Delta Air Lines Foundations Questions
with Correct Answers 2026-2027
Safety is the - CORRECT ANSWER -Top Priority
Federal Aviation Administration (FAA) - CORRECT ANSWER -
Publishes regulations that govern all aviation activities
2 types of customers - CORRECT ANSWER -Business and Leisure
high-value customers - CORRECT ANSWER -Earned Medallion Status
Large Portion of Revenue, small overall group
6x more money than regular customers
5% of customers
26% of Delta Revenue
high-value customers use - CORRECT ANSWER -Social Media to communicate
Embrace Technology
Appreciate being valued
Link Loyality
Emerging High Value Customer - CORRECT ANSWER -
SkyMiles Members close to achieving high value customer status
Seat Key Black - CORRECT ANSWER -Occupied
,Seat Key Green - CORRECT ANSWER -Available
Seat Key White with Red - CORRECT ANSWER -Exit Seat
Seat Key Yellow with Yellow Lines - CORRECT ANSWER -Crew Rest or Broken Seat
Seat Key with Blue - CORRECT ANSWER -Diamond
Seat Key with Purple - CORRECT ANSWER -SkyMiles
Seat Key with Brief Case - CORRECT ANSWER -Corporate Customer
Seat Key with Yellow Child - CORRECT ANSWER -Unaccompanied Minor
Other Airline Customer - CORRECT ANSWER -OAL
Non-Revenue - CORRECT ANSWER -On flight and or not generating revenue for Delta Air Lines
SkyMiles - CORRECT ANSWER -The Delta Airlines frequent flyer program
Delta Air Lines SkyMiles Can: - CORRECT ANSWER -Earn Mileage or Bonus Rewards
Reward Customer for choosing Delta
Medallion Status Silver - CORRECT ANSWER -Flown at least 25,000 Miles or
30 Flights
Spend more than $3,000
, Medallion Status Gold - CORRECT ANSWER -Flown at least 50,000 miles or
60 flights
Spend more than $6,000
Medallion Status Platinum - CORRECT ANSWER -Flown 75,000 miles or
100 flights
Spend $9,000
Medallion Status Diamond - CORRECT ANSWER -Flown 125,000 miles or
140 miles
Spend more than $15,000
Medallion Status Diamond Benefits - CORRECT ANSWER -4 global
8 regional upgrades
Highest Priority Boarding
Million Miler - CORRECT ANSWER -Flown more than a million flights
Top Million Flyer - CORRECT ANSWER -11 Million Miles
Delta 360 - CORRECT ANSWER -Invitation Only/Membership
Delta's Most Loyal Diamond Medallion - CORRECT ANSWER -
Not separate level above Diamond
No Application Process
with Correct Answers 2026-2027
Safety is the - CORRECT ANSWER -Top Priority
Federal Aviation Administration (FAA) - CORRECT ANSWER -
Publishes regulations that govern all aviation activities
2 types of customers - CORRECT ANSWER -Business and Leisure
high-value customers - CORRECT ANSWER -Earned Medallion Status
Large Portion of Revenue, small overall group
6x more money than regular customers
5% of customers
26% of Delta Revenue
high-value customers use - CORRECT ANSWER -Social Media to communicate
Embrace Technology
Appreciate being valued
Link Loyality
Emerging High Value Customer - CORRECT ANSWER -
SkyMiles Members close to achieving high value customer status
Seat Key Black - CORRECT ANSWER -Occupied
,Seat Key Green - CORRECT ANSWER -Available
Seat Key White with Red - CORRECT ANSWER -Exit Seat
Seat Key Yellow with Yellow Lines - CORRECT ANSWER -Crew Rest or Broken Seat
Seat Key with Blue - CORRECT ANSWER -Diamond
Seat Key with Purple - CORRECT ANSWER -SkyMiles
Seat Key with Brief Case - CORRECT ANSWER -Corporate Customer
Seat Key with Yellow Child - CORRECT ANSWER -Unaccompanied Minor
Other Airline Customer - CORRECT ANSWER -OAL
Non-Revenue - CORRECT ANSWER -On flight and or not generating revenue for Delta Air Lines
SkyMiles - CORRECT ANSWER -The Delta Airlines frequent flyer program
Delta Air Lines SkyMiles Can: - CORRECT ANSWER -Earn Mileage or Bonus Rewards
Reward Customer for choosing Delta
Medallion Status Silver - CORRECT ANSWER -Flown at least 25,000 Miles or
30 Flights
Spend more than $3,000
, Medallion Status Gold - CORRECT ANSWER -Flown at least 50,000 miles or
60 flights
Spend more than $6,000
Medallion Status Platinum - CORRECT ANSWER -Flown 75,000 miles or
100 flights
Spend $9,000
Medallion Status Diamond - CORRECT ANSWER -Flown 125,000 miles or
140 miles
Spend more than $15,000
Medallion Status Diamond Benefits - CORRECT ANSWER -4 global
8 regional upgrades
Highest Priority Boarding
Million Miler - CORRECT ANSWER -Flown more than a million flights
Top Million Flyer - CORRECT ANSWER -11 Million Miles
Delta 360 - CORRECT ANSWER -Invitation Only/Membership
Delta's Most Loyal Diamond Medallion - CORRECT ANSWER -
Not separate level above Diamond
No Application Process
