C724 WGU FINAL PAPER TESTED
QUESTIONS WITH COMPLETE ANSWER
KEY
●● Hardware
Answer: the physical equipment and devices that make up a computer
system and are connected by networks. Includes input, output, and
storage devices.
●● People
Answer: are the information system professionals and users who use
computers
●● Software
Answer: Made up of programs and instructions to run your computer
and network.
●● Network
Answer: a system of computers joined together so they can
communicate and share resources.
●● Processes
,Answer: Processes and procedures provide a structured sequence of
activities to govern the use, operation, and maintenance of IS.
●● Executive Information System (EIS)
Answer: This system supports senior executives by providing important
data in the form of graphs and charts to analyze and identify long-term
trends.
●● Decision-Support Systems (DSS)
Answer: focus on supporting all phases of specific decision-making
processes and procedures for arriving at a solution.
●● The Four Components of Decision-Support Systems (DSS)
Answer: data, model, knowledge, and user interface management.
●● Management Information Systems (MIS)
Answer: represent a category of information systems that serve low or
first level managers and are usually focused on short- to medium-term
business decisions.
●● The Five Components of Management Information Systems (MIS)
Answer: hardware, software, database, network, and people.
●● Transaction processing systems (TPS)
,Answer: collect, store, update, and retrieve transaction data within an
organization and is used by middle management.
●● Key Performance Indicators (KPI)
Answer: are used by executive and upper management to see how the
organization is performing in certain areas.
●● Executive Support Systems (ESS)
Answer: use internal and external data to help executives make
unstructured decisions.
●● The Four Components of the Executive Support Systems (ESS)
Answer: hardware, software, user interface, and telecommunications.
●● Information Systems
Answer: an integrated network of components that provide managerial
and operational support to businesses by collecting and processing data
into useful information as well as providing for storage, retrieval, and
security of data and the information it's transformed into.
●● Information Technology
Answer: refers to the hardware and software required to manage and
deliver information.
, ●● Information
Answer: is the meaningful organization of data so that statements can be
made about them.
●● Major Reasons Firms Invest in Information Systems
Answer: 1. achieve operational excellence
2. develop new products and services
3. attain customer intimacy and service
4. improve decision making
5. promote competitive advantage
6. ensure long-term survival
7. develop strong relationships with suppliers
An information system can provide solutions to problems and economic
value to a business.
●● Information Management
Answer: is concerned with collecting, managing, manipulating,
organizing and reorganizing, and distributing information from a variety
of sources to a variety of audiences in an organization.
●● Data Cleansing
QUESTIONS WITH COMPLETE ANSWER
KEY
●● Hardware
Answer: the physical equipment and devices that make up a computer
system and are connected by networks. Includes input, output, and
storage devices.
●● People
Answer: are the information system professionals and users who use
computers
●● Software
Answer: Made up of programs and instructions to run your computer
and network.
●● Network
Answer: a system of computers joined together so they can
communicate and share resources.
●● Processes
,Answer: Processes and procedures provide a structured sequence of
activities to govern the use, operation, and maintenance of IS.
●● Executive Information System (EIS)
Answer: This system supports senior executives by providing important
data in the form of graphs and charts to analyze and identify long-term
trends.
●● Decision-Support Systems (DSS)
Answer: focus on supporting all phases of specific decision-making
processes and procedures for arriving at a solution.
●● The Four Components of Decision-Support Systems (DSS)
Answer: data, model, knowledge, and user interface management.
●● Management Information Systems (MIS)
Answer: represent a category of information systems that serve low or
first level managers and are usually focused on short- to medium-term
business decisions.
●● The Five Components of Management Information Systems (MIS)
Answer: hardware, software, database, network, and people.
●● Transaction processing systems (TPS)
,Answer: collect, store, update, and retrieve transaction data within an
organization and is used by middle management.
●● Key Performance Indicators (KPI)
Answer: are used by executive and upper management to see how the
organization is performing in certain areas.
●● Executive Support Systems (ESS)
Answer: use internal and external data to help executives make
unstructured decisions.
●● The Four Components of the Executive Support Systems (ESS)
Answer: hardware, software, user interface, and telecommunications.
●● Information Systems
Answer: an integrated network of components that provide managerial
and operational support to businesses by collecting and processing data
into useful information as well as providing for storage, retrieval, and
security of data and the information it's transformed into.
●● Information Technology
Answer: refers to the hardware and software required to manage and
deliver information.
, ●● Information
Answer: is the meaningful organization of data so that statements can be
made about them.
●● Major Reasons Firms Invest in Information Systems
Answer: 1. achieve operational excellence
2. develop new products and services
3. attain customer intimacy and service
4. improve decision making
5. promote competitive advantage
6. ensure long-term survival
7. develop strong relationships with suppliers
An information system can provide solutions to problems and economic
value to a business.
●● Information Management
Answer: is concerned with collecting, managing, manipulating,
organizing and reorganizing, and distributing information from a variety
of sources to a variety of audiences in an organization.
●● Data Cleansing
