APM PMQ: 10 Stakeholder Engagement
and Communication Management Exam
Questions and Answers with Verified
Solutions | Latest Updated 2026
Why are stakeholders most Because they are impacted by the
commonly involved in project, directly or indirectly
projects?
What influences how actively Their level of motivation and interest
stakeholders are involved? in the success of what has been
proposed
What is the first step when - Finding out who the stakeholders
thinking of stakeholder are-Prioritising who will have the
management? (3) biggest impact on the
project-Identifying their needs and
preferred communication style
What will effective stakeholder - Identify who the key project
analysis allow the project stakeholders are (internal or
manager to do? external), their interests/relationship
to the project and the impact on the
projects viability-Identify views of
the stakeholders to support the best
possible levels of influence and
engagement-Develop the most
appropriate engagement strategy
for each of the stakeholder groups
involved in the project
, What's the next step in Mapping each of them on an
stakeholder management after interest/influence grid
the various stakeholders have
been identified?
What is the purpose/output of - Assess each stakeholders level of
an interest/influence grid? (2) power/influence, their level of
interest and their attitude towards
the project-PM and team can then
decide how to engage with the
stakeholder and document it within
a communication management plan
How do you manage a - Managed closely-Intensive
stakeholder who is high power, engagement from the PM, sponsor
high interest, against the or SMT to avoid risk
project?
How do you manage a - Needs regular engagement to
stakeholder who is high power, maintain their support and
high interest, for the project? commitment to champion the
project and remove any
obstacles/risks
How do you manage a Needs to be kept informed with
stakeholder who is low power, sufficient information
high interest, for the project? Miscommunication or lack of
communication can cause concerns
within stakeholder groups leading to
negativity towards the project and
creating challenges
How do you manage a Needs to have regular engagement
stakeholder who is low to keep them satisfied and neutral
and Communication Management Exam
Questions and Answers with Verified
Solutions | Latest Updated 2026
Why are stakeholders most Because they are impacted by the
commonly involved in project, directly or indirectly
projects?
What influences how actively Their level of motivation and interest
stakeholders are involved? in the success of what has been
proposed
What is the first step when - Finding out who the stakeholders
thinking of stakeholder are-Prioritising who will have the
management? (3) biggest impact on the
project-Identifying their needs and
preferred communication style
What will effective stakeholder - Identify who the key project
analysis allow the project stakeholders are (internal or
manager to do? external), their interests/relationship
to the project and the impact on the
projects viability-Identify views of
the stakeholders to support the best
possible levels of influence and
engagement-Develop the most
appropriate engagement strategy
for each of the stakeholder groups
involved in the project
, What's the next step in Mapping each of them on an
stakeholder management after interest/influence grid
the various stakeholders have
been identified?
What is the purpose/output of - Assess each stakeholders level of
an interest/influence grid? (2) power/influence, their level of
interest and their attitude towards
the project-PM and team can then
decide how to engage with the
stakeholder and document it within
a communication management plan
How do you manage a - Managed closely-Intensive
stakeholder who is high power, engagement from the PM, sponsor
high interest, against the or SMT to avoid risk
project?
How do you manage a - Needs regular engagement to
stakeholder who is high power, maintain their support and
high interest, for the project? commitment to champion the
project and remove any
obstacles/risks
How do you manage a Needs to be kept informed with
stakeholder who is low power, sufficient information
high interest, for the project? Miscommunication or lack of
communication can cause concerns
within stakeholder groups leading to
negativity towards the project and
creating challenges
How do you manage a Needs to have regular engagement
stakeholder who is low to keep them satisfied and neutral
