WGU C790 NURSING INFORMATICS OA
ACTUAL EXAM QUESTIONS AND VERIFIED
DETAILED ANSWERS BY EXPERTS
FREQUENTLY TESTED CONTENT GRADED
A+
⩥ Definition of Nursing Informatics.
Answer: A speciality that integrates nursing science with multiple
information and analytical sciences to identify, define, manage and
communicate data, information, knowledge and wisdom in nursing
practice.
⩥ Meaningful Use.
Answer: Using certified electronic health record technology to:
- improve quality, safety, efficiency, and reduce
health disparities
- engage patients and families
- improve care coordination, population and
public health
⩥ Total Quality Management (TQM).
,Answer: Used to depect Quality Management measures. Examples
include:
- cause and effect diagrams
- flowcharts
- histograms
- Pareto charts
- Run charts
- Control charts
- scatter diagrams
⩥ Quality and Safey Education for Nurses (QSEN).
Answer: Goal is to tackle the task of preparing nurses to enhance "the
quality and safety of the healthcare systems in which they work" Used in
Nursing Education and focuses on six competencies:
• Patient-centered care
• Teamwork and collaboration
• Evidence-based practice
• Quality improvement
• Safety
• Informatics
⩥ Failure mode and Effects Analysis (FMEA).
,Answer: A systematic, proactive approach for evaluating a process to
identify where and how it might fail and to assess the relative impact of
different failures.
⩥ Ishikawa Diagram (Fishbone).
Answer: Used for brainstorming and to help identify root causes for
performance improvement by visualizing causes and effects. The effect
is the "head" and the causes are the
"bones"
⩥ Root Cause Analysis.
Answer: Structured method to analyze serious adverse events.
Identifies underlying problems that increase the likelyhood of errors
(retrospective approach)
⩥ FOCUS Model and PDCA.
Answer: An preformance improvement model
F- find a process to improve
0- organize an effort
C- clarify current knowledge
U- understand process variation/capability
S- select a strategy for continious improvement
PDCA: repetitive process during FOCUS stages
, Plan - Do - Check - Act
⩥ Turley's Model of Nursing Informatics.
Answer: Nursing Informatics is is the center of computer, cognitive, and
informations sciences under the umbrella of Nursing Science
⩥ Lewin's Theory of Change.
Answer: Used infacilitating change, the concepts of this theory include:
Unfreezing - Movement - Refreezing
Driving and restraining forces
Deals with disconfirmation
Cogintive redefinition
Creation of psychological safety or overcoming learning anxiety
⩥ Lean Six Sigma.
Answer: Focus on removing wasteful practices and making processes
smoother and more efficient
⩥ Six Sigma.
Answer: Used for process improvement. Project increase quality and
yield while reducing defects and variations.
Define, Measure, Analyze, Improve, Control
ACTUAL EXAM QUESTIONS AND VERIFIED
DETAILED ANSWERS BY EXPERTS
FREQUENTLY TESTED CONTENT GRADED
A+
⩥ Definition of Nursing Informatics.
Answer: A speciality that integrates nursing science with multiple
information and analytical sciences to identify, define, manage and
communicate data, information, knowledge and wisdom in nursing
practice.
⩥ Meaningful Use.
Answer: Using certified electronic health record technology to:
- improve quality, safety, efficiency, and reduce
health disparities
- engage patients and families
- improve care coordination, population and
public health
⩥ Total Quality Management (TQM).
,Answer: Used to depect Quality Management measures. Examples
include:
- cause and effect diagrams
- flowcharts
- histograms
- Pareto charts
- Run charts
- Control charts
- scatter diagrams
⩥ Quality and Safey Education for Nurses (QSEN).
Answer: Goal is to tackle the task of preparing nurses to enhance "the
quality and safety of the healthcare systems in which they work" Used in
Nursing Education and focuses on six competencies:
• Patient-centered care
• Teamwork and collaboration
• Evidence-based practice
• Quality improvement
• Safety
• Informatics
⩥ Failure mode and Effects Analysis (FMEA).
,Answer: A systematic, proactive approach for evaluating a process to
identify where and how it might fail and to assess the relative impact of
different failures.
⩥ Ishikawa Diagram (Fishbone).
Answer: Used for brainstorming and to help identify root causes for
performance improvement by visualizing causes and effects. The effect
is the "head" and the causes are the
"bones"
⩥ Root Cause Analysis.
Answer: Structured method to analyze serious adverse events.
Identifies underlying problems that increase the likelyhood of errors
(retrospective approach)
⩥ FOCUS Model and PDCA.
Answer: An preformance improvement model
F- find a process to improve
0- organize an effort
C- clarify current knowledge
U- understand process variation/capability
S- select a strategy for continious improvement
PDCA: repetitive process during FOCUS stages
, Plan - Do - Check - Act
⩥ Turley's Model of Nursing Informatics.
Answer: Nursing Informatics is is the center of computer, cognitive, and
informations sciences under the umbrella of Nursing Science
⩥ Lewin's Theory of Change.
Answer: Used infacilitating change, the concepts of this theory include:
Unfreezing - Movement - Refreezing
Driving and restraining forces
Deals with disconfirmation
Cogintive redefinition
Creation of psychological safety or overcoming learning anxiety
⩥ Lean Six Sigma.
Answer: Focus on removing wasteful practices and making processes
smoother and more efficient
⩥ Six Sigma.
Answer: Used for process improvement. Project increase quality and
yield while reducing defects and variations.
Define, Measure, Analyze, Improve, Control
