Obhr 3330 Exam Questions Answered Correctly Latest Update 2026

OBHR 3330 EXAM QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026 What is the learning system that requires employees to understand the entire work process and expects them to acquire new skills, apply them on the job, and share what they have learned with other employees? - Answers continuous learning A planned effort to facilitate learning of job-related knowledge, skills, and behaviors is called ______. - Answers training What is the term that refers to training and development programs and courses that are developed and organized by one's employer? - Answers formal training True or false: Social networking can be a component of informal learning. - Answers true What is explicit knowledge? (Select all that apply.) - Answers knowledge that is well documented knowledge that can be easily transferred to other persons Tacit knowledge is best acquired through ______. - Answers informal learning How does knowledge management enhance company performance? - Answers by improving the knowledge sharing within a company Which characteristics are associated with informal learning? (Select all that apply.) - Answers done to improve job performance started by the learner done at the pace of the learner The main emphasis of formal training tends to be providing new employees with ______, which is well documented and easy to pass on to others. - Answers explicit knowledge Tacit knowledge is based on ______. - Answers personal experience Knowledge management furthers which type of learning? - Answers informal learning What type of learning is motivated and begun by the learner? - Answers informal learning What is the term for determining the business appropriateness of employee training? - Answers organizational analysis True or false: Needs assessment will allow an organization to assess whether training should be completed by a professional training company or done internally. - Answers true In the training design process, needs assessment refers to ______. - Answers figuring out if training is needed Needs assessment is a process that generally comprises ______. (Select all that apply.) - Answers task analysis person analysis organizational analysis Needs assessment will provide information regarding which of the following? (Select all that apply.) - Answers what employees need to learn at training which employees need training Which key factors contribute to success in training? (Select all that apply.) - Answers managers and peers who display positive attitudes about engaging in training activities peers and managers who let trainees know how they can use material learned in training on the job A profitable company that lacks time or expertise to conduct training will often ______. - Answers purchase training from an outside consultant In person analysis, what signs of lackluster job performance could indicate that an employee requires more training? (Select all that apply.) - Answers The employee has accidents while on the job. The employee sometimes acts in a way that is unsafe while on the job. Customers are complaining about the employee's poor service. The analysis that identifies an employee's specific work duties and the knowledge and skills the employee must have to carry out them out is called ______ analysis. - Answers task When evaluating training resources, what factors must the company consider? (Select all that apply.) - Answers budget time training expertise In order for employees to learn, they must have (a) ______, characteristics that provide them with the desire, energy, and focus necessary to learn from training, and (a) ______, the desire of the trainee to learn the content of the training program. - Answers readiness for training; motivation to learn What helps a manager identify whether training is appropriate and which employees need training? - Answers person analysis Mandu operates certain types of laboratory equipment for his job as a food chemist. When new equipment is introduced, Mandu's employer must figure out who will use the equipment and for what purpose and then identify the knowledge and skills needed to operate the equipment. In other words, Mandu's employer must conduct a(n) ______ analysis. - Answers task Idris is in a training session to learn how to use the new company accounting system. Part of the training involves working through a sample project using the software. Idris is paired with someone who has already gone through the training so that Idris can ask questions as he works through the project and get immediate answers. Idris' training is an example of ______. - Answers learning by doing What is the concept that describes employees' perceptions of work characteristics that help or hinder use of trained skills? - Answers environment characteristics What is the concept that refers to on-the-job use of knowledge, skills, and behaviors learned in the training process? - Answers transfer of training Which of the following factors influence the transfer of training? (Select all that apply.) - Answers if the trainee has the chance to apply what he or she has learned if the manager supports the trainee if the trainee has developed the ability to self-manage What is the best way for a manager to support training? - Answers by volunteering to be a trainer Sarah, an employee at a large company, will be likelier to have a transfer of training when what occurs? (Select all that apply.) - Answers her managers and peers encourage her company technology facilitates it she is given the chance to