SSI ITC MIDTERM 2026 CERTIFICATION
EVALUATION TEST PAPER QUESTIONS
SOLUTIONS GRADED A PLUS
◉ The Customer Loyalty Cycles describes the process for:
A. Acquiring and retaining customers
B. Convincing customers to visit new dive sites
C. Selling equipment to customers
D. All answers are correct.
Answer: A. Acquiring and retaining customers
◉ What are the four components of the Diver Diamond?
A. Knowledge, Skills, Equipment, Experience
B. Equipment, Experience, Travel, Retail
C. Skills, Equipment, Experience, Time
D. Experience, Equipment, Commitment, Acquisition.
Answer: A. Knowledge, Skills, Equipment, Experience
◉ Local training centers usually :
,A. Focus on training and developing a community of local divers
B. Focus on traveling divers from other destinations
C. Have easy access to exciting open water dive sites
D. Only provide continuing education programs.
Answer: A. Focus on training and developing a community of local
divers
◉ Resort training centers usually :
A. Have no access to open water dive sites
B. Focus on taking destination divers to exciting dive sites
C. Focus on developing a local dive community
D. Only provide entry-level training programs.
Answer: B. Focus on taking destination divers to exciting dive sites
◉ Developing the SSI Network benefits training centers by :
A. Decreasing communication between local training centers and
resorts
B. Increasing communication between local training centers and
resorts
,C. Only increasing the flow of new students to local training centers
D. Only increasing the flow of new divers to resorts.
Answer: B. Increasing communication between local training centers
and resorts
◉ An SSI Professional must ____ to maintain active status.
A. All answers are correct
B. Affiliate with an active status SSI Training Center
C. Pay the annual fee
D. Complete the online renewal.
Answer: A. All answers are correct
◉ Which of the following is a benefit of affiliating with an SSI
Training Center?
A. Access to equipment and training resources
B. All answers are correct
C. Access to marketing and student acquisition resources
D. Interactions with more- experienced instructors.
Answer: B. All answers are correct
, ◉ Which of the following has the greatest effect on a student' s
attitude toward an SSI program?
A. The length of time required for the program
B. The quality of the training materials
C. The cost of the program
D. The SSI Professional conducting the program.
Answer: D. The SSI Professional conducting the program
◉ The three learning domains are:
A. Skill Development, Knowledge Development, Attitude
Development
B. Knowledge Development, Skill Development, Competency
Development
C. Skills, Knowledge, Competency
D. Skill Development, Attitude Development, Competency
Development.
Answer: A. Skill Development, Knowledge Development, Attitude
Development
◉ Which learning domain includes a learning activity that consists
of removing, replacing, and clearing a mask?
EVALUATION TEST PAPER QUESTIONS
SOLUTIONS GRADED A PLUS
◉ The Customer Loyalty Cycles describes the process for:
A. Acquiring and retaining customers
B. Convincing customers to visit new dive sites
C. Selling equipment to customers
D. All answers are correct.
Answer: A. Acquiring and retaining customers
◉ What are the four components of the Diver Diamond?
A. Knowledge, Skills, Equipment, Experience
B. Equipment, Experience, Travel, Retail
C. Skills, Equipment, Experience, Time
D. Experience, Equipment, Commitment, Acquisition.
Answer: A. Knowledge, Skills, Equipment, Experience
◉ Local training centers usually :
,A. Focus on training and developing a community of local divers
B. Focus on traveling divers from other destinations
C. Have easy access to exciting open water dive sites
D. Only provide continuing education programs.
Answer: A. Focus on training and developing a community of local
divers
◉ Resort training centers usually :
A. Have no access to open water dive sites
B. Focus on taking destination divers to exciting dive sites
C. Focus on developing a local dive community
D. Only provide entry-level training programs.
Answer: B. Focus on taking destination divers to exciting dive sites
◉ Developing the SSI Network benefits training centers by :
A. Decreasing communication between local training centers and
resorts
B. Increasing communication between local training centers and
resorts
,C. Only increasing the flow of new students to local training centers
D. Only increasing the flow of new divers to resorts.
Answer: B. Increasing communication between local training centers
and resorts
◉ An SSI Professional must ____ to maintain active status.
A. All answers are correct
B. Affiliate with an active status SSI Training Center
C. Pay the annual fee
D. Complete the online renewal.
Answer: A. All answers are correct
◉ Which of the following is a benefit of affiliating with an SSI
Training Center?
A. Access to equipment and training resources
B. All answers are correct
C. Access to marketing and student acquisition resources
D. Interactions with more- experienced instructors.
Answer: B. All answers are correct
, ◉ Which of the following has the greatest effect on a student' s
attitude toward an SSI program?
A. The length of time required for the program
B. The quality of the training materials
C. The cost of the program
D. The SSI Professional conducting the program.
Answer: D. The SSI Professional conducting the program
◉ The three learning domains are:
A. Skill Development, Knowledge Development, Attitude
Development
B. Knowledge Development, Skill Development, Competency
Development
C. Skills, Knowledge, Competency
D. Skill Development, Attitude Development, Competency
Development.
Answer: A. Skill Development, Knowledge Development, Attitude
Development
◉ Which learning domain includes a learning activity that consists
of removing, replacing, and clearing a mask?
