
Answer: Blogs
●● _____ is best defined as the ability of people to quickly assess the
emotions of those around them and adapt their words, tone, and gestures
accordingly.
Answer: Social Intelligence
●● Cross-cultural competency is best defined as the ability to:
Answer: understand and adapt to the preference for individualism or
collectivism, religious beliefs, political environment and ideas about
social hierarchy of different countries.
,●● Visual literacy is best defined as the ability to:
Answer: create and interpret graphics.
●● _____ is best defined as the ability to determine the deeper meaning
or significance of what is being expressed.
Answer: Sense-making
●● Which of the following is a form of internal-operational
communication?
-Formal letters to vendors
-Emails and phone calls to the organizations cited on the Web
-Trade-show displays
-Letters addressed to government officials
-Orders given by supervisors to employees
Answer: Orders given by supervisors to employees
●● Which of the following is an internal audience for a private sector
organization?
-Its competitors
-Its customers
-Its senior management
, -Its suppliers
-Government officials
Answer: Its senior management
●● Which one of the following is a form of external-operational
communication?
-A letter to a government official
-Emails shared by employees of a company
-Oral exchanges among employees about work
-Inventory report by employees
-Discussions among senior management of a company
Answer: A letter to a government official
●● Which of the following is a form of external-operational
communication?
-Discussions that senior management holds to determine the goals and
processes of the business.
-The orders and instructions that supervisors give employees about
dealing with angry customers.
-The reports that employees prepare concerning sales, production,
inventories, finance and maintenance.
CORRECT ANSWERS COMPLETE STUDY
GUIDE FULL SOLUTION
●● Which of the following is referred to as new media?
-Printed reports
-Blogs
-Memos
-Letters
-Postcards
Answer: Blogs
●● _____ is best defined as the ability of people to quickly assess the
emotions of those around them and adapt their words, tone, and gestures
accordingly.
Answer: Social Intelligence
●● Cross-cultural competency is best defined as the ability to:
Answer: understand and adapt to the preference for individualism or
collectivism, religious beliefs, political environment and ideas about
social hierarchy of different countries.
,●● Visual literacy is best defined as the ability to:
Answer: create and interpret graphics.
●● _____ is best defined as the ability to determine the deeper meaning
or significance of what is being expressed.
Answer: Sense-making
●● Which of the following is a form of internal-operational
communication?
-Formal letters to vendors
-Emails and phone calls to the organizations cited on the Web
-Trade-show displays
-Letters addressed to government officials
-Orders given by supervisors to employees
Answer: Orders given by supervisors to employees
●● Which of the following is an internal audience for a private sector
organization?
-Its competitors
-Its customers
-Its senior management
, -Its suppliers
-Government officials
Answer: Its senior management
●● Which one of the following is a form of external-operational
communication?
-A letter to a government official
-Emails shared by employees of a company
-Oral exchanges among employees about work
-Inventory report by employees
-Discussions among senior management of a company
Answer: A letter to a government official
●● Which of the following is a form of external-operational
communication?
-Discussions that senior management holds to determine the goals and
processes of the business.
-The orders and instructions that supervisors give employees about
dealing with angry customers.
-The reports that employees prepare concerning sales, production,
inventories, finance and maintenance.