do so An action plan includes which of the following? (Select all that apply.) - Answers a goal identifying what training will be used the expected outcome Identify managerial strategies that support training. (Select all that apply.) - Answers Managers should appreciate an employee's transfer of training. Managers should understand the connection between training and tasks that an employee needs to perform. Managers should grasp the concepts being taught in training sessions. Which strategies are typically used by trainees to discuss their progress in using learned capabilities? (Select all that apply.) - Answers communicating via e-mail social networking meeting An action plan includes steps that lay out how employees can ______. - Answers transfer training when on the job Which of the following statements is true about the opportunity to use learned capabilities? - Answers It is influenced by both the work environment and trainee motivation. A group of two or more trainees who meet to discuss their progress in using learned capabilities on the job is called a ______. - Answers support network Margarita is a nurse. She was recently trained on a new piece of equipment designed to more quickly and accurately assess a patient's heart conditions. Whenever a patient comes into the office complaining about heart issues, Margarita's manager calls in Margarita to use the new piece of equipment. This is an example of ______. - Answers the opportunity to perform Employees who work together, learn from each other, and develop common understanding of how to get work accomplished are called _____. - Answers communities of practice Shanté has just completed a challenging training program at her work. Part of the training program involved preparing Shanté to self-manage her newly acquired skills and knowledge. Which of the following are examples of what Shanté should do to successfully self-manage? (Select all that apply.) - Answers Shanté should make a list of the pros and cons of using the new skills. Shanté should monitor her use of her newly acquired skills. What is the document that summarizes steps trainees and supervisors will take to ensure transfer of learning takes place on the job? - Answers action plan What type of assistance can electronic performance support systems provide to employees? (Select all that apply.) - Answers give them access to knowledge offer them advice from experienced professionals train them Which of the following statements about self-management skills after training is true? - Answers Training should involve preparing trainees to self-manage their use of new skills. Which of the following statements about various training methods is true? - Answers The use of online learning, mobile learning, and blended learning is expected to increase. In presentation methods, trainees are ______. - Answers passive recipients of information Which statements describe traditional classroom instruction? (Select all that apply.) - Answers It is one of the least time consuming ways to present information. It is one of the least expensive forms of training. The most frequently used training method by companies is ______. - Answers the instructor-led classroom Presentation methods include which of the following types of training? (Select all that apply) - Answers audiovisual training traditional classroom instruction distance learning Instructor-led classroom training includes a lecture as well as which of the following? (Select all that apply.) - Answers discussions question-and-answer periods case studies What are some of the benefits of distance learning? (Select all that apply.) - Answers It saves the company money on travel expenses. It allows employees to attend trainings even when they are stationed far away. The synchronous exchange of audio, video, or text between individuals or groups at two or more locations is called ______. - Answers teleconferencing Distance learning can be accomplished via ______. (Select all that apply.) - Answers teleconferencing webcasting What is the term for classroom instructions provided online through live broadcasts? - Answers webcasting Which statements are true about audiovisual training? - Answers Learners can improve communication and interviewing skills. Learners can work independently. Learners are not required to physically attend class. On-the-job training, simulations, business games and case studies, and Web-based training are used in what type of learning? - Answers hands-on-methods What term describes employees learning by observing peers or managers? - Answers on-the-job training What types of aids are used in audiovisual training? (Select all that apply.) - Answers slides overheads video workbooks On-the-job training, simulations, and business games are all types of ___________-on-training methods. - Answers hand On-the-job training can be used effectively to do which of the following? (Select all that apply.) - Answers train workers who were recently hired train current employees to improve existing skills or learn new skills Advantages of using simulation as a training method include which of the following? (Select all that apply.) - Answers It allows trainees to experience the outcomes of their decisions. It gives trainees the opportunity to experience situations that could involve risk in the real world. It offers trainees the opportunity to learn various skills. What type of training brings digital elements into the physical world to increase the information and context that people experience? - Answers augmented reality training