TRAINING AND DEVELOPMENT
COMPREHENSIVE TEST PAPER QUESTIONS
AND SOLUTIONS GRADED APLUS
●● Buy or Build
Answer: 2 ways to acquire skilled human resources: hire from outside,
or develop from inside
●● HRM
Answer: Human Resource Management
●● Human Resource Management
Answer: consists of the activities managers perform to plan for, attract,
develop, and retain an effective workforce
●● HRM objective
Answer: to support organization's efforts toward effectively and
efficiently meeting its business goals and accomplishing strategy for
succeeding in the marketplace
●● Training
Answer: a subsystem of human resource management
,●● Orientation
Answer: the first step in the training and development process, designed
to introduce employees to the company culture and provide key
administrative information
●● Human capital
Answer: HRM represents the entire set of activities used by an
organization to align its __________with organizational objectives and
strategies.
●● HRM includes planning for____?
Answer: -Recruitment and selection of employees
- Training and Development
-Assuring a safe and healthy work environment
●● What is the overarching objective of the HRM system?
Answer: Support the organization's efforts toward effectively and
efficiently meeting its business goals and accomplishing its strategy for
succeeding in the marketplace
●● What can be thought of as a "subsystem" in the broader system of
overall human resource management?
,Answer: Training
●● Where is one of the first places a new employee is sent after he or
she is hired?
Answer: Training
●● Resource-Based View (RBV)
Answer: This view pictures organizations as bundles of resources, such
as people, capital, plant, and equipment
●● Competitive Advantage
Answer: The ability to provide a product or service to a paying customer
in a way that cannot be matched now or in the foreseeable future by a
competitor.
●● Four characteristics a resource must possess before it is capable of
providing a firm with a sustained competitive advantage.
Answer: -Create value for the customer
-Be rare and/or unique
-Be non-substitutable
, -Be inimitable
●● intangible resources
Answer: organizational capabilities, processes, systems, attributes, and
knowledge and information controlled by the firm
●● Example of Intangible Resource (1)
Answer: Human Capital
-Tacit knowledge
-Education and experience
-Work-related know-how
●● Example of Intangible Resource (2)
Answer: Social Capital
-Corporate culture
-Management philosophy and practices
COMPREHENSIVE TEST PAPER QUESTIONS
AND SOLUTIONS GRADED APLUS
●● Buy or Build
Answer: 2 ways to acquire skilled human resources: hire from outside,
or develop from inside
●● HRM
Answer: Human Resource Management
●● Human Resource Management
Answer: consists of the activities managers perform to plan for, attract,
develop, and retain an effective workforce
●● HRM objective
Answer: to support organization's efforts toward effectively and
efficiently meeting its business goals and accomplishing strategy for
succeeding in the marketplace
●● Training
Answer: a subsystem of human resource management
,●● Orientation
Answer: the first step in the training and development process, designed
to introduce employees to the company culture and provide key
administrative information
●● Human capital
Answer: HRM represents the entire set of activities used by an
organization to align its __________with organizational objectives and
strategies.
●● HRM includes planning for____?
Answer: -Recruitment and selection of employees
- Training and Development
-Assuring a safe and healthy work environment
●● What is the overarching objective of the HRM system?
Answer: Support the organization's efforts toward effectively and
efficiently meeting its business goals and accomplishing its strategy for
succeeding in the marketplace
●● What can be thought of as a "subsystem" in the broader system of
overall human resource management?
,Answer: Training
●● Where is one of the first places a new employee is sent after he or
she is hired?
Answer: Training
●● Resource-Based View (RBV)
Answer: This view pictures organizations as bundles of resources, such
as people, capital, plant, and equipment
●● Competitive Advantage
Answer: The ability to provide a product or service to a paying customer
in a way that cannot be matched now or in the foreseeable future by a
competitor.
●● Four characteristics a resource must possess before it is capable of
providing a firm with a sustained competitive advantage.
Answer: -Create value for the customer
-Be rare and/or unique
-Be non-substitutable
, -Be inimitable
●● intangible resources
Answer: organizational capabilities, processes, systems, attributes, and
knowledge and information controlled by the firm
●● Example of Intangible Resource (1)
Answer: Human Capital
-Tacit knowledge
-Education and experience
-Work-related know-how
●● Example of Intangible Resource (2)
Answer: Social Capital
-Corporate culture
-Management philosophy and practices
