HFMA Exam Questions and Answers with
Verified Solutions | Latest Updated 2026
What are the 3 critical segments in Pre Service, Time of Service, Post Service
the revenue cycle?
Scheduling pre access data Pre Service
collection
Orders entered, results reported, What is done at time of service (clinical)
DX
and CPT coding
final account review pt positively What is done at time of service
ID (administravive)
preregistration record activated
consents signed copayments
comprehensive registration and For unscheduled pt at the time of service
financial processing
account activities occur after the In the post service what happens to the pt
pat account
is discharged until the account
reaches a zero balance.
Final coding of all services, What happenes during the post service
preparation processing, billing & stage?
resolution
, Focus on the pt and financial What should all 3 pre, time and post
care,in service do?
addition to clinical care.
Communicate, be Consistent, Best practices include
Coordinate, Educate
activities support higher levels of Communication & sharing info w/ pt
pt
satisfaction important component
of
the pt healthcare experience
Pt financial communications, Price The Healthcare Dollars & Sense initiative
transparency, Medical account
resolution
The Healthcare Dollars & Sense Pt financial communications, Price
initiative transparency,
Medical account resolution
To provided a standardized Objective of the HCAHPS initiative?
method
for evaluating pts perspective on
hospital care
27 How many questions does the HCHPS
initiative
have
Verified Solutions | Latest Updated 2026
What are the 3 critical segments in Pre Service, Time of Service, Post Service
the revenue cycle?
Scheduling pre access data Pre Service
collection
Orders entered, results reported, What is done at time of service (clinical)
DX
and CPT coding
final account review pt positively What is done at time of service
ID (administravive)
preregistration record activated
consents signed copayments
comprehensive registration and For unscheduled pt at the time of service
financial processing
account activities occur after the In the post service what happens to the pt
pat account
is discharged until the account
reaches a zero balance.
Final coding of all services, What happenes during the post service
preparation processing, billing & stage?
resolution
, Focus on the pt and financial What should all 3 pre, time and post
care,in service do?
addition to clinical care.
Communicate, be Consistent, Best practices include
Coordinate, Educate
activities support higher levels of Communication & sharing info w/ pt
pt
satisfaction important component
of
the pt healthcare experience
Pt financial communications, Price The Healthcare Dollars & Sense initiative
transparency, Medical account
resolution
The Healthcare Dollars & Sense Pt financial communications, Price
initiative transparency,
Medical account resolution
To provided a standardized Objective of the HCAHPS initiative?
method
for evaluating pts perspective on
hospital care
27 How many questions does the HCHPS
initiative
have
