MSSC CLA CERTIFICATION SCRIPT 2026
QUESTIONS WITH SOLUTIONS GRADED A+
◍ Cross-Docking.
Answer: A logistics practice where incoming shipments are directly
transferred to outgoing trucks with little or no storage in between.
◍ CLA.
Answer: Certified Logistics Associate, a certification that demonstrates
foundational knowledge and skills in logistics and supply chain
management.
◍ What type of audit is conducted by someone from within the company to
ensure that a quality system is being followed?
A. Internal audit
B. External audit
C. Third party audit
D. Team audit.
Answer: Internal audit
◍ Who is responsible for the safe operation of material handling equipment?
A. Equipment's manufacturer
B. Employers
C. Employees
D. All of the above.
Answer: All of the above
◍ FAST truck carriers must submit advance manifest information 24 hours
prior to arrival.
A. True
B. False.
Answer: False
,◍ Which term describes the time it takes to process an order from the time the
order received from the customer until the order is delivered?.
Answer: Order cycle time
◍ Exhaust fans, open windows and air conditioning systems are examples of
good:
A. Ventilation
B. Ergonomics
C. Lighting
D. Safety markings.
Answer: Ventilation
◍ Supply Chain Management.
Answer: The management of the flow of goods and services and includes all
processes that transform raw materials into final products.
◍ Which of the following regulates industrial waste disposal?.
Answer: Clean Water Act
◍ Heavier, bulkier containers should be stored on the floor so they can be
lifted from the ground.
Answer: False
◍ Docking Procedures.
Answer: Standardized methods for loading and unloading goods at a dock to
ensure safety and efficiency.
◍ FAST is a trade initiative between which of the following countries?.
Answer: Canada, Mexico, and US
◍ Your power zone is located:
A. Above your shoulders
B. Above your waist and below your shoulders
C. Above your knees and below your shoulders
D. Above your knees and below your waist.
Answer: Above your knees and below your shoulders
, ◍ Safety Stock.
Answer: Extra inventory held to prevent stockouts caused by uncertainties in
supply and demand.
◍ Order Fulfillment.
Answer: The complete process from point of sales inquiry to delivery of a
product to the customer, including warehousing, inventory management, and
shipping.
◍ Disagreements among team members can help the team make better
decisions, while conflicts disrupt work and need to be resolved efficiently so
that the team can get on with its work.
A. True
B. False.
Answer: True
◍ It is possible for a shock of 100 volts to be more deadly than one of 10, 000
volts..
Answer: True
◍ Frontline workers may scan barcodes or RFID tags to enter information into
a WMS.
Answer: True
◍ Freight Forwarding.
Answer: The process of arranging the shipment of goods from one place to
another through a carrier, often involving logistics and customs clearance.
◍ Which of the following federal agencies is responsible for transportation
safety regulations?
A. OSHA
B. NIOSH
C. USDOT
D. FAA.
Answer: USDOT
QUESTIONS WITH SOLUTIONS GRADED A+
◍ Cross-Docking.
Answer: A logistics practice where incoming shipments are directly
transferred to outgoing trucks with little or no storage in between.
◍ CLA.
Answer: Certified Logistics Associate, a certification that demonstrates
foundational knowledge and skills in logistics and supply chain
management.
◍ What type of audit is conducted by someone from within the company to
ensure that a quality system is being followed?
A. Internal audit
B. External audit
C. Third party audit
D. Team audit.
Answer: Internal audit
◍ Who is responsible for the safe operation of material handling equipment?
A. Equipment's manufacturer
B. Employers
C. Employees
D. All of the above.
Answer: All of the above
◍ FAST truck carriers must submit advance manifest information 24 hours
prior to arrival.
A. True
B. False.
Answer: False
,◍ Which term describes the time it takes to process an order from the time the
order received from the customer until the order is delivered?.
Answer: Order cycle time
◍ Exhaust fans, open windows and air conditioning systems are examples of
good:
A. Ventilation
B. Ergonomics
C. Lighting
D. Safety markings.
Answer: Ventilation
◍ Supply Chain Management.
Answer: The management of the flow of goods and services and includes all
processes that transform raw materials into final products.
◍ Which of the following regulates industrial waste disposal?.
Answer: Clean Water Act
◍ Heavier, bulkier containers should be stored on the floor so they can be
lifted from the ground.
Answer: False
◍ Docking Procedures.
Answer: Standardized methods for loading and unloading goods at a dock to
ensure safety and efficiency.
◍ FAST is a trade initiative between which of the following countries?.
Answer: Canada, Mexico, and US
◍ Your power zone is located:
A. Above your shoulders
B. Above your waist and below your shoulders
C. Above your knees and below your shoulders
D. Above your knees and below your waist.
Answer: Above your knees and below your shoulders
, ◍ Safety Stock.
Answer: Extra inventory held to prevent stockouts caused by uncertainties in
supply and demand.
◍ Order Fulfillment.
Answer: The complete process from point of sales inquiry to delivery of a
product to the customer, including warehousing, inventory management, and
shipping.
◍ Disagreements among team members can help the team make better
decisions, while conflicts disrupt work and need to be resolved efficiently so
that the team can get on with its work.
A. True
B. False.
Answer: True
◍ It is possible for a shock of 100 volts to be more deadly than one of 10, 000
volts..
Answer: True
◍ Frontline workers may scan barcodes or RFID tags to enter information into
a WMS.
Answer: True
◍ Freight Forwarding.
Answer: The process of arranging the shipment of goods from one place to
another through a carrier, often involving logistics and customs clearance.
◍ Which of the following federal agencies is responsible for transportation
safety regulations?
A. OSHA
B. NIOSH
C. USDOT
D. FAA.
Answer: USDOT
