NURS 208 Chapter 24 Communication – Exam 3 Study Guide, Practice Questions
& Review
Which critical thinking attitude motivates the nurse to communicate and know more about a
pt?
a) curiosity
b) creativity
c) perseverance
d) self confidence - ANS ✔✔a
Which communication technique is nontherapeutic?
a) sympathizing
b) focusing
c) clarifying
d) summarizing - ANS ✔✔a
in the communication process, which person is the receiver of the message?
a) the person who encodes message
b) the person who decodes a message
c) the person who delivers a message
d) the person who seeks feedback - ANS ✔✔b
according to the circular transactional model, which element motivates a pt to communicate
with the nurse?
a) channels
b) message
c) referent
,d) environment - ANS ✔✔c
which level of communication is exhibited by the nurse performing a mental rehearsal on how
to deal effectively in difficult situation with increased confidence?
a) public
b) small-group
c) intrapersonal
d) interpersonal - ANS ✔✔c
which phase of the helping relationship is involved when the nurse and a pt meet and become
aquatinted?
a) working
b) orientation
c) termination
d) pre interaction - ANS ✔✔b
which phase of the helping relationship is the nurse exhibiting when reviewing the pts medical
and nursing histories?
a) working
b) orientation
c) termination
d) pre interaction - ANS ✔✔d
which special zone of touch requires the nurse to get permission to take a pulse at a pts wrist?
a) social
b) consent
c) intimate
, d) vulnerable - ANS ✔✔b
which level of communication is applicable when the RN is teaching a group of nursing students
about the care of pts?
a) public
b) electronic
c) small-group
d) interpersonal - ANS ✔✔a
-the nursing student would be the audience
which communicative statement indicates a defensive response?
a) no one here would intentionally lie to you
b) this work is incomplete, and its all your fault
c) things are bad, and there's nothing I can do about it
d) how can you say you didn't sleep when I heard you snoring all night? - ANS ✔✔a
which characteristic would the nurse infer from the nonverbal cues of a pt who has a quick and
purposeful gait?
a) the pt is attentive
b) the pt is fatigued
c) the pt is depressed
d) the pt is confident - ANS ✔✔d
Which nontherapeutic communication technique is the nurse using when saying, "don't worry;
you'll be fine" to a pt?
a) demonstrating sympathy
b) offering false reassurance
& Review
Which critical thinking attitude motivates the nurse to communicate and know more about a
pt?
a) curiosity
b) creativity
c) perseverance
d) self confidence - ANS ✔✔a
Which communication technique is nontherapeutic?
a) sympathizing
b) focusing
c) clarifying
d) summarizing - ANS ✔✔a
in the communication process, which person is the receiver of the message?
a) the person who encodes message
b) the person who decodes a message
c) the person who delivers a message
d) the person who seeks feedback - ANS ✔✔b
according to the circular transactional model, which element motivates a pt to communicate
with the nurse?
a) channels
b) message
c) referent
,d) environment - ANS ✔✔c
which level of communication is exhibited by the nurse performing a mental rehearsal on how
to deal effectively in difficult situation with increased confidence?
a) public
b) small-group
c) intrapersonal
d) interpersonal - ANS ✔✔c
which phase of the helping relationship is involved when the nurse and a pt meet and become
aquatinted?
a) working
b) orientation
c) termination
d) pre interaction - ANS ✔✔b
which phase of the helping relationship is the nurse exhibiting when reviewing the pts medical
and nursing histories?
a) working
b) orientation
c) termination
d) pre interaction - ANS ✔✔d
which special zone of touch requires the nurse to get permission to take a pulse at a pts wrist?
a) social
b) consent
c) intimate
, d) vulnerable - ANS ✔✔b
which level of communication is applicable when the RN is teaching a group of nursing students
about the care of pts?
a) public
b) electronic
c) small-group
d) interpersonal - ANS ✔✔a
-the nursing student would be the audience
which communicative statement indicates a defensive response?
a) no one here would intentionally lie to you
b) this work is incomplete, and its all your fault
c) things are bad, and there's nothing I can do about it
d) how can you say you didn't sleep when I heard you snoring all night? - ANS ✔✔a
which characteristic would the nurse infer from the nonverbal cues of a pt who has a quick and
purposeful gait?
a) the pt is attentive
b) the pt is fatigued
c) the pt is depressed
d) the pt is confident - ANS ✔✔d
Which nontherapeutic communication technique is the nurse using when saying, "don't worry;
you'll be fine" to a pt?
a) demonstrating sympathy
b) offering false reassurance
