APCO COMPREHENSIVE TEST BANK
VERIFIED QUESTIONS AND SOLUTIONS
PACK
●● __________ are used to provide an "at-a-glance" overview of a
trainee's overall progress and performance by using DORs as the source
document.
Answer: Trainee Tracking Sheet
●● __________ contains a comprehensive and standardized document
(agency-specific) containing all the tasks and competencies involved in
the specific jobs being taught.
Answer: Trainee Task List
●● __________ is a form used by CTOs to detail training activities and
evaluate trainee performance with objective comments following
standard evaluation guidelines.
Answer: Daily Observation Report (DOR)
●● __________ is a results-based and systematic approach, focusing on
developing trainees to achieve performance goals specific to their duties
and responsibilities.
Answer: Performance-Based Training
,●● According to the text, to help the trainee derive experiences in all
service demands and working conditions, it is recommended that the
trainee is __________.
Answer: put on rotation schedule of assignment to different shifts
covering all days of the week.
●● According to the text, which of the following is a benefit of
standardized training?
Answer: All of the above
●● According to the text, which of the following is NOT listed as a role
of the CTO?
Answer: Director
●● Beyond the required daily evaluations conducted by CTOs of the
trainee, there should be an evaluation of the __________ and the
__________ completed by trainees.
Answer: CTO, CTO Program
●● The nationwide recognition of the success of the San Jose's
__________ led the way to development of the Communications
Training Officer (CTO) Training Program.
Answer: Field Training Officer (FTO) Program
, ●● __________ are in the best position to observe training operations
and activities collectively from an outside viewpoint.
Answer: CTO Coordinators
●● __________ for the CTO program should include any written or
multimedia records that illustrate the activities involving a given trainee
as well as any written communications regarding said trainee.
Answer: Documentation
●● According to the text, equal emphasis on __________, __________,
and __________ in a CTO program helps maintain a balanced system.
Answer: training, evaluation, documentation
●● According to the text, which of the following is a core component of
the CTO program?
Answer: on-the-job training
●● Since on-the-job testing consists of practical application, it never
mirrors some of the components in the academic phase.
Answer: False
●● The result of final evaluation, or the evaluation only phase, can result
in a recommendation of:
Answer: Any of the above
VERIFIED QUESTIONS AND SOLUTIONS
PACK
●● __________ are used to provide an "at-a-glance" overview of a
trainee's overall progress and performance by using DORs as the source
document.
Answer: Trainee Tracking Sheet
●● __________ contains a comprehensive and standardized document
(agency-specific) containing all the tasks and competencies involved in
the specific jobs being taught.
Answer: Trainee Task List
●● __________ is a form used by CTOs to detail training activities and
evaluate trainee performance with objective comments following
standard evaluation guidelines.
Answer: Daily Observation Report (DOR)
●● __________ is a results-based and systematic approach, focusing on
developing trainees to achieve performance goals specific to their duties
and responsibilities.
Answer: Performance-Based Training
,●● According to the text, to help the trainee derive experiences in all
service demands and working conditions, it is recommended that the
trainee is __________.
Answer: put on rotation schedule of assignment to different shifts
covering all days of the week.
●● According to the text, which of the following is a benefit of
standardized training?
Answer: All of the above
●● According to the text, which of the following is NOT listed as a role
of the CTO?
Answer: Director
●● Beyond the required daily evaluations conducted by CTOs of the
trainee, there should be an evaluation of the __________ and the
__________ completed by trainees.
Answer: CTO, CTO Program
●● The nationwide recognition of the success of the San Jose's
__________ led the way to development of the Communications
Training Officer (CTO) Training Program.
Answer: Field Training Officer (FTO) Program
, ●● __________ are in the best position to observe training operations
and activities collectively from an outside viewpoint.
Answer: CTO Coordinators
●● __________ for the CTO program should include any written or
multimedia records that illustrate the activities involving a given trainee
as well as any written communications regarding said trainee.
Answer: Documentation
●● According to the text, equal emphasis on __________, __________,
and __________ in a CTO program helps maintain a balanced system.
Answer: training, evaluation, documentation
●● According to the text, which of the following is a core component of
the CTO program?
Answer: on-the-job training
●● Since on-the-job testing consists of practical application, it never
mirrors some of the components in the academic phase.
Answer: False
●● The result of final evaluation, or the evaluation only phase, can result
in a recommendation of:
Answer: Any of the above
