ISDS 351 study guide Exam Questions with 100% Correct Answers
Latest Graded A+
Question:
Chapter 8
Answer:
Default
Question:
Goal of ERP system
Answer:
goal is to enable easy access to business data & create efficient, streamlined work processes
Question:
how is goal of ERP system achieved
Answer:
achieved by building one single database that is accessed by multiple software modules---- provide
support for key business functions for diff areas of an organization
Question:
ERP databases (3):
Answer:
1. production and supply chain management
Question:
2. customer relationship management & sales ordering 3. financial and managerial accounting
Benefits of ERP systems
Answer:
1. Improved access to Quality data for operational decision making
Question:
2. Improvement of work processes. Tier 1 vendors
,Answer:
- target large multinational firms w/ multiple locations -- annual revenue in excess of 1 bill
- solutions: highly complex & expensive to implement & support; implementation - multiple
locations -take yrs
- primary vendors are Oracle & SAP
Question:
Tier II vendors
Answer:
- target medium-sized firms w/ annual revenue ($50 mill to $1 bill) - operating out of 1 or more
locations
- solutions: much less complex & less expensive to implement & support
- two dozen or more vendors (Oracle, SAP, Microsoft, Infor, Epicor, & Lawson)
Question:
Tier III vendors
Answer:
- target smaller firms w/ annual revenue ($10 mill to $50 mill) -typically operate out of a single
location
- solutions: comparatively easy & inexpensive to implement & support
- dozens of vendors (ABAS, Bluebee Software, Cincom Systems, Compiere, ESP Technologies,
Frontier Software, GCS Software, Microsoft, Netsuite, PDS, Plex, & Syspro)
*****Many of the tier I and tier II vendors also offer solutions for smaller firms***
Question:
ERP Customization
Answer:
- Organizations customize an ERP software to:
Question:
a. Integrate other business systems b. Add data fields or change field sizes c. Meet regulatory
requirements - Open-source ERP systems allow organizations to modify the source code to meet
, their needs Open source software
Answer:
- an alternative to contracting w/ service organizations to customize an ERP system, many
organizations elect to implement systems from vendors such as Compiere.
- W/ this software, organizations can see & modify source code to customize - to meet their needs.
- Such systems are much less costly to acquire & are relatively easy to modify to meet changing
business needs.
Question:
Supply chain Management
Answer:
planning, execution, & control of all activities involved in raw material sourcing & procurement,
conversion of raw materials to finished products, warehousing & delivery of finished products to
customers.
Question:
supply chain management goal
Answer:
decrease costs and improve customer service, while at the same time reducing the overall
investment in inventory in the supply chain.
Question:
supply chain management processes (5)
Answer:
1. Demand planning
Question:
2. Sourcing 3. Manufacturing 4. Logistics 5. Customer service Demand planning
Answer:
-determining demand for company's products by taking into account all factors that can affect
demand (ex: pricing, promotions, advertising activities; general economic conditions; actions by
competitors & regulatory agencies; holidays; weather, etc)
-Some organizations --implemented collaborative forecasting, planning, & replenishment process
Latest Graded A+
Question:
Chapter 8
Answer:
Default
Question:
Goal of ERP system
Answer:
goal is to enable easy access to business data & create efficient, streamlined work processes
Question:
how is goal of ERP system achieved
Answer:
achieved by building one single database that is accessed by multiple software modules---- provide
support for key business functions for diff areas of an organization
Question:
ERP databases (3):
Answer:
1. production and supply chain management
Question:
2. customer relationship management & sales ordering 3. financial and managerial accounting
Benefits of ERP systems
Answer:
1. Improved access to Quality data for operational decision making
Question:
2. Improvement of work processes. Tier 1 vendors
,Answer:
- target large multinational firms w/ multiple locations -- annual revenue in excess of 1 bill
- solutions: highly complex & expensive to implement & support; implementation - multiple
locations -take yrs
- primary vendors are Oracle & SAP
Question:
Tier II vendors
Answer:
- target medium-sized firms w/ annual revenue ($50 mill to $1 bill) - operating out of 1 or more
locations
- solutions: much less complex & less expensive to implement & support
- two dozen or more vendors (Oracle, SAP, Microsoft, Infor, Epicor, & Lawson)
Question:
Tier III vendors
Answer:
- target smaller firms w/ annual revenue ($10 mill to $50 mill) -typically operate out of a single
location
- solutions: comparatively easy & inexpensive to implement & support
- dozens of vendors (ABAS, Bluebee Software, Cincom Systems, Compiere, ESP Technologies,
Frontier Software, GCS Software, Microsoft, Netsuite, PDS, Plex, & Syspro)
*****Many of the tier I and tier II vendors also offer solutions for smaller firms***
Question:
ERP Customization
Answer:
- Organizations customize an ERP software to:
Question:
a. Integrate other business systems b. Add data fields or change field sizes c. Meet regulatory
requirements - Open-source ERP systems allow organizations to modify the source code to meet
, their needs Open source software
Answer:
- an alternative to contracting w/ service organizations to customize an ERP system, many
organizations elect to implement systems from vendors such as Compiere.
- W/ this software, organizations can see & modify source code to customize - to meet their needs.
- Such systems are much less costly to acquire & are relatively easy to modify to meet changing
business needs.
Question:
Supply chain Management
Answer:
planning, execution, & control of all activities involved in raw material sourcing & procurement,
conversion of raw materials to finished products, warehousing & delivery of finished products to
customers.
Question:
supply chain management goal
Answer:
decrease costs and improve customer service, while at the same time reducing the overall
investment in inventory in the supply chain.
Question:
supply chain management processes (5)
Answer:
1. Demand planning
Question:
2. Sourcing 3. Manufacturing 4. Logistics 5. Customer service Demand planning
Answer:
-determining demand for company's products by taking into account all factors that can affect
demand (ex: pricing, promotions, advertising activities; general economic conditions; actions by
competitors & regulatory agencies; holidays; weather, etc)
-Some organizations --implemented collaborative forecasting, planning, & replenishment process
